Arlo Secure: Home Security subscription: cost, reviews, how to cancel

• App Store rating4.2★ from 421,989 ratings
• Cheapest subscription$9.99 per month
• Reviews mentioning billing, last 12 months1061 of 11,648 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews1061 of 11,648 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (9%)

What Arlo Secure: Home Security costs

Download: Free. Subscriptions start at $9.99 per month.

• Smart Aware SingleRenews every month, no trial$9.99
• Basic SingleRenews every month, no trial$9.99
• Basic UnlimitedRenews every month, no trial$14.99
• Smart AwareRenews every month, no trial$19.99
• Smart SecureRenews every month, no trial$29.99
• Plus SingleRenews every year, no trial$95.99
• Basic SingleRenews every year, no trial$99.99
• Basic UnlimitedRenews every year, no trial$149.99

Price changes

• Jan 4, 2025: Smart Aware went from $199.99 to $219.00 per year

How to cancel Arlo Secure: Home Security

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Arlo Secure: Home Security (listed under a plan name such as Smart Aware Single).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Camera firmware issues causing malfunctions; App freezing and logging users out unexpectedly; Inconsistent motion detection and recording; Syncing issues between multiple devices.

Recent one-star reviews

Bad customer serviceOne of my cameras stopped working. Was promised they would send me a new one. Never received a new one

TerribleI regret buying this system. It lags, never loads when I open the app stops recording when the footage is needed. Straight garbage.

Offline frequentlyCameras keep on going offline

Recent five-star reviews

Une usine à gaz qui mériterait d’être simplifiéeAprès plusieurs années d’utilisation, je constate que l’application Arlo est devenue de plus en plus complexe, au point de rendre certaines opérations basiques frustrantes. La gestion des emplacements, des routines, des modes et des notifications manque de cohérence. Les menus changent, certaines op…

Back door cameraFantastic

Cámara ARLOMe enchants nada mejor qué tener una Cámara ARLO

About the developer

Arlo Technologies Inc. has published on the App Store since Sep 4, 2019: 2 app(s), 0 of them no longer in the store.

• Arlo Safe: Family Safety4.8★

Alternatives to Arlo Secure: Home Security

• Roku Smart Home4.7★
• Anker eufy4.6★

Also similar: Kwikset (4.8★), SimpliSafe Home Security App (4.8★), Wansview Cloud (4.7★), Total Connect 2.0 (4.6★)

Questions people ask

How much does Arlo Secure: Home Security cost?

Download: Free. Subscriptions start at $9.99 per month.

How do I cancel Arlo Secure: Home Security?

On your iPhone open Settings, tap your name, tap Subscriptions, select Arlo Secure: Home Security and tap Cancel Subscription. You keep access until the end of the paid period.

Does Arlo Secure: Home Security have a free trial?

No plan lists a free trial in the US App Store.

Is the Arlo Secure app free to use?

The app itself is free to download and use for basic control. However, advanced features like 24/7 live security experts, Emergency Response, object detection, and video history require a paid Arlo Secure plan after a trial period.

Arlo Secure: Home Security in one paragraph

Arlo Secure: Home Security by Arlo Technologies Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $9.99 per month across 8 plan(s). App Store rating 4.2 from 421,989 ratings. 1061 of 11,648 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (9%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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