Proton Mail - Encrypted Email subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 47,046 ratings
• Cheapest subscription$5.99 per month
• Reviews mentioning billing, last 12 months59 of 896 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

What Proton Mail - Encrypted Email costs

Download: Free. Subscriptions start at $5.99 per month.

• Mail Plus 1 monthRenews every month, no trial$5.99
• Unlimited 1 monthRenews every month, no trial$14.99
• Mail Plus 12 monthsRenews every year, no trial$47.90
• Unlimited 1 yearRenews every year, no trial$119.00

Price changes

• Jul 4, 2025: Mail Plus 1 month went from $4.99 to $5.99 per month
• Jul 4, 2025: Unlimited 1 month went from $12.99 to $14.99 per month

How to cancel Proton Mail - Encrypted Email

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Proton Mail - Encrypted Email (listed under a plan name such as Mail Plus 1 month).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Login issues and lost email data; Unreliable push notifications; Inconsistent user experience between app and web.

Recent one-star reviews

Proton draft not working again!We are back to square one! It worked for a while but with the most recent update Drafts fill the Draft folder every minute, again. 😖 Today 17 just for one email! I logged out from every device and logged back in but the problem doesn’t stop. Please fix it!

Terrible Mail ExperienceThe new layout of the app that forcibly by default opens to using AI to split emails into groups, primary, promotions, social etc is horrendous and has caused me to miss numerous emails. You can view an All Mail tab but have to select it each time. Will definitely rethink using the app.

連絡先画像/ユーザーアイコンが反映されない1: Proton内で連絡先に設定している画像/ユーザーアイコンが反映されない (公式メール以外アルファベット1文字の淡白なアイコンで視認性もデザインも最悪) 2: それらを編集するにはWeb版からしかできない 3: Web版から編集してもiOS版アプリ上では現状表示されない ーーー まだベータテストなのかな？？？数年後にまた見にきます。あと機能が出揃ってない割に機能紹介メールが鬼のように届きます。「お前がスパムじゃ」と言いたいところですが、まあこれはそのうち収まるのでしょうね。ユーザーアイコンの件、サービス利用の断念を決定するほどの致命傷なので、早急になんとかしてください！！！

Recent five-star reviews

Proton mailExcellent option for those of us looking for security, genuine concern for users’ needs, and a friendly, practical, and professional design.

Perfect nur fast, wie immer :)Ich nutze seit ca. 2 Jahren Proton. Alles Tip Top. Keine nervende Mails mehr von Unternehmen die ich kenne. Auch der VPN Dienst ist super, schnelle Server. Proton Pass ist genau was man braucht schnell Alias- Adressen und Zugangsdaten erstellen. Mit Proton-Drive und 500GB hat man alles dabei. Alles…

Proton mailExcellent option for those of us looking for security, genuine concern for users’ needs, and a friendly, practical, and professional design.

About the developer

Proton AG has published on the App Store since Mar 17, 2016: 10 app(s), 0 of them no longer in the store.

• Proton VPN: Fast & Secure4.6★
• SimpleLogin - Email alias4.9★
• Proton Drive: Cloud Storage4.1★
• Proton Calendar: Secure Events4.0★
• Proton Pass - Password Manager4.8★

Alternatives to Proton Mail - Encrypted Email

• Spark Mail: AI Email Assistant4.6★
• Gmail - Email by Google4.7★
• Email - Edison Mail4.5★
• Yahoo Mail: Your Email & Inbox4.7★

Also similar: myMail box: email client app (4.4★), Mail: Email, Cloud, Calendar (4.7★)

Questions people ask

How much does Proton Mail - Encrypted Email cost?

Download: Free. Subscriptions start at $5.99 per month.

How do I cancel Proton Mail - Encrypted Email?

On your iPhone open Settings, tap your name, tap Subscriptions, select Proton Mail - Encrypted Email and tap Cancel Subscription. You keep access until the end of the paid period.

Does Proton Mail - Encrypted Email have a free trial?

No plan lists a free trial in the US App Store.

Is Proton Mail free to use?

Yes, Proton Mail offers a free plan that allows everyone to experience private email. For users who need more storage, custom email addresses, or additional features, paid plans are available to support the service and its mission.

Proton Mail - Encrypted Email in one paragraph

Proton Mail - Encrypted Email by Proton AG is a Productivity app for iPhone. Download: Free. Subscriptions start at $5.99 per month across 4 plan(s). App Store rating 4.8 from 47,046 ratings. 59 of 896 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (7%). The developer has 10 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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