The Official Wyze App subscription: cost, reviews, how to cancel

• App Store rating4.6★ from 447,019 ratings
• Cheapest subscription$2.99 per month
• Reviews mentioning billing, last 12 months243 of 1,875 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews243 of 1,875 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%)
• Free trial converts to a paid plan1 month free trial, then $2.99 per month

What The Official Wyze App costs

Download: Free. Subscriptions start at $2.99 per month.

• Cam Plus Monthly (1 device)1 month free trial, then renews every month$2.99
• Cam Protect Monthly 1 Device14 days free trial, then renews every month$3.99
• Cam Plus Monthly (2 devices)1 month free trial, then renews every month$5.99
• Cam Plus Monthly (3 devices)1 month free trial, then renews every month$8.99
• Cam Plus Monthly (4 devices)1 month free trial, then renews every month$11.99
• Cam Plus Monthly Unlimited1 month free trial, then renews every month$12.99
• Cam Plus Monthly (5 devices)1 month free trial, then renews every month€17.99
• Cam Plus Annual (1 device)1 month free trial, then renews every year$29.99

How to cancel The Official Wyze App

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select The Official Wyze App (listed under a plan name such as Cam Plus Monthly (1 device)).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes and freezes after updates; Firmware issues causing cameras to go offline; Inconsistent video recording and playback; Subscription codes not working as expected; Inability to delete or transfer camera accounts.

Recent one-star reviews

Awful App, Always Freezes, Never ConnectsAwful connectivity. Bought the floodlight camera and it rarely ever connects, the app freezes, and doesn’t respond to my inputs. It’s offline 50% of the time, and the other 50% it’s just frozen. My router is THREE FEET away and has the highest speeds you can buy yet this camera is constantly a probl…

WyzeWyze sucks you couldn’t wait to screw their customers with a subscription service to a subpar equipment.

Live view buggingThe live camera view keeps bugging: it very often displays a still image of a past playback moment. Uninstalling and reinstalling changes nothing. It’s not just my installation, my spouse phone does the same. I never had this problem with the Google version of the app.

Recent five-star reviews

The best camera you can buyI have in the usa and overseas they work perfect

Great appThe best

Value of moneyNo complaints at all best camera

About the developer

Wyze Labs has published on the App Store since Oct 14, 2017: 2 app(s), 0 of them no longer in the store.

• Wyze Car1.7★

Alternatives to The Official Wyze App

• Roku Smart Home4.7★
• Alfred Camera: Home Security4.8★
• SmartLife: Smart Living4.7★

Also similar: Google Home (4.6★), Ring - Always Home (4.7★), Xiaomi Home (3.6★)

Questions people ask

How much does The Official Wyze App cost?

Download: Free. Subscriptions start at $2.99 per month.

How do I cancel The Official Wyze App?

On your iPhone open Settings, tap your name, tap Subscriptions, select The Official Wyze App and tap Cancel Subscription. You keep access until the end of the paid period.

Does The Official Wyze App have a free trial?

Yes: Cam Plus Monthly (1 device) offers a 1 month free trial, then $2.99 per month.

Is the Wyze app free to use?

The Wyze app itself is free to download and use for controlling your devices. However, it offers in-app purchases for optional services like the Cam Plus subscription for enhanced camera features and the Wyze Home Monitoring subscription for professional security monitoring.

The Official Wyze App in one paragraph

The Official Wyze App by Wyze Labs is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $2.99 per month across 8 plan(s). App Store rating 4.6 from 447,019 ratings. 243 of 1,875 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

Explore more