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HoneyBook - Small Business CRM subscription: cost, reviews, how to cancel

HoneyBook Inc., Business

Free on the App Store

HoneyBook - Small Business CRM by HoneyBook Inc. 8 subscription plans from $35.99 per month. 10% of 50 recent reviews mention billing.

  • App Store rating4.8★ from 16,338 ratings
  • Cheapest subscription$35.99 per month
  • Reviews mentioning billing, last 12 months5 of 50 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews5 of 50 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%)
  • Free trial converts to a paid plan1 month free trial, then $38.99 per month
All signals behind this verdict
Reviews in the last 12 months50
Reviews mentioning billing5 (10.0%)
One- or two-star share, last 90 days50% of 2
App Store rating4.8 (16,338 ratings)
Developer's apps2, 1 removed from the store
Age3,695 days
Days since last update3
Subscription plans10
Subscription price changes, last 12 months10
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What HoneyBook - Small Business CRM costs

Download: Free. Subscriptions start at $35.99 per month.

  • Starter Monthly SubscriptionRenews every month, no trial$35.99
  • HoneyBook Starter Plan1 month free trial, then renews every month$38.99
  • Monthly subscription1 month free trial, then renews every month$39.99
  • Essentials Monthly SubRenews every month, no trial$58.99
  • Premium Monthly SubscriptionRenews every month, no trial$128.99
  • Starter Annual SubscriptionRenews every year, no trial$349.99
  • Annual subscription1 year free trial, then renews every year$399.99
  • Unlimited Annual Subscription1 year free trial, then renews every year$399.99

How to cancel HoneyBook - Small Business CRM

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select HoneyBook - Small Business CRM (listed under a plan name such as Starter Monthly Subscription).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★89% (14,585)
  • 4★4% (770)
  • 3★2% (356)
  • 2★1% (200)
  • 1★2% (423)

Recent updates

  • 1.77.0Oct 19, 2026
  • 1.76.1Oct 11, 2026
  • 1.75.0Oct 5, 2026
  • 1.74.0Sep 29, 2026
  • 1.73.2Sep 16, 2026

Praised

  • Streamlined workflow
  • Secure payment processing
  • Intuitive and user-friendly
  • Efficient client management
  • Helpful customer support

Complained about

  • Buggy mobile app
  • Expensive fees and subscription
  • Limited customization options
  • Inconsistent features between web and mobile
  • Difficult to navigate for new users

Reported bugs

Booking page and scheduling issues; Inability to view project notes on mobile; Crashes and login problems on newer devices; Delayed payment transfers and verification issues.

Recent one-star reviews

Most unethical companyHoneyBook has cost my company an entire month of back and forth communication and a lot of money by taking away the time tracking without notifying us about the update. You can’t speak to a human. Constant back and forth with them about a refund for a product we renewed and only used for a month. Iv…

dgi3339, Sep 28, 2026

In a toxic relationship with HoneybookAt first, HoneyBook was everything I needed. I could send invoices, collect signatures, schedule payments, capture leads, communicate with clients, receive payments, and keep my books organized all in one place. It felt like the perfect solution for my business. But lately, our relationship has bec…

Stressed, Jun 6, 2026

Awful. Just use a different CRM. Honeybook is a waste of money.They will not resolve issues for you. Ive been locked out of my account because my 2FA is not working and they can’t help me even download my contracts. All of this given they charge much higher than standard CRM/Invoicing platforms. If you don’t want your business to be in trouble SERIOUSLY AVOID t…

Ray33, May 12, 2026

Recent five-star reviews

Must have back office toolAs a doula I am so busy and I could not run my business without HoneyBook!

Dia, Sep 29, 2026

Love itThis software keeps my business running! The smart files are incredible and the reminders are are absolute must have!

The, Jun 27, 2026

Best all-in-one for small businessesI love how easy it is to get paid, get contracts signed and schedule meetings! Ever since I started using HoneyBook life's just easier as a business owner.

GeorgeXVIII, Apr 16, 2026

About the developer

HoneyBook Inc. has published on the App Store since Sep 10, 2016: 2 app(s), 1 of them no longer in the store.

  • Beeline - Get paid now4.5★

Alternatives to HoneyBook - Small Business CRM

Also similar: Pixieset – Studio Manager (4.9★), Session - Booking (4.4★), Squarespace: Run your business (4.6★), WeddingPro for Vendors (4.1★), Wave: Small Business Software (4.4★)

Questions people ask

How much does HoneyBook - Small Business CRM cost?

Download: Free. Subscriptions start at $35.99 per month.

How do I cancel HoneyBook - Small Business CRM?

On your iPhone open Settings, tap your name, tap Subscriptions, select HoneyBook - Small Business CRM and tap Cancel Subscription. You keep access until the end of the paid period.

Does HoneyBook - Small Business CRM have a free trial?

Yes: HoneyBook Starter Plan offers a 1 month free trial, then $38.99 per month.

Is this app free to use?

The app offers a free trial period. After the trial, a premium subscription is available for purchase. Subscription details, including pricing and renewal terms, can be managed through your iTunes & App Store account settings. Any unused portion of a free trial is forfeited upon purchasing a premium subscription.

HoneyBook - Small Business CRM in one paragraph

HoneyBook - Small Business CRM by HoneyBook Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $35.99 per month across 8 plan(s). App Store rating 4.8 from 16,338 ratings. 5 of 50 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%). The developer has 2 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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