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VicoHome: Smart Home Camera subscription: cost, reviews, how to cancel

PHOTON SAIL TECHNOLOGIES PTE. LTD., Utilities

Free on the App Store

VicoHome: Smart Home Camera by PHOTON SAIL TECHNOLOGIES PTE. LTD. 8 subscription plans from $2.99 per month. 18% of 769 recent reviews mention billing.

  • App Store rating4.9★ from 114,715 ratings
  • Cheapest subscription$2.99 per month
  • Reviews mentioning billing, last 12 months136 of 769 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews136 of 769 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (18%)
  • Free trial converts to a paid plan1 month free trial, then $4.49 per month
All signals behind this verdict
Reviews in the last 12 months769
Reviews mentioning billing136 (17.7%)
One- or two-star share, last 90 days74% of 191
App Store rating4.9 (114,715 ratings)
Developer's apps2, 0 removed from the store
Age2,605 days
Days since last update29
Subscription plans21
Subscription price changes, last 12 months23
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What VicoHome: Smart Home Camera costs

Download: Free. Subscriptions start at $2.99 per month.

  • Basic(Subscribe Monthly)Renews every month, no trial$2.99
  • Basic Plan(1 device, monthly)Renews every month, no trial$2.99
  • Plus(Subscribe Monthly)1 month free trial, then renews every month$4.49
  • Gen2 Single Plan(monthly)1 month free trial, then renews every month$4.49
  • Gen2 Single Plan(monthly)Renews every month, no trial$4.49
  • Gen2 Single Plan(monthly)7 days free trial, then renews every month$4.49
  • Gen3 Single-Device Plan (Monthly)1 month free trial, then renews every month$6.99
  • Pro(Subscribe Monthly)Renews every month, no trial$7.99

How to cancel VicoHome: Smart Home Camera

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select VicoHome: Smart Home Camera (listed under a plan name such as Basic(Subscribe Monthly)).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★89% (102,109)
  • 4★8% (9,218)
  • 3★0% (1,036)
  • 2★0% (323)
  • 1★0% (1,088)

Recent updates

  • 4.6.0Sep 23, 2026
  • 4.5.0Sep 7, 2026
  • 4.4.0Aug 26, 2026
  • 4.3.0Jul 27, 2026
  • 4.2.1Jun 22, 2026

Praised

  • Easy to install
  • Excellent picture quality
  • Reliable app
  • Prompt and helpful customer support
  • Provides security and peace of mind
  • Affordable pricing
  • Flexible camera placement

Complained about

  • Connectivity issues after firmware updates
  • Unreliable motion detection and recording
  • Slow live stream and video playback
  • Poor battery life
  • Subscription required for full features

Reported bugs

Cameras going offline after firmware updates; Inability to delete video thumbnails; Inconsistent performance across devices; Subscription changes without notice.

Recent one-star reviews

Yall suckYall can go blow a fat one trying to squeeze money out of people

smnvd, Oct 15, 2026

Used to be great, now meh…These cameras were rather pricey when purchased and the video package was free. Now they want $70 per camera/year for videos! Not nice! Can only get a thumbnail and it cannot be zoomed! Cameras now too slow to respond to movement to even get a thumbnail. I feel like I have been ripped off!

Monkeygirl48, Oct 12, 2026

Choose a better option.Used for years and new update cut video unless you pay for a subscription. The quality isn’t worth paying for a subscription. These cameras will go in the garbage and I’ll delete my account and find a better option.

bbvbbbhjkkkbjkknhuj, Oct 12, 2026

Recent five-star reviews

Love this appI use this app several times a day to watch hummingbirds come to my feeder. It has been such a treat all summer. I’ll miss it over the winter. I could use a tutorial on setting up some things, for example how to not get videos when the wind blows the feeder and how to adjust the sleep time and how t…

pappreviewer, Sep 30, 2026

CheapIt’s very easy to install. It only takes a few steps and it’s kind of cheap.

eljcljwgljwfpuwtu, Oct 7, 2026

Customer serviceI had a problem with my camera that my daughter purchased in 2024 Still not sure why but it no longer charged. When I reached out to Vico home Smart customer service. They were very helpful. And when they couldn’t come to a conclusion as to what was going on with the camera, they advised me to reach…

Birdsnap, Oct 4, 2026

About the developer

PHOTON SAIL TECHNOLOGIES PTE. LTD. has published on the App Store since Sep 5, 2019: 2 app(s), 0 of them no longer in the store.

Alternatives to VicoHome: Smart Home Camera

Also similar: Smart Security Camera App (4.7★), LaView (4.7★)

Questions people ask

How much does VicoHome: Smart Home Camera cost?

Download: Free. Subscriptions start at $2.99 per month.

How do I cancel VicoHome: Smart Home Camera?

On your iPhone open Settings, tap your name, tap Subscriptions, select VicoHome: Smart Home Camera and tap Cancel Subscription. You keep access until the end of the paid period.

Does VicoHome: Smart Home Camera have a free trial?

Yes: Plus(Subscribe Monthly) offers a 1 month free trial, then $4.49 per month.

How much does VicoHome cost?

The VicoHome app itself is free to download and use for basic monitoring. However, advanced features like extended cloud storage and smart push notifications are available through the VicoHome Awareness Subscription, which has various monthly and annual plans.

VicoHome: Smart Home Camera in one paragraph

VicoHome: Smart Home Camera by PHOTON SAIL TECHNOLOGIES PTE. LTD. is a Utilities app for iPhone. Download: Free. Subscriptions start at $2.99 per month across 8 plan(s). App Store rating 4.9 from 114,715 ratings. 136 of 769 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (18%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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