YI Home subscription: cost, reviews, how to cancel

• App Store rating4.3★ from 71,823 ratings
• Cheapest subscription$4.99 per month
• Reviews mentioning billing, last 12 months527 of 1,650 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews527 of 1,650 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (32%)
• Free trial converts to a paid planThen $4.99 per month

What YI Home costs

Download: Free. Subscriptions start at $4.99 per month.

• 7d. Loop(30d.), 1 CamRenews every month, no trial$4.99
• 7d. Loop(30d.), 1 Cam, CVRRenews every month, no trial$7.99
• 15d. Loop(30d.), 5 CamRenews every month, no trial$11.99
• 5 cams,15 days history, motionRenews every month, no trial$11.99
• 30d. Loop(30d.), 5 CamRenews every month, no trial$14.99
• Kami Cloud Entry PlanRenews every month, no trial$15.99
• Kami Cloud CVR PlanRenews every month, no trial$18.99
• Kami Cloud Standard PlanRenews every month, no trial$22.99

Price changes

• Sep 6, 2024: Kami Cloud Entry Plan went from $5.99 to $15.99 per month
• Sep 6, 2024: Kami Cloud CVR Plan went from $8.99 to $18.99 per month
• Sep 6, 2024: Kami Cloud Standard Plan went from $12.99 to $22.99 per month
• Sep 6, 2024: Kami Cloud Entry Plan went from $45.99 to $50.99 per year
• Aug 11, 2025: Kami Cloud Entry Plan went from $50.99 to $59.99 per year

How to cancel YI Home

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select YI Home (listed under a plan name such as 7d. Loop(30d.), 1 Cam).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes on launch; Inability to view recordings beyond 24 hours; Cameras randomly going offline; Issues with connecting to new WiFi networks.

Recent one-star reviews

DeletedThe worst app ever. A lot of advertising. I mean A LOT! I tried to get a picture through the day but no luck. Deleted. Not worth the time

Don’t upgradeHorrible app. Runs ads continuously trying to force you to sign up for a paid subscription. App upgrade like this should be illegal as it destroys user experience

Nearly uselessThe relentless ads render this app nearly useless.

Recent five-star reviews

GoodGreat good

GreatPerfect

Good!Great app so far.

About the developer

ZK (HK) LIMITED has published on the App Store since Dec 16, 2015: 5 app(s), 1 of them no longer in the store.

• Yi iot3.1★
• Kami Home4.1★
• KamiCare3.7★
• Magic AI - Monitor Enhancer AI4.0★

Alternatives to YI Home

• CloudEdge4.3★
• Alfred Camera: Home Security4.8★
• Roku Smart Home4.7★

Also similar: Wansview Cloud (4.7★), ZoomOn Home Security Camera (4.2★), Zmodo (2.0★)

Questions people ask

How much does YI Home cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel YI Home?

On your iPhone open Settings, tap your name, tap Subscriptions, select YI Home and tap Cancel Subscription. You keep access until the end of the paid period.

Does YI Home have a free trial?

No plan lists a free trial in the US App Store.

How much does the YI Home app cost?

The YI Home app itself is free to download and use. However, it offers optional auto-renewing subscriptions for cloud storage and extended features, with prices varying based on the plan and subscription length (monthly or yearly).

YI Home in one paragraph

YI Home by ZK (HK) LIMITED is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 8 plan(s). App Store rating 4.3 from 71,823 ratings. 527 of 1,650 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (32%). The developer has 5 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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