Apps › Entertainment › Call Santa Claus with PNP
Call Santa Claus with PNP subscription: cost, reviews, how to cancel
UGroupMedia inc, Entertainment
Free on the App StoreCall Santa Claus with PNP by UGroupMedia inc. 3 subscription plans from $12.99 per year. 31% of 192 recent reviews mention billing. Verified Sep 8, 2026.
- App Store rating4.8★ from 75,086 ratings
- Cheapest subscription$12.99 per year
- Reviews mentioning billing, last 12 months59 of 192 reviews
On this page: what it costs, how to cancel, what reviewers say.
What the data says
- Billing complaints in reviews59 of 192 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (31%)
- Free trial converts to a paid plan1 year free trial, then $24.99 per year
All signals behind this verdict
| Reviews in the last 12 months | 192 |
|---|---|
| Reviews mentioning billing | 59 (30.7%) |
| One- or two-star share, last 90 days | 29% of 7 |
| App Store rating | 4.8 (75,086 ratings) |
| Developer's apps | 1, 0 removed from the store |
| Age | 4,298 days |
| Days since last update | 38 |
| Subscription plans | 3 |
| Subscription price changes, last 12 months | 10 |
| Overall review sentiment | mixed |
Thresholds and definitions: how we rate apps.
What Call Santa Claus with PNP costs
Download: Free. Subscriptions start at $12.99 per year.
- Unlimited Premium Santa VideosRenews every year, no trial$12.99
- Magic Pass1 year free trial, then renews every year$24.99
- Unlimited Calls, Videos & More1 year free trial, then renews every year$24.99
Price changes
- Aug 10, 2025: Magic Pass went from $19.99 to $24.99 per year
- Aug 10, 2025: Unlimited Calls, Videos & More went from $19.99 to $24.99 per year
How to cancel Call Santa Claus with PNP
- Open Settings on your iPhone and tap your name at the top.
- Tap Subscriptions.
- Select Call Santa Claus with PNP (listed under a plan name such as Unlimited Premium Santa Videos).
- Tap Cancel Subscription and confirm. You keep access until the end of the paid period.
If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.
Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.
What reviewers say
Rating breakdown
Recent updates
- 12.7.0Jul 31, 2026
- 12.6.1Jul 8, 2026
- 12.6.0Jul 1, 2026
- 12.5.2Jun 8, 2026
- 12.5.1Jun 2, 2026
Praised
- Magical and personalized videos
- Brings joy and excitement to children
- Keeps the Christmas spirit alive
- Variety of video and call options
- Birthday videos appreciated
Complained about
- Expensive, especially for multiple children
- Glitchy and buggy app experience
- Photo upload issues
- Long processing times for videos
- Limited free content, most is premium
Reported bugs
App crashes and freezes frequently; Videos not saving or playing properly; Reaction recorder not working as expected; Subscription and purchase issues; Outdated or non-functional features.
Recent one-star reviews
Spam emails galoreWhat started out as a great little app for Xmas has turned into a ton of spam emails (and in Spanish no less). For some reason it decided to just start pelting me with Spanish emails (I’m in Canada, I have zero use for Spanish anything). No course to remove these since their unsubscribe doesn’t seem…
I regret buying the 5 year plan. I want a refund.This service is misleading. After paying $50 for 5 years you still need CREDITS to receive personalized messages for your children. I can’t even figure out how to purchase credits or what they cost. I do see a 11.99/per 1 call but no thanks to that. Just another scam app.
Deuxième avis – Aucun suivi malgré plusieurs moisJe laisse un deuxième avis puisque la situation n’a toujours pas été réglée. L’application est bien conçue et l’idée est excellente. Malheureusement, dès qu’un problème survient, le service à la clientèle devient pratiquement inexistant. Le prénom de mon enfant est bloqué à tort comme « nom de cél…
Recent five-star reviews
Yousef KirdiI’m going back home now and then I’ll come over to you to pick you guys
Excitement for allPNP Santa videos have been in our family for 15 years now - excitement enjoyment and awe is experienced by everyone who receives a video- we all watch together and the faces of the children are priceless. Thank you for such joy.
Fantastic🤩I love this app and I always have the first time I ever got it! This isn’t only calling Santa but you get to ask him questions and he answers! You can watch funny videos, learn how to dance, see if you’re on the naughty list or nice, play games, go on treasure hunts, and so much more! This app is fo…
About the developer
UGroupMedia inc has published on the App Store since Dec 2, 2014: 1 app(s), 0 of them no longer in the store.
Alternatives to Call Santa Claus with PNP
Also similar: Santa Claus Call Video® (4.4★), Video Call Santa (4.7★), Santa Claus Call & Message (4.4★), Santa Claus Video Call & Text (4.8★)
Questions people ask
How much does Call Santa Claus with PNP cost?
Download: Free. Subscriptions start at $12.99 per year.
How do I cancel Call Santa Claus with PNP?
On your iPhone open Settings, tap your name, tap Subscriptions, select Call Santa Claus with PNP and tap Cancel Subscription. You keep access until the end of the paid period.
Does Call Santa Claus with PNP have a free trial?
Yes: Magic Pass offers a 1 year free trial, then $24.99 per year.
How much does the Call Santa Claus with PNP app cost?
The app is free to download and use, but it offers in-app purchases for its personalized features such as calls, video messages, and other magical experiences from Santa.
Call Santa Claus with PNP in one paragraph
Call Santa Claus with PNP by UGroupMedia inc is a Entertainment app for iPhone. Download: Free. Subscriptions start at $12.99 per year across 3 plan(s). App Store rating 4.8 from 75,086 ratings. 59 of 192 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (31%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.
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