JRNY® subscription: cost, reviews, how to cancel

• App Store rating4.6★ from 20,916 ratings
• Cheapest subscription$11.99 per month
• Reviews mentioning billing, last 12 months10 of 82 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews10 of 82 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)
• Free trial converts to a paid plan2 months free trial, then $11.99 per month

What JRNY® costs

Download: Free. Subscriptions start at $11.99 per month.

• JRNY App Monthly2 months free trial, then renews every month$11.99
• MonthlyRenews every month, no trial$19.99
• Monthly with Free Trial2 months free trial, then renews every month$19.99
• Monthly with Annual Trial1 year free trial, then renews every month$19.99
• JRNY All-Access Monthly2 months free trial, then renews every month$19.99
• JRNY App Annual2 months free trial, then renews every year$99.00
• JRNY All-Access Annual2 months free trial, then renews every year$149.00
• YearlyRenews every year, no trial$149.99

How to cancel JRNY®

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select JRNY® (listed under a plan name such as JRNY App Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Inaccurate calorie and distance tracking; Workout data not syncing properly; Fitness assessment getting stuck in loop; Subscription issues and lack of customer support.

Recent one-star reviews

JunkIf you’re downloading this app, chances are you have a Bowflex or Schwinn product. My condolences. This app is awful. The small manageable problem: every time it loads, it tells you to perform maintenance on your equipment. Manageable, if not for the other problems. Such as the app refusing to…

Out of sync motivationThis app was really good until recent version got updated and now motivation with video is so much out of sync. Bring back the old version asap.

Will not connect to m5Will not connect to m5 No longer supports M5. Probably will not buy or recommend this brand again for that reason.

Recent five-star reviews

BestBest app to use for workout been using it for years dropped 80 pounds!

Some fixesShould make it easier to search by exercise types. Integrated smart watches easier for HR tracking

FrustratedThis app is useless. The entertainment section is not working and I have rebooted both my schwin recumbent bike and my iPad. There is no customer service. The online help does not provide a phone number or link. I am really disappointed. The app had been working until yesterday. It worked for 15 min…

About the developer

Treo has published on the App Store since Sep 5, 2019: 4 app(s), 1 of them no longer in the store.

• Explore the World by Bowflex2.1★
• Treo Wellness5.0★
• Digital Fitness Studio

Alternatives to JRNY®

• Zwift: Indoor Cycling Fitness4.7★
• iFIT Workouts4.7★

Also similar: Zwift Companion (4.7★), BitGym: Treadmill Cycling Erg (4.8★), SOLE+ (4.5★), ErgData (4.7★)

Questions people ask

How much does JRNY® cost?

Download: Free. Subscriptions start at $11.99 per month.

How do I cancel JRNY®?

On your iPhone open Settings, tap your name, tap Subscriptions, select JRNY® and tap Cancel Subscription. You keep access until the end of the paid period.

Does JRNY® have a free trial?

Yes: JRNY App Monthly offers a 2 months free trial, then $11.99 per month.

How does JRNY® handle pricing and trials?

The app offers a free trial. After the trial, your Apple account will be charged at the selected membership rate unless canceled at least 48 hours before the trial ends. Memberships can be canceled at any time.

JRNY® in one paragraph

JRNY® by Treo is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $11.99 per month across 8 plan(s). App Store rating 4.6 from 20,916 ratings. 10 of 82 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 4 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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