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23snaps: Private Family Album subscription: cost, reviews, how to cancel

23 Snaps Ltd., Lifestyle

Free on the App Store

23snaps: Private Family Album by 23 Snaps Ltd. 2 subscription plans from $5.49 per month. 18% of 11 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.8★ from 11,332 ratings
  • Cheapest subscription$5.49 per month
  • Reviews mentioning billing, last 12 months2 of 11 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 month free trial, then $5.49 per month
All signals behind this verdict
Reviews in the last 12 months11
Reviews mentioning billing2 (18.2%)
One- or two-star share, last 90 days33% of 3
App Store rating4.8 (11,332 ratings)
Developer's apps1, 0 removed from the store
Age5,227 days
Days since last update14
Subscription plans2
Subscription price changes, last 12 months2
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What 23snaps: Private Family Album costs

Download: Free. Subscriptions start at $5.49 per month.

  • Premium1 month free trial, then renews every month$5.49
  • Premium Plus1 month free trial, then renews every month$7.99

How to cancel 23snaps: Private Family Album

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select 23snaps: Private Family Album (listed under a plan name such as Premium).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★86% (9,857)
  • 4★9% (1,057)
  • 3★1% (191)
  • 2★0% (64)
  • 1★1% (163)

Recent updates

  • 9.3.0Aug 24, 2026
  • 9.2.0Jul 31, 2026
  • 9.1.0Jul 2, 2026
  • 9.0.9Jun 9, 2026
  • 9.0.8Jun 1, 2026

Praised

  • Easy to use
  • Private and secure sharing
  • Organized timeline and albums
  • Ability to share videos
  • Backup and archive family memories

Complained about

  • Crashes and stability issues
  • Limited search and filtering options
  • Inability to edit/rearrange photos in posts
  • Short video length limit
  • Paywall for basic features

Reported bugs

Photos uploading out of order; Notifications not working consistently; Compatibility issues with newer iOS versions.

Recent one-star reviews

Was great until it wasn’tI have used this app to share photos of our son with family and close friends for 9 years. It worked great at the beginning and was free. It then became a paid monthly subscription but I kept going with it because it was a convenient way to share photos to a small select group and I had everyone set…

JHop909, Apr 17, 2026

Glitchy App - No FixThe app has been glitchy for a month now, not allowing me to actually click the “done” button and post photos. I’ve tried contacting support and nothing has been fixed. I cancelled my subscription so I wasn’t wasting money on an unusable app. :(

Kelly, Apr 4, 2025

All useful features are now paidThis app had already basically been abandoned. Attempting to monetize it by locking every basic feature behind a paid subscription while rolling out zero new features is nothing short of betrayal. Shame on you. Avoid this classless company at all costs.

HeliHunter, Apr 1, 2025

Recent five-star reviews

A brilliant App for the familyHave used 23 snaps for a long time , it's been absolutely fantastic to post and receive photos of our family and friends , holidays , birthdays and school events and also able to leave your comments on the photos for them . Wonderfull staff and technical who can help you with any problems ..

Gerry, Aug 17, 2026

Great little apps for sharing photos with grandparentsWe enjoy sharing our children photos with grandparents in overseas without compromising privacy. I stopped using Facebook. Highly recommended!

zero, Jun 11, 2026

최고네요그동안 비슷한 어플은 몇번 쓰고 안쓰게되던데 이건 그냥 쭉 쓰게되네요 진작 알았으면 더 좋았을걸 그랬어요

pinkrazy, Jul 24, 2014

About the developer

23 Snaps Ltd. has published on the App Store since May 17, 2012: 1 app(s), 0 of them no longer in the store.

Alternatives to 23snaps: Private Family Album

Also similar: Baby Notebook - Photo Book (4.8★), Moment Garden: Your Baby Album (4.8★)

Questions people ask

How much does 23snaps: Private Family Album cost?

Download: Free. Subscriptions start at $5.49 per month.

How do I cancel 23snaps: Private Family Album?

On your iPhone open Settings, tap your name, tap Subscriptions, select 23snaps: Private Family Album and tap Cancel Subscription. You keep access until the end of the paid period.

Does 23snaps: Private Family Album have a free trial?

Yes: Premium offers a 1 month free trial, then $5.49 per month.

How much does 23snaps cost?

The app offers a freemium model. While basic sharing is available, premium features like unlimited storage for HD photos and videos, longer video uploads, and discounts on photo books require a monthly subscription. Payment is handled through your iTunes account.

23snaps: Private Family Album in one paragraph

23snaps: Private Family Album by 23 Snaps Ltd. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $5.49 per month across 2 plan(s). App Store rating 4.8 from 11,332 ratings. 2 of 11 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (18%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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