ecobee by Generac subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 214,694 ratings
• Cheapest subscription$4.99 per month
• Reviews mentioning billing, last 12 months17 of 746 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Free trial converts to a paid plan14 days free trial, then $4.99 per month

What ecobee by Generac costs

Download: Free. Subscriptions start at $4.99 per month.

• Smart Security Standard14 days free trial, then renews every month$4.99
• Smart Security Standard2 months free trial, then renews every month$4.99
• Smart Security Standard1 month free trial, then renews every month$4.99
• Smart Security StandardRenews every month, no trial$4.99
• Smart Security Complete14 days free trial, then renews every month$9.99
• Smart Security Complete2 months free trial, then renews every month$9.99
• Smart Security Complete1 month free trial, then renews every month$9.99
• Smart Security CompleteRenews every month, no trial$9.99

How to cancel ecobee by Generac

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select ecobee by Generac (listed under a plan name such as Smart Security Standard).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Temperature settings not saving; Sensor detection issues; Frequent app crashes; Broken widget functionality; Account management problems.

Recent one-star reviews

Smart doorbell and other camerasI have various cameras. In the past you could easily see the history of video clips select and erase as bulk. Now you need to select each one individually. Way too cumbersome. Or maybe I miss something?

Do not buy!!Constant pop up add peddling their own merch. Really annoying.

More ads, less function.The old Generac app was excellent. Ecobee is clunky, has fewer functions, and comes across as one long advertisement. I already paid for my Generac system and resent seeing ads all the time. This is supposed to be a tool for Generac products. This makes me want never to buy from Generac again.

Recent five-star reviews

Air right in my handsI love that I can change the temp no matter where I am in the house or not in the house

WowWe are Jerry pleased with our ecobee stat it works flawlessly. I use it several times a day to keep my bride comfortable

Very nice itemFriendly use!

About the developer

ecobee Ltd. has published on the App Store since Nov 17, 2009: 3 app(s), 0 of them no longer in the store.

• ecobee Smart Thermostat2.8★
• ecobee SmartBuildings2.1★

Alternatives to ecobee by Generac

Also similar: Lutron App (4.8★), Schlage Home (4.8★), Aladdin Connect (4.8★), Kwikset (4.8★), Rachio (4.9★), Aqara Home (4.7★)

Questions people ask

How much does ecobee by Generac cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel ecobee by Generac?

On your iPhone open Settings, tap your name, tap Subscriptions, select ecobee by Generac and tap Cancel Subscription. You keep access until the end of the paid period.

Does ecobee by Generac have a free trial?

Yes: Smart Security Standard offers a 14 days free trial, then $4.99 per month.

Is the ecobee app free to use?

The ecobee app itself is free to download and use. However, it is designed to work with ecobee smart home devices, which are purchased separately. The app may also offer in-app purchases for additional features or services, and may display advertisements.

ecobee by Generac in one paragraph

ecobee by Generac by ecobee Ltd. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 8 plan(s). App Store rating 4.8 from 214,694 ratings. 17 of 746 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (2%). The developer has 3 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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