Arlo Secure: Home Security subscription: cost, reviews, how to cancel

• App Store rating4.2★ from 392,603 ratings
• Cheapest subscription$9.99 per month
• Reviews mentioning billing, last 12 months1102 of 12,322 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews1102 of 12,322 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (9%)

What Arlo Secure: Home Security costs

Download: Free. Subscriptions start at $9.99 per month.

• Plus SingleRenews every month, no trial$9.99
• Basic SingleRenews every month, no trial$9.99
• Basic UnlimitedRenews every month, no trial$14.99
• PlusRenews every month, no trial$19.99
• PremiumRenews every month, no trial$29.99
• Plus SingleRenews every year, no trial$95.99
• Basic SingleRenews every year, no trial$99.99
• Basic UnlimitedRenews every year, no trial$149.99

Price changes

• Jan 4, 2025: Plus went from $199.99 to $219.00 per year

How to cancel Arlo Secure: Home Security

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Arlo Secure: Home Security (listed under a plan name such as Plus Single).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Camera firmware issues causing malfunctions; App freezing and logging users out unexpectedly; Inconsistent motion detection and recording; Syncing issues between multiple devices.

Recent one-star reviews

CrashesLatest update has wrecked the app for me. If not fixed ASAP I’ll have to cancel subscription and bin or sell my setup. Pathetic company

Issues with iPhone 13No matter what I fixes I try I can’t erase the videos from the Feed.

Service sucks!They removed the 7 day storage on the Q cameras unless you pay for a subscription cameras is now garbage issue is I have 3 of these there’s no option to put a SD card in so can’t do anything but watch live feed now. If I know this would happen I wouldn’t buy these cameras.

Recent five-star reviews

GoodGood

Getting used to itWhen our wifi is good, works great

CactusExcellent

About the developer

Arlo Technologies Inc. has published on the App Store since Sep 4, 2019: 2 app(s), 0 of them no longer in the store.

• Arlo Safe: Family Safety4.8★

Alternatives to Arlo Secure: Home Security

• Alfred Camera: Home Security4.8★

Also similar: SimpliSafe Home Security App (4.8★), Ring - Always Home (4.7★), ZoomOn Home Security Camera (4.2★), Home Security Camera - Visory (4.6★), Kangaroo: Simple Home Security (4.6★)

Questions people ask

How much does Arlo Secure: Home Security cost?

Download: Free. Subscriptions start at $9.99 per month.

How do I cancel Arlo Secure: Home Security?

On your iPhone open Settings, tap your name, tap Subscriptions, select Arlo Secure: Home Security and tap Cancel Subscription. You keep access until the end of the paid period.

Does Arlo Secure: Home Security have a free trial?

No plan lists a free trial in the US App Store.

Is the Arlo Secure app free to use?

The app itself is free to download and use for basic control. However, advanced features like 24/7 live security experts, Emergency Response, object detection, and video history require a paid Arlo Secure plan after a trial period.

Arlo Secure: Home Security in one paragraph

Arlo Secure: Home Security by Arlo Technologies Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $9.99 per month across 8 plan(s). App Store rating 4.2 from 392,603 ratings. 1102 of 12,322 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (9%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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