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mySugr - Diabetes Tracker Log subscription: cost, reviews, how to cancel

mySugr GmbH, Medical

Free on the App Store

mySugr - Diabetes Tracker Log by mySugr GmbH. 6 subscription plans from $4.99 per month. 1% of 2,574 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 33,419 ratings
  • Cheapest subscription$4.99 per month
  • Reviews mentioning billing, last 12 months21 of 2,574 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Few complaints0.8% of 2,574 recent reviews mention billing; 9% of the last 90 days' reviews are one or two stars
  • Free trial converts to a paid plan7 days free trial, then $19.99 per month
All signals behind this verdict
Reviews in the last 12 months2,574
Reviews mentioning billing21 (0.8%)
One- or two-star share, last 90 days9% of 609
App Store rating4.7 (33,419 ratings)
Developer's apps1, 0 removed from the store
Age4,890 days
Days since last update4
Subscription plans6
Subscription price changes, last 12 months9
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What mySugr - Diabetes Tracker Log costs

Download: Free. Subscriptions start at $4.99 per month.

  • mySugr PRO: MonthlyRenews every month, no trial$4.99
  • mySugr Coaching7 days free trial, then renews every month$19.99
  • mySugr CoachingRenews every month, no trial$39.99
  • mySugr PRO: YearlyRenews every year, no trial$39.99
  • mySugr Coaching1 month free trial, then renews every year$199.99
  • mySugr CoachingRenews every year, no trial$399.99

How to cancel mySugr - Diabetes Tracker Log

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select mySugr - Diabetes Tracker Log (listed under a plan name such as mySugr PRO: Monthly).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★80% (26,954)
  • 4★12% (4,090)
  • 3★3% (1,029)
  • 2★1% (441)
  • 1★2% (836)

Recent updates

  • 3.149.0Oct 18, 2026
  • 3.148.0Oct 4, 2026
  • 3.147.1Sep 23, 2026
  • 3.147.0Sep 20, 2026
  • 3.146.0Sep 6, 2026

Praised

  • Easy to use
  • Convenient data tracking
  • Helpful features like estimated A1C
  • Integrates with other health apps
  • Motivating and engaging
  • Useful for sharing data with doctors

Complained about

  • Connectivity issues with some devices
  • Limited customization options
  • Paid version required for some key features
  • Annoying monster animation
  • Confusing or cluttered interface in some areas

Reported bugs

Syncing issues with some glucose meters; Persistent notification bugs; Crashes or freezes on certain devices.

Recent one-star reviews

PoorOnce reinstalled never login again customer service even not understanding issue poor

Prigya10, Oct 14, 2026

No longer compatible with my phone.Won’t be able to use in Nov. because it requires OS update that I won’t be getting. Totally unnecessary. Also has login issues others have, and it displays the wrong day.

Donthavenick, Oct 17, 2026

AccucheckUtilizei por 2x , a primeira deu defeito o sensor com 24 hrs e depois da troca por um novo , a filha do sensor é grossa em relação ao sensor do concorrente e posteriormente o local da aplicação inflamou , não recomendo

Flávio, Oct 14, 2026

Recent five-star reviews

Pawsome 🐾😺Simple to use, once I trained my cat to having twice daily ear pricks 😼 I know the units aren’t “licensed” for animal use, but having a set of defined BG levels to help monitor him is really important. Having the App lets me know my cat is having a hypo, unfortunately you can’t rely on symptoms for…

App Store user, Oct 19, 2026

So helpfulThis has been a life changing app for me. I’m able to keep my numbers in range and see what foods I’m most reactive to. Some are surprising!

SandyGigi, Oct 19, 2026

The bossThis app helps so much with my diabetes. Keep track of my sugar levels my glucose levels, which is the same thing. She’s very helpful.

Ponch6827, Oct 19, 2026

About the developer

mySugr GmbH has published on the App Store since Jun 3, 2013: 1 app(s), 0 of them no longer in the store.

Alternatives to mySugr - Diabetes Tracker Log

Also similar: OneTouch Reveal® app (4.8★), Glucose Monitor - Diabetes App (4.3★), Diabetes Tracker by MyNetDiary (4.7★), Dexcom Clarity (4.6★)

Questions people ask

How much does mySugr - Diabetes Tracker Log cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel mySugr - Diabetes Tracker Log?

On your iPhone open Settings, tap your name, tap Subscriptions, select mySugr - Diabetes Tracker Log and tap Cancel Subscription. You keep access until the end of the paid period.

Does mySugr - Diabetes Tracker Log have a free trial?

Yes: mySugr Coaching offers a 7 days free trial, then $19.99 per month.

How much does mySugr cost?

The app offers a free version with core tracking functionalities. Advanced features and services, such as the mySugr Bolus Calculator and detailed reports, are available through a mySugr PRO subscription, which will charge your store account and automatically renews unless canceled.

mySugr - Diabetes Tracker Log in one paragraph

mySugr - Diabetes Tracker Log by mySugr GmbH is a Medical app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 6 plan(s). App Store rating 4.7 from 33,419 ratings. 21 of 2,574 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (1%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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