eFax® Plus-Pro-Protect subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 28,989 ratings
• Cheapest subscription$16.99 per month
• Reviews mentioning billing, last 12 months19 of 42 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews19 of 42 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (45%)
• Free trial converts to a paid plan1 month free trial, then $18.99 per month

What eFax® Plus-Pro-Protect costs

Download: Free. Subscriptions start at $16.99 per month.

• eFax – no renewal if canceledRenews every month, no trial$16.99
• eFax – no renewal if canceled1 month free trial, then renews every month$18.99

Price changes

• May 7, 2026: eFax – no renewal if canceled went from $18.99 to $16.99 per month

How to cancel eFax® Plus-Pro-Protect

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select eFax® Plus-Pro-Protect (listed under a plan name such as eFax – no renewal if canceled).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Faxes not being received or sent successfully; App login issues and account problems; Incompatibility with certain devices or operating systems.

Recent one-star reviews

Annual Service Canceled Without NoticeI paid in advance for an annual eFax subscription, but the company later closed my account without giving me proper advance notice. As a result, I lost access to the service and to important documents stored in the account. The explanation I received was that the account was closed because I dispute…

Got worseSlow to populate. Doesn’t show all fax pages sent recently

Poor QualityReceived blank documents instead of real faxes.

Recent five-star reviews

I DKSent a fax, and had some issues. Reached out to customer support, they confirmed delivery and ensured my issues were taken care of. I had frustrations initially, never having used an e-fax service before but eFax is definitely my choice moving forward!

🔥🔥🔥🔥A-1 Hotsauce! I never missed a fax and never had a problem sending a fax! Flawless💨

Lightning fastFrom signing up . Sending fax documents done in less than 3 minutes. Amazing with sending documents confirmation

About the developer

Consensus Cloud Solutions LLC has published on the App Store since Oct 31, 2010: 4 app(s), 0 of them no longer in the store.

• Sfax - HIPAA-Secure Faxing1.4★
• eFax Corporate Fax App3.5★
• eFax®: Send Fax from Phone4.7★

Alternatives to eFax® Plus-Pro-Protect

• FAX for iPhone: Send & Receive4.8★
• iFax App Send Fax From iPhone4.6★
• FAX from iPhone & iPad App4.6★
• FAX from iPhone: Send Doc App4.8★

Also similar: Nova Fax: Send fax from iPhone (4.7★), Fax from iPhone Send & Receive (4.9★)

Questions people ask

How much does eFax® Plus-Pro-Protect cost?

Download: Free. Subscriptions start at $16.99 per month.

How do I cancel eFax® Plus-Pro-Protect?

On your iPhone open Settings, tap your name, tap Subscriptions, select eFax® Plus-Pro-Protect and tap Cancel Subscription. You keep access until the end of the paid period.

Does eFax® Plus-Pro-Protect have a free trial?

Yes: eFax – no renewal if canceled offers a 1 month free trial, then $18.99 per month.

How much does the eFax app cost?

The eFax mobile app is included at no extra cost with an eFax subscription. New users can sign up through iTunes or the eFax website. A monthly subscription costs $16.99 USD and includes a personal fax number and 300 fax pages per month.

eFax® Plus-Pro-Protect in one paragraph

eFax® Plus-Pro-Protect by Consensus Cloud Solutions LLC is a Business app for iPhone. Download: Free. Subscriptions start at $16.99 per month across 2 plan(s). App Store rating 4.7 from 28,989 ratings. 19 of 42 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (45%). The developer has 4 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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