24GO by 24 Hour Fitness subscription: cost, reviews, how to cancel

• App Store rating4.5★ from 12,703 ratings
• Cheapest subscription$3.99 per month
• Reviews mentioning billing, last 12 months13 of 112 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews13 of 112 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)
• Free trial converts to a paid plan14 days free trial, then $3.99 per month

What 24GO by 24 Hour Fitness costs

Download: Free. Subscriptions start at $3.99 per month.

• 24GO Plus Monthly14 days free trial, then renews every month$3.99
• 24 Hour Fitness Digital14 days free trial, then renews every month$3.99

How to cancel 24GO by 24 Hour Fitness

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select 24GO by 24 Hour Fitness (listed under a plan name such as 24GO Plus Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes during registration; Workout progress not saving; Incorrect class schedules displayed; Difficulty finding nearby gym locations.

Recent one-star reviews

Unable to upload profile photo for over a monthI have been unable to upload my profile photo for over a month. Every time I visit the gym, the app will not generate my check-in QR code because it requires a photo. Staff ask me to take and upload a new photo, but the upload fails every time with an error message. Then I have to explain the same p…

horriblei try to take my photo for the buddy pass but it literally never works even tho i have good connection so when i go to the gym with my friend using the buddy pass they say i cant go in and its a big inconvenience

Fix your appWon’t let me upload a photo to access the stupid membership QR code. Please fix it.

Recent five-star reviews

First time workoutI really enjoyed it and broke a sweat

Heaven is access to Jill Miller!These are essential ROM exercises for empowering functional movement and as pre/post work out! Thank you 24 hour!

24GO app is an awesome!24GO app is an awesome!

About the developer

Yourtrainer, Inc. has published on the App Store since Dec 17, 2017: 1 app(s), 0 of them no longer in the store.

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Questions people ask

How much does 24GO by 24 Hour Fitness cost?

Download: Free. Subscriptions start at $3.99 per month.

How do I cancel 24GO by 24 Hour Fitness?

On your iPhone open Settings, tap your name, tap Subscriptions, select 24GO by 24 Hour Fitness and tap Cancel Subscription. You keep access until the end of the paid period.

Does 24GO by 24 Hour Fitness have a free trial?

Yes: 24GO Plus Monthly offers a 14 days free trial, then $3.99 per month.

Is the 24GO app free to use?

The 24GO app is free to download and use. However, messaging and data rates may apply. Some features may not be available to all 24 Hour Fitness members.

24GO by 24 Hour Fitness in one paragraph

24GO by 24 Hour Fitness by Yourtrainer, Inc. is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $3.99 per month across 2 plan(s). App Store rating 4.5 from 12,703 ratings. 13 of 112 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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