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Pollo AI: AI Video & Image subscription: cost, reviews, how to cancel

COCOSOFT TECHNOLOGY PTE. LTD., Photo & Video

Free on the App Store

Pollo AI: AI Video & Image by COCOSOFT TECHNOLOGY PTE. LTD. 8 subscription plans from $5.99 per week. 26% of 584 recent reviews mention billing.

  • App Store rating4.5★ from 12,626 ratings
  • Cheapest subscription$5.99 per week
  • Reviews mentioning billing, last 12 months150 of 584 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews150 of 584 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (26%)
  • Free trial converts to a paid plan3 days free trial, then $5.99 per week
All signals behind this verdict
Reviews in the last 12 months584
Reviews mentioning billing150 (25.7%)
One- or two-star share, last 90 days75% of 121
App Store rating4.5 (12,626 ratings)
Developer's apps4, 0 removed from the store
Age601 days
Days since last update12
Subscription plans13
Subscription price changes, last 12 months22
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Pollo AI: AI Video & Image costs

Download: Free. Subscriptions start at $5.99 per week.

  • Pollo Weekly Subscription3 days free trial, then renews every week$5.99
  • Pollo Weekly PremiumRenews every week, no trial$5.99
  • Pollo Lite - Monthly PlanRenews every month, no trial$15.00
  • Monthly Subscription LiteRenews every month, no trial$17.99
  • Pollo Pro - Monthly PlanRenews every month, no trial$29.00
  • Monthly Subscription ProRenews every month, no trial$34.99
  • Pollo Annual PremiumRenews every year, no trial$69.99
  • Pollo Annual PremiumRenews every year, no trial$79.99

How to cancel Pollo AI: AI Video & Image

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Pollo AI: AI Video & Image (listed under a plan name such as Pollo Weekly Subscription).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★80% (10,213)
  • 4★5% (651)
  • 3★3% (384)
  • 2★2% (256)
  • 1★8% (1,122)

Recent updates

  • 4.0.1Aug 26, 2026
  • 4.0.0Aug 22, 2026
  • 3.12.1Aug 10, 2026
  • 3.11.1Jul 30, 2026
  • 3.11.0Jul 18, 2026

Praised

  • Awesome app
  • Fun to use
  • Great AI application

Complained about

  • Generation failed issues
  • Expensive, pricey
  • Prompts not working as expected
  • Faces not aligning properly

Reported bugs

Generation failed errors; Prompts not working; Faces not aligning.

Recent one-star reviews

Needs more time.The app feels rushed, there’s constant glitches with reflections, clothes or if your phone is in the picture that will glitch out too and mash things together. The AI also takes forever and is incapable of fixing these glitches when you ask it to. It’s not a bad app, it just need another year or mor…

Herobrine, Sep 4, 2026

Not accurateI lost so many points trying to fix the app’s mistakes

annaelle, Aug 31, 2026

Video editingWay to expensive

coop1973, Aug 28, 2026

Recent five-star reviews

I love it🙏🙏🙏

Beli198, Sep 1, 2026

Pollo Ai10/10

Donathan, Aug 17, 2026

GoodGood

Mike, Aug 20, 2026

About the developer

COCOSOFT TECHNOLOGY PTE. LTD. has published on the App Store since Jan 1, 2025: 4 app(s), 0 of them no longer in the store.

  • Studily - AI Note Taker1.0★
  • Tad AI Music Generator4.5★
  • Toki AI Avatar Video Generator1.0★

Alternatives to Pollo AI: AI Video & Image

Also similar: Vmake Labs: create viral video (4.8★), DeeVid - AI Video Generator (4.6★), Boom AI: AI Video Generator (4.6★), AI Photo Video Generator: AURA (4.1★)

Questions people ask

How much does Pollo AI: AI Video & Image cost?

Download: Free. Subscriptions start at $5.99 per week.

How do I cancel Pollo AI: AI Video & Image?

On your iPhone open Settings, tap your name, tap Subscriptions, select Pollo AI: AI Video & Image and tap Cancel Subscription. You keep access until the end of the paid period.

Does Pollo AI: AI Video & Image have a free trial?

Yes: Pollo Weekly Subscription offers a 3 days free trial, then $5.99 per week.

Is Pollo AI free to use?

The application is available for free download and use, offering a comprehensive suite of AI video and image creation tools. However, it does feature in-app purchases, suggesting that certain advanced features, premium effects, or increased generation limits may require payment.

Pollo AI: AI Video & Image in one paragraph

Pollo AI: AI Video & Image by COCOSOFT TECHNOLOGY PTE. LTD. is a Photo & Video app for iPhone. Download: Free. Subscriptions start at $5.99 per week across 8 plan(s). App Store rating 4.5 from 12,626 ratings. 150 of 584 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (26%). The developer has 4 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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