Candle: Couples & Relationship subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 11,637 ratings
• Cheapest subscription$3.99 per week
• Reviews mentioning billing, last 12 months56 of 322 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews56 of 322 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (17%)
• Free trial converts to a paid plan3 days free trial, then $12.99 per month

What Candle: Couples & Relationship costs

Download: Free. Subscriptions start at $3.99 per week.

• Pro WeeklyRenews every week, no trial$3.99
• Pro WeeklyRenews every week, no trial$4.99
• Premium WeeklyRenews every week, no trial$4.99
• Pro WeeklyRenews every week, no trial$5.99
• Premium WeeklyRenews every week, no trial$5.99
• Premium MonthlyRenews every month, no trial$9.99
• Premium MonthlyRenews every month, no trial$12.99
• Premium Monthly3 days free trial, then renews every month$12.99

How to cancel Candle: Couples & Relationship

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Candle: Couples & Relationship (listed under a plan name such as Pro Weekly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Recent one-star reviews

Fraud app with zero customer supportI cancelled my subscription during free trial but still got charged. Now the customer service accessible through email is conveniently ignoring.

Thumb kiss not workingEven after emailing thrice the problem/bug is not fixed on my account.

Cancelation Is HorribleI canceled my account and deleted it. For some odd reason Candle still charged me $39.99. Canceling is also a length process that needs to be changed. Customer service is slow as well. I enjoyed the app for the most part, other then the camera sometimes not working. But 1 star because of the cancela…

Recent five-star reviews

Very nice appIts a great app for couples you can do cute little things with your partner like can send cute snaps and activities together i loved it

10000/10 have and would recommend itWe are a LD couple and this app has helped us connect on a much deeper level and it has so many questions that wouldn’t think to ask but have opened the door for us to discuss a wide variety of topics and helped us understand the way each other think. It also has some fun games and little notes that…

peakkits lowkeyy gooodd not gonnaa lie but the paywall is quite annoying i kust admit, besides that tho great couples app i wld HIGHLY recommend👌

About the developer

Encore AI Labs, Inc. has published on the App Store since Mar 19, 2025: 1 app(s), 0 of them no longer in the store.

Alternatives to Candle: Couples & Relationship

• Cozy Couples: Relationship App4.8★
• Couple Joy - Relationship App4.9★
• Sincerely: Vent & Confess4.7★

Also similar: Tethered: Long Distance Games (4.5★), Lovora: Couple Games & Widgets (4.5★), Loverzz: Couples App & Widgets (4.6★)

Questions people ask

How much does Candle: Couples & Relationship cost?

Download: Free. Subscriptions start at $3.99 per week.

How do I cancel Candle: Couples & Relationship?

On your iPhone open Settings, tap your name, tap Subscriptions, select Candle: Couples & Relationship and tap Cancel Subscription. You keep access until the end of the paid period.

Does Candle: Couples & Relationship have a free trial?

Yes: Premium Monthly offers a 3 days free trial, then $12.99 per month.

Is Candle free to use?

The app is free to download and use with in-app purchases available. This allows couples to access core features for free while offering additional content or functionalities through purchases.

Candle: Couples & Relationship in one paragraph

Candle: Couples & Relationship by Encore AI Labs, Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $3.99 per week across 8 plan(s). App Store rating 4.8 from 11,637 ratings. 56 of 322 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (17%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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