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Swann Security subscription: cost, reviews, how to cancel

Swann Communications Pty Ltd, Productivity

Free on the App Store

Swann Security by Swann Communications Pty Ltd. 8 subscription plans from $1.99 per month. 4% of 551 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.7★ from 75,228 ratings
  • Cheapest subscription$1.99 per month
  • Reviews mentioning billing, last 12 months24 of 551 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan3 months free trial, then $4.99 per month
All signals behind this verdict
Reviews in the last 12 months551
Reviews mentioning billing24 (4.4%)
One- or two-star share, last 90 days48% of 224
App Store rating4.7 (75,228 ratings)
Developer's apps6, 0 removed from the store
Age2,674 days
Days since last update29
Subscription plans11
Subscription price changes, last 12 months14
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Swann Security costs

Download: Free. Subscriptions start at $1.99 per month.

  • EssentialRenews every month, no trial$1.99
  • Extra3 months free trial, then renews every month$4.99
  • ActiveResponse7 days free trial, then renews every month$4.99
  • Unlimited3 months free trial, then renews every month$12.99
  • Pro7 days free trial, then renews every month$14.99
  • Pro Video7 days free trial, then renews every month$19.99
  • Extra3 months free trial, then renews every year$49.99
  • ActiveResponseRenews every year, no trial$49.99

Price changes

  • May 23, 2025: Extra went from $3.99 to $4.99 per month
  • May 23, 2025: Extra went from $39.99 to $49.99 per year
  • May 16, 2025: Essential went from $1.39 to $1.99 per month

How to cancel Swann Security

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Swann Security (listed under a plan name such as Essential).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★83% (62,518)
  • 4★9% (7,064)
  • 3★3% (2,428)
  • 2★1% (959)
  • 1★3% (2,259)

Recent updates

  • 5.13.2Aug 9, 2026
  • 5.13.1Jul 29, 2026
  • 5.13.1 Jul 29, 2026
  • 5.13.0Jul 23, 2026
  • 5.12.3Jun 22, 2026

Praised

  • Easy installation
  • Good camera quality
  • Reliable system when working
  • Useful app features

Complained about

  • Buggy and unstable app
  • Slow live view and playback
  • Frequent disconnections and offline issues
  • Poor motion detection and false alerts
  • Poor battery life on wireless cameras

Reported bugs

App crashes frequently; Notifications not working as expected; Inability to download/save recorded videos; Inconsistent time/date stamps on recordings.

Recent one-star reviews

UnusableThis app used to be great but now it’s unusable. Playback is impossible and never works. Very very slow. If I get an alert for motion detected i cant see whats happening because the playback feature just doesn’t work.

PinaColada, Sep 4, 2026

No GoodCannot access cameras anymore while on cellular. It’s been three weeks now since I’ve been able to view my cameras remote. Y’all have messed up the app this really sucks that I can’t view my cameras while I’m away from my home anymore garbage

stepauth, Sep 3, 2026

Swann Sucks !Swann, Your app is garbage. No updates ever for the floodlight 4k cams. The one camera loses wifi constantly and your app is so slow to respond. I’m constantly having to reset the cameras & no it’s not my wifi, It’s your garbage product. No wonder why you clearanced these out. These 4k floodlight ca…

Eufy, Sep 2, 2026

Recent five-star reviews

Wifi camNot bad for home

Indranil25355123, Sep 2, 2026

MiramontExcelente

Glovi, Sep 4, 2026

Back door cameraVery good

Ming1959, Sep 1, 2026

About the developer

Swann Communications Pty Ltd has published on the App Store since Jul 2, 2013: 6 app(s), 0 of them no longer in the store.

  • SwannView Plus1.8★
  • SwannView Link.1.9★
  • HomeSafe View2.6★
  • AlwaysSafe2.1★
  • TrySwannShield

Alternatives to Swann Security

Also similar: Milwaukee® ONE-KEY™ (4.6★), ASUS Router (4.6★)

Questions people ask

How much does Swann Security cost?

Download: Free. Subscriptions start at $1.99 per month.

How do I cancel Swann Security?

On your iPhone open Settings, tap your name, tap Subscriptions, select Swann Security and tap Cancel Subscription. You keep access until the end of the paid period.

Does Swann Security have a free trial?

Yes: Extra offers a 3 months free trial, then $4.99 per month.

Is the Swann Security app free to use?

The app itself is free to download and use. However, it does have in-app purchases and may display advertisements. Additionally, streaming video over a cellular connection may incur data charges from your mobile provider.

Swann Security in one paragraph

Swann Security by Swann Communications Pty Ltd is a Productivity app for iPhone. Download: Free. Subscriptions start at $1.99 per month across 8 plan(s). App Store rating 4.7 from 75,228 ratings. 24 of 551 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (4%). The developer has 6 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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