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Call Santa Claus with PNP subscription: cost, reviews, how to cancel

UGroupMedia inc, Entertainment

Free on the App Store

Call Santa Claus with PNP by UGroupMedia inc. 3 subscription plans from $12.99 per year. 31% of 192 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.8★ from 75,086 ratings
  • Cheapest subscription$12.99 per year
  • Reviews mentioning billing, last 12 months59 of 192 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews59 of 192 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (31%)
  • Free trial converts to a paid plan1 year free trial, then $24.99 per year
All signals behind this verdict
Reviews in the last 12 months192
Reviews mentioning billing59 (30.7%)
One- or two-star share, last 90 days29% of 7
App Store rating4.8 (75,086 ratings)
Developer's apps1, 0 removed from the store
Age4,298 days
Days since last update38
Subscription plans3
Subscription price changes, last 12 months10
Overall review sentimentmixed

Thresholds and definitions: how we rate apps.

What Call Santa Claus with PNP costs

Download: Free. Subscriptions start at $12.99 per year.

  • Unlimited Premium Santa VideosRenews every year, no trial$12.99
  • Magic Pass1 year free trial, then renews every year$24.99
  • Unlimited Calls, Videos & More1 year free trial, then renews every year$24.99

Price changes

  • Aug 10, 2025: Magic Pass went from $19.99 to $24.99 per year
  • Aug 10, 2025: Unlimited Calls, Videos & More went from $19.99 to $24.99 per year

How to cancel Call Santa Claus with PNP

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Call Santa Claus with PNP (listed under a plan name such as Unlimited Premium Santa Videos).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★91% (68,999)
  • 4★4% (3,404)
  • 3★1% (911)
  • 2★0% (439)
  • 1★1% (1,333)

Recent updates

  • 12.7.0Jul 31, 2026
  • 12.6.1Jul 8, 2026
  • 12.6.0Jul 1, 2026
  • 12.5.2Jun 8, 2026
  • 12.5.1Jun 2, 2026

Praised

  • Magical and personalized videos
  • Brings joy and excitement to children
  • Keeps the Christmas spirit alive
  • Variety of video and call options
  • Birthday videos appreciated

Complained about

  • Expensive, especially for multiple children
  • Glitchy and buggy app experience
  • Photo upload issues
  • Long processing times for videos
  • Limited free content, most is premium

Reported bugs

App crashes and freezes frequently; Videos not saving or playing properly; Reaction recorder not working as expected; Subscription and purchase issues; Outdated or non-functional features.

Recent one-star reviews

Spam emails galoreWhat started out as a great little app for Xmas has turned into a ton of spam emails (and in Spanish no less). For some reason it decided to just start pelting me with Spanish emails (I’m in Canada, I have zero use for Spanish anything). No course to remove these since their unsubscribe doesn’t seem…

KoburaKommander, Sep 3, 2026

I regret buying the 5 year plan. I want a refund.This service is misleading. After paying $50 for 5 years you still need CREDITS to receive personalized messages for your children. I can’t even figure out how to purchase credits or what they cost. I do see a 11.99/per 1 call but no thanks to that. Just another scam app.

Ehh, Jun 19, 2026

Deuxième avis – Aucun suivi malgré plusieurs moisJe laisse un deuxième avis puisque la situation n’a toujours pas été réglée. L’application est bien conçue et l’idée est excellente. Malheureusement, dès qu’un problème survient, le service à la clientèle devient pratiquement inexistant. Le prénom de mon enfant est bloqué à tort comme « nom de cél…

Une, May 10, 2026

Recent five-star reviews

Yousef KirdiI’m going back home now and then I’ll come over to you to pick you guys

Effects, Aug 31, 2026

Excitement for allPNP Santa videos have been in our family for 15 years now - excitement enjoyment and awe is experienced by everyone who receives a video- we all watch together and the faces of the children are priceless. Thank you for such joy.

Doodnnell, Aug 18, 2026

Fantastic🤩I love this app and I always have the first time I ever got it! This isn’t only calling Santa but you get to ask him questions and he answers! You can watch funny videos, learn how to dance, see if you’re on the naughty list or nice, play games, go on treasure hunts, and so much more! This app is fo…

Nickname, Jul 28, 2026

About the developer

UGroupMedia inc has published on the App Store since Dec 2, 2014: 1 app(s), 0 of them no longer in the store.

Alternatives to Call Santa Claus with PNP

Also similar: Santa Claus Call Video® (4.4★), Video Call Santa (4.7★), Santa Claus Call & Message (4.4★), Santa Claus Video Call & Text (4.8★)

Questions people ask

How much does Call Santa Claus with PNP cost?

Download: Free. Subscriptions start at $12.99 per year.

How do I cancel Call Santa Claus with PNP?

On your iPhone open Settings, tap your name, tap Subscriptions, select Call Santa Claus with PNP and tap Cancel Subscription. You keep access until the end of the paid period.

Does Call Santa Claus with PNP have a free trial?

Yes: Magic Pass offers a 1 year free trial, then $24.99 per year.

How much does the Call Santa Claus with PNP app cost?

The app is free to download and use, but it offers in-app purchases for its personalized features such as calls, video messages, and other magical experiences from Santa.

Call Santa Claus with PNP in one paragraph

Call Santa Claus with PNP by UGroupMedia inc is a Entertainment app for iPhone. Download: Free. Subscriptions start at $12.99 per year across 3 plan(s). App Store rating 4.8 from 75,086 ratings. 59 of 192 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (31%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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