The Official Wyze App subscription: cost, reviews, how to cancel

• App Store rating4.6★ from 460,758 ratings
• Cheapest subscription$2.99 per month
• Reviews mentioning billing, last 12 months252 of 1,968 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews252 of 1,968 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%)
• Free trial converts to a paid plan1 month free trial, then $2.99 per month

What The Official Wyze App costs

Download: Free. Subscriptions start at $2.99 per month.

• Cam Plus Monthly (1 device)1 month free trial, then renews every month$2.99
• Cam Protect Monthly 1 Device14 days free trial, then renews every month$3.99
• Cam Plus Monthly (2 devices)1 month free trial, then renews every month$5.99
• Cam Plus Monthly (3 devices)1 month free trial, then renews every month$8.99
• Cam Plus Monthly (4 devices)1 month free trial, then renews every month$11.99
• Cam Plus Monthly Unlimited1 month free trial, then renews every month$12.99
• Cam Plus Monthly (5 devices)1 month free trial, then renews every month€17.99
• Cam Plus Annual (1 device)1 month free trial, then renews every year$29.99

How to cancel The Official Wyze App

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select The Official Wyze App (listed under a plan name such as Cam Plus Monthly (1 device)).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes and freezes after updates; Firmware issues causing cameras to go offline; Inconsistent video recording and playback; Subscription codes not working as expected; Inability to delete or transfer camera accounts.

Recent one-star reviews

Completely unreliableWyze is completely unreliable. Many times, the door bell camera fails to connect. Or it flashes yellow. Honestly, it was fine when I first bought it and over the years, they’ve gone down the drain. I suspect they purposely sabotage the app to force you into their over-priced cloud subscription. B…

HorribleI use to recommend WYZE to people. But now I regret it! It’s been over 7 months where the app just freezes when you try to rewind to watch footage. You’ll have to close the app and reopen it about 5-10 times in order for it to stop freezing. Not sure what’s going on. It’s like this for ALL of them

GarbageHorrible horrible horrible. Completely and totally unreliable. Absolute garbage. 100% designed to force you into monthly subscriptions. Cameras constantly having connectivity problems (& don’t even try blaming network quality for this. 27 years in the business, I probably know more about networki…

Recent five-star reviews

Works 🙏🏼👍🏼Have the Wyze plug , just make sure when it’s connecting to put it super close!

Secure CameraI feel much safer with Wyze .

There GreatI Love Wyze the always there to teach me how to navigate and work the cameras to get the best results and gives me a since of protection Thank You Wyze

About the developer

Wyze Labs has published on the App Store since Oct 14, 2017: 2 app(s), 0 of them no longer in the store.

• Wyze Car1.7★

Alternatives to The Official Wyze App

• ecobee by Generac4.8★
• Alfred Camera: Home Security4.8★
• Led Light Controller Home App4.1★
• Led Light Controller LedRemote3.9★

Also similar: Whirlpool (4.7★), Home Connect (America) (4.5★)

Questions people ask

How much does The Official Wyze App cost?

Download: Free. Subscriptions start at $2.99 per month.

How do I cancel The Official Wyze App?

On your iPhone open Settings, tap your name, tap Subscriptions, select The Official Wyze App and tap Cancel Subscription. You keep access until the end of the paid period.

Does The Official Wyze App have a free trial?

Yes: Cam Plus Monthly (1 device) offers a 1 month free trial, then $2.99 per month.

Is the Wyze app free to use?

The Wyze app itself is free to download and use for controlling your devices. However, it offers in-app purchases for optional services like the Cam Plus subscription for enhanced camera features and the Wyze Home Monitoring subscription for professional security monitoring.

The Official Wyze App in one paragraph

The Official Wyze App by Wyze Labs is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $2.99 per month across 8 plan(s). App Store rating 4.6 from 460,758 ratings. 252 of 1,968 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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