LensMoo: cost, reviews, how to cancel
Xi'an Shenju Zhilian Network Technology Co., Ltd, Utilities
Free on the App StoreLensMoo by Xi'an Shenju Zhilian Network Technology Co., Ltd. Price: Free. 7% of 69 recent reviews mention billing. Verified Oct 23, 2026.
- App Store rating1.6★ from 116 ratings
- Price, no subscription foundFree
- Reviews mentioning billing, last 12 months5 of 69 reviews
On this page: what it costs, how to cancel, what reviewers say.
What the data says
No label applies: the numbers below sit inside the normal range for apps of this size.
All signals behind this verdict
| Reviews in the last 12 months | 69 |
|---|---|
| Reviews mentioning billing | 5 (7.2%) |
| One- or two-star share, last 90 days | 80% of 5 |
| App Store rating | 1.6 (116 ratings) |
| Developer's apps | 6, 0 removed from the store |
| Age | 576 days |
| Days since last update | 276 |
| Subscription plans | 0 |
| Overall review sentiment | negative |
Thresholds and definitions: how we rate apps.
What LensMoo costs
Download: Free. No auto-renewing subscription was found in the US store.
How to cancel LensMoo
- Open Settings on your iPhone and tap your name at the top.
- Tap Subscriptions.
- Select LensMoo.
- Tap Cancel Subscription and confirm. You keep access until the end of the paid period.
If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.
Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.
What reviewers say
Rating breakdown
Recent updates
- 1.2.0Jan 20, 2026
- 1.1.9Jan 16, 2026
- 1.1.8Dec 15, 2025
- 1.1.7Dec 1, 2025
- 1.1.6Nov 21, 2025
Praised
- Audio quality is good
- Camera quality is decent (after removing screen protectors)
- Glasses look cool
Complained about
- Cannot record video
- Cannot save or access recorded videos
- App connectivity issues (binding failed, not connecting)
- Poor video and photo quality
- Difficult to log into the app
- AI chat switches languages unexpectedly
- Battery issues (not holding charge)
- Poor sound quality through headphones
- False advertising regarding video recording
Reported bugs
Binding failed errors; App not connecting to glasses; Video recording not saving; Cannot access or import videos; Login/account creation errors (SMS error, verification email not sent); AI chat defaults to Chinese; Left light on glasses won't turn off; App not recognizing paired glasses on iPhone; Inability to export video to MacBook via USB; App not working with iOS 17.
Recent one-star reviews
T-R-A-S-Hcant even connect keep saying binding failed
It doesn't workThe glasses itself can connect to devices but it's a disappointed that it has issues with the app and there's no help to resolve the issues.
App doesn’t even workI could connect the Bluetooth to listen to music through it, but the app keeps saying it isn’t connected or does work, when it obviously is already connected. Don’t buy these glasses it’s a waste of money just get the Raybans AI ones instead.
Recent five-star reviews
When I try to connect it says bind failedHelp devs
Love itLoved them The only thing is I don’t know how to video but I love the camera quality.
How do I save a video to my iPhone?How do I save a video to my iPhone?
About the developer
Xi'an Shenju Zhilian Network Technology Co., Ltd has published on the App Store since Sep 13, 2020: 6 app(s), 0 of them no longer in the store.
- JointFrame1.5★
- BiuFrame2.0★
- Metawatch
- Metaframe1.5★
- SparkPro5.0★
Alternatives to LensMoo
Also similar: SmartGlasses (3.0★), Cyan Glasses (3.1★), Vi Glass (3.8★), HeyCyan (2.7★), Mentra - The Smart Glasses App (3.6★), Da Echo (2.9★)
Questions people ask
How much does LensMoo cost?
Download: Free. No auto-renewing subscription was found in the US App Store.
How do I cancel LensMoo?
On your iPhone open Settings, tap your name, tap Subscriptions, select LensMoo and tap Cancel Subscription. You keep access until the end of the paid period.
Does LensMoo have a free trial?
No plan lists a free trial in the US App Store.
Is LensMoo free to use?
Based on the provided information, LensMoo is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements.
LensMoo in one paragraph
LensMoo by Xi'an Shenju Zhilian Network Technology Co., Ltd is a Utilities app for iPhone. Download: Free. No auto-renewing subscription was found in the US App Store. App Store rating 1.6 from 116 ratings. 5 of 69 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (7%). The developer has 6 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.
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