Carousell: Snap-Sell, Chat-Buy subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 10,523 ratings
• Cheapest subscription$6.99 per month
• Reviews mentioning billing, last 12 months5 of 42 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews5 of 42 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)

What Carousell: Snap-Sell, Chat-Buy costs

Download: Free. Subscriptions start at $6.99 per month.

• Starter CarouBizRenews every month, no trial$6.99
• Growing CarouBizRenews every month, no trial$21.49

How to cancel Carousell: Snap-Sell, Chat-Buy

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Carousell: Snap-Sell, Chat-Buy (listed under a plan name such as Starter CarouBiz).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Listings cannot be edited or deleted; Notification issues and repeated messages; Crashes and app stability problems; Account verification and login difficulties; Inconsistent language and localization.

Recent one-star reviews

Waste of timeAccount blocked for no obvious reasons. No email or notifications whatsoever. Legitimate seller, took the time to take the photos and set up the listings.

HopelessThis is the only app on my brand new iPhone air that runs like I'm using a 10 year old phone. Laggy and completely unusable. Gave feedback but no improvement. They'd rather introduce stupid features like live shows to compete with other apps rather than to prioritize app performance. Junk.

PoorPoor app

Recent five-star reviews

Great app for Buying and SellingI’ve had a 100% success rate with Carousell. Safe and easy to transact. Love Carousell!!!!

5 starGreat app!!!

ALL FAKEMany fake items

About the developer

Carousell Pte. Ltd. has published on the App Store since Jun 26, 2013: 1 app(s), 0 of them no longer in the store.

Alternatives to Carousell: Snap-Sell, Chat-Buy

Also similar: HKTVmall – 網上購物 (4.5★), FairPrice Group (3.7★), VarageSale: Buy & Sell (4.6★), Price.com.hk 香港格價網 (4.3★), Lazada | All Shipping On Us (4.7★), Buy Sell Now - Sell it, Letgo (4.5★)

Questions people ask

How much does Carousell: Snap-Sell, Chat-Buy cost?

Download: Free. Subscriptions start at $6.99 per month.

How do I cancel Carousell: Snap-Sell, Chat-Buy?

On your iPhone open Settings, tap your name, tap Subscriptions, select Carousell: Snap-Sell, Chat-Buy and tap Cancel Subscription. You keep access until the end of the paid period.

Does Carousell: Snap-Sell, Chat-Buy have a free trial?

No plan lists a free trial in the US App Store.

Is it safe to buy and sell on this platform?

The app emphasizes safe and simple transactions. You can chat with sellers, compare prices and ratings, and utilize features like escrow-protected Buyer Protection for secure checkout. Trusted sellers and Certified listings are also available for added confidence.

What are the costs associated with using the app?

The app is free to use for basic buying and selling. However, there are options to upgrade for enhanced seller tools, such as CarouBiz, to run a business on the platform, which would incur costs.

Carousell: Snap-Sell, Chat-Buy in one paragraph

Carousell: Snap-Sell, Chat-Buy by Carousell Pte. Ltd. is a Shopping app for iPhone. Download: Free. Subscriptions start at $6.99 per month across 2 plan(s). App Store rating 4.7 from 10,523 ratings. 5 of 42 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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