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Acuity: Appointment Scheduler subscription: cost, reviews, how to cancel

Squarespace, Inc., Business

Free on the App Store

Acuity: Appointment Scheduler by Squarespace, Inc. 6 subscription plans from $29.00 per month. 10% of 91 recent reviews mention billing.

  • App Store rating4.8★ from 30,235 ratings
  • Cheapest subscription$29.00 per month
  • Reviews mentioning billing, last 12 months9 of 91 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews9 of 91 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%)
All signals behind this verdict
Reviews in the last 12 months91
Reviews mentioning billing9 (9.9%)
One- or two-star share, last 90 days67% of 30
App Store rating4.8 (30,235 ratings)
Developer's apps5, 2 removed from the store
Age3,402 days
Days since last update3
Subscription plans6
Subscription price changes, last 12 months6
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Acuity: Appointment Scheduler costs

Download: Free. Subscriptions start at $29.00 per month.

  • iOS Starter MonthlyRenews every month, no trial$29.00
  • iOS Standard MonthlyRenews every month, no trial$50.00
  • iOS Premium MonthlyRenews every month, no trial$89.00
  • iOS Starter AnnualRenews every year, no trial$289.00
  • iOS Standard AnnualRenews every year, no trial$489.00
  • iOS Premium AnnualRenews every year, no trial$869.00

How to cancel Acuity: Appointment Scheduler

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Acuity: Appointment Scheduler (listed under a plan name such as iOS Starter Monthly).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★89% (26,942)
  • 4★6% (2,069)
  • 3★1% (505)
  • 2★0% (201)
  • 1★1% (493)

Recent updates

  • 102.0.0Oct 19, 2026
  • 101.0.0Oct 12, 2026
  • 100.0.0Oct 5, 2026
  • 99.0.0Sep 28, 2026
  • 98.0.0Sep 22, 2026

Praised

  • Easy to use
  • Customizable booking pages
  • Seamless integration with websites
  • Helpful customer service
  • Efficient scheduling and booking
  • Versatile for different businesses

Complained about

  • Frequent app crashes and glitches
  • Too many updates disrupting user experience
  • Lack of weekly calendar view in app
  • Limited reporting and analytics
  • Expensive for small businesses
  • Difficulty managing client accounts and payments

Reported bugs

Appointment information disappearing from calendar; Inability to see client payment status; Timezone errors and incorrect scheduling; Unresponsive app and slow performance.

Recent one-star reviews

Square POS has a free optionI changed to acuity from square years ago because square became they started removing basic functions and charging more. Well now they have a free option for all the things I need instead of paying $35 a month for an app that constantly has issues and keeps “adjusting” was available for the tier I p…

simplysyerra, Oct 21, 2026

appy'all update supposed to fix bugs but making my stuff worse. FIX MY APP Y'ALL RECEIVED Y'ALL MONEY DONT PLAY WITH ME!

female, Oct 21, 2026

Glitchy AFThis app is so glitchy. It often mixes up clients packages which is a revenue issue for my business. It doesn’t update quickly and crashes out a lot. Right now it just double single bonus classes I just added to only a few of clients (for winning a raffle). It’s showing double the amount I loads to…

Jen52x, Sep 30, 2026

Recent five-star reviews

SiteSite is malfunctioning right now

Danac714, Oct 21, 2026

Phenomenal app!This has made the booking process and absolute breeze thank you to such an amazing company!

TaeOnTiktoc, Oct 10, 2026

Five StarAcuity has been a great scheduling system! I’ve been using Acuity for about 7 years now and I don’t plan on changing.

Sedurre, Sep 22, 2026

About the developer

Squarespace, Inc. has published on the App Store since Jun 12, 2017: 5 app(s), 2 of them no longer in the store.

Alternatives to Acuity: Appointment Scheduler

Also similar: Square Appointments: Scheduler (4.9★), GlossGenius: Booking, Payments (4.5★), Setmore Appointment Scheduling (4.7★), Vagaro Pro (4.4★), Stripe Dashboard (4.7★)

Questions people ask

How much does Acuity: Appointment Scheduler cost?

Download: Free. Subscriptions start at $29.00 per month.

How do I cancel Acuity: Appointment Scheduler?

On your iPhone open Settings, tap your name, tap Subscriptions, select Acuity: Appointment Scheduler and tap Cancel Subscription. You keep access until the end of the paid period.

Does Acuity: Appointment Scheduler have a free trial?

No plan lists a free trial in the US App Store.

Is this app free to use?

The application is available for free download and use, but it does contain in-app purchases and advertisements. This means certain advanced features or an ad-free experience may require a purchase.

Acuity: Appointment Scheduler in one paragraph

Acuity: Appointment Scheduler by Squarespace, Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $29.00 per month across 6 plan(s). App Store rating 4.8 from 30,235 ratings. 9 of 91 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%). The developer has 5 app(s) on the App Store, 2 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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