Acuity: Appointment Scheduler subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 29,852 ratings
• Cheapest subscription$29.00 per month
• Reviews mentioning billing, last 12 months8 of 80 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews8 of 80 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%)

What Acuity: Appointment Scheduler costs

Download: Free. Subscriptions start at $29.00 per month.

• iOS Starter MonthlyRenews every month, no trial$29.00
• iOS Standard MonthlyRenews every month, no trial$50.00
• iOS Premium MonthlyRenews every month, no trial$89.00
• iOS Starter AnnualRenews every year, no trial$289.00
• iOS Standard AnnualRenews every year, no trial$489.00
• iOS Premium AnnualRenews every year, no trial$869.00

How to cancel Acuity: Appointment Scheduler

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Acuity: Appointment Scheduler (listed under a plan name such as iOS Starter Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Appointment information disappearing from calendar; Inability to see client payment status; Timezone errors and incorrect scheduling; Unresponsive app and slow performance.

Recent one-star reviews

TechnicalMy acuity account has been hacked and they don’t have a customer service number at all for help! I don’t want to Do any email I need help but the acuity app will know when to take my payment! I need help and a phone number!!!!!!!

Fix Face IDFace ID used to work before last update. Now it’s very inconvenient to log in every time.

So buggyLiterally anytime I have to do anything the app won't load, or logs me out. I genuinely hate it. I accidentally signed up for the subscription to acuity when making my website on squarespace, I will never recommend this service to anyone square never had these problems. I'm currently trying to cance…

Recent five-star reviews

Wonderful app for schedulingUseful for spa and salon

Valuable scheduling tool!As a business that requires appointments Acuity helps schedule and make it easy both for us as well as our clients!

Login issueI have been using this app for years. It never gave me any issues up until now. It’s always logging me out and won’t let me log back in ! Love that I still get the notifications when anyone books and it’s super easy to use

About the developer

Squarespace, Inc. has published on the App Store since Jun 12, 2017: 5 app(s), 2 of them no longer in the store.

• Unfold: Reels & Story Maker4.9★
• Squarespace: Run your business4.6★
• Squarespace Video Studio4.9★
• Acuity Scheduling Client2.8★

Alternatives to Acuity: Appointment Scheduler

• Booksy Biz: Booking & Payments4.5★

Also similar: Square Appointments: Scheduler (4.9★), Masters Pro: Scheduling App (4.9★), Setmore Appointment Scheduling (4.7★), Visibook Appointment Scheduler (4.6★), DIKIDI Appointments Scheduling (4.7★)

Questions people ask

How much does Acuity: Appointment Scheduler cost?

Download: Free. Subscriptions start at $29.00 per month.

How do I cancel Acuity: Appointment Scheduler?

On your iPhone open Settings, tap your name, tap Subscriptions, select Acuity: Appointment Scheduler and tap Cancel Subscription. You keep access until the end of the paid period.

Does Acuity: Appointment Scheduler have a free trial?

No plan lists a free trial in the US App Store.

Is this app free to use?

The application is available for free download and use, but it does contain in-app purchases and advertisements. This means certain advanced features or an ad-free experience may require a purchase.

Acuity: Appointment Scheduler in one paragraph

Acuity: Appointment Scheduler by Squarespace, Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $29.00 per month across 6 plan(s). App Store rating 4.8 from 29,852 ratings. 8 of 80 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%). The developer has 5 app(s) on the App Store, 2 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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