Amazon Prime Video subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 3,077,805 ratings
• Cheapest subscription$2.99 per month
• Reviews mentioning billing, last 12 months852 of 4,371 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews852 of 4,371 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%)
• Free trial converts to a paid plan1 month free trial, then $8.99 per month

What Amazon Prime Video costs

Download: Free. Subscriptions start at $2.99 per month.

• Ad freeRenews every month, no trial$2.99
• Prime Video Monthly1 month free trial, then renews every month$8.99
• Prime Video MonthlyRenews every month, no trial$8.99

How to cancel Amazon Prime Video

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Amazon Prime Video (listed under a plan name such as Ad free).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Frequent playback issues and buffering; Subtitles not working correctly; App crashes and freezes on various devices.

Recent one-star reviews

DreadfulTWICE IN ONE NIGHT! STILL!!!!!! At least once a week it just stops working has to be deleted and downloaded again. Utter trash app.

AD simulatorThe ads are beyond a joke on prime video. If they get any longer I’ll be cancelling

Constantly breaking upThis app is constantly bugging, random addition to continue watching, impossible to remove, impossible to add to continue watching, fix it!!!

Recent five-star reviews

I have had Prime for years,Best streaming money spent, with the shipping,books and everything else you can’t beat it!!!

Christmas vacationSooo good

i love helluva bossbest for watching it

About the developer

AMZN Mobile LLC has published on the App Store since Mar 4, 2009: 70 app(s), 20 of them no longer in the store.

• Amazon Shopping4.8★
• Amazon Kindle: Reading App4.9★
• 亚马逊购物3.9★
• Amazon ショッピングアプリ4.6★
• Amazon Music: Songs & Podcasts4.7★

Alternatives to Amazon Prime Video

• Disney+4.6★
• Hulu: Stream TV shows & movies4.6★
• HBO Max: Stream Movies & TV4.9★
• Viki: Asian Dramas, Movies, TV4.8★
• Crunchyroll4.8★
• Paramount+4.6★

Questions people ask

How much does Amazon Prime Video cost?

Download: Free. Subscriptions start at $2.99 per month.

How do I cancel Amazon Prime Video?

On your iPhone open Settings, tap your name, tap Subscriptions, select Amazon Prime Video and tap Cancel Subscription. You keep access until the end of the paid period.

Does Amazon Prime Video have a free trial?

Yes: Prime Video Monthly offers a 1 month free trial, then $8.99 per month.

How does the app handle pricing and subscriptions?

New-release movies and popular TV shows can be rented or bought within the app. If subscribed via iTunes, payments are charged to your iTunes Account and the membership automatically renews monthly unless auto-renewal is turned off at least 24 hours prior to the end of the current plan period.

Amazon Prime Video in one paragraph

Amazon Prime Video by AMZN Mobile LLC is a Entertainment app for iPhone. Download: Free. Subscriptions start at $2.99 per month across 3 plan(s). App Store rating 4.8 from 3,077,805 ratings. 852 of 4,371 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%). The developer has 70 app(s) on the App Store, 20 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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