24GO by 24 Hour Fitness subscription: cost, reviews, how to cancel

• App Store rating4.5★ from 12,820 ratings
• Cheapest subscription$3.99 per month
• Reviews mentioning billing, last 12 months14 of 117 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews14 of 117 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)
• Free trial converts to a paid plan14 days free trial, then $3.99 per month

What 24GO by 24 Hour Fitness costs

Download: Free. Subscriptions start at $3.99 per month.

• 24GO Plus Monthly14 days free trial, then renews every month$3.99
• 24 Hour Fitness Digital14 days free trial, then renews every month$3.99

How to cancel 24GO by 24 Hour Fitness

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select 24GO by 24 Hour Fitness (listed under a plan name such as 24GO Plus Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes during registration; Workout progress not saving; Incorrect class schedules displayed; Difficulty finding nearby gym locations.

Recent one-star reviews

Glitchy AppApp is consistently glitchy. Sometimes it’s the QR code that won’t show up even with an active account, an even now it won’t let me create a reservation on the app, but the team member at the desk can make it for me. Also there doesn’t seem to be an intuitive and easy to reach way to submit tickets…

Not Apple Wallet supportedApple Wallet not supported. Why do you insist we launch this app for every check in?

App works fine, wish I didn’t need itWhy can’t I just have a physical barcode/keychain like every other gym? Total pain, probably selling my information/location data.

Recent five-star reviews

8 min stretch videoGreat morning stretch for inflexible me! Just right amount of time!

TemperatureThe gym has been uncomfortably hot. So much so it interferes with my workout. Is the thermostat controlled elsewhere?

First time workoutI really enjoyed it and broke a sweat

About the developer

Yourtrainer, Inc. has published on the App Store since Dec 17, 2017: 1 app(s), 0 of them no longer in the store.

Alternatives to 24GO by 24 Hour Fitness

Also similar: Chuze Fitness (3.1★), Kaiser Permanente (4.8★), UFC GYM+ (4.7★), City Sports (2.1★), Blue Shield of California (4.8★), Fit19 (4.7★)

Questions people ask

How much does 24GO by 24 Hour Fitness cost?

Download: Free. Subscriptions start at $3.99 per month.

How do I cancel 24GO by 24 Hour Fitness?

On your iPhone open Settings, tap your name, tap Subscriptions, select 24GO by 24 Hour Fitness and tap Cancel Subscription. You keep access until the end of the paid period.

Does 24GO by 24 Hour Fitness have a free trial?

Yes: 24GO Plus Monthly offers a 14 days free trial, then $3.99 per month.

Is the 24GO app free to use?

The 24GO app is free to download and use. However, messaging and data rates may apply. Some features may not be available to all 24 Hour Fitness members.

24GO by 24 Hour Fitness in one paragraph

24GO by 24 Hour Fitness by Yourtrainer, Inc. is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $3.99 per month across 2 plan(s). App Store rating 4.5 from 12,820 ratings. 14 of 117 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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