Citizen: Safety & Live Video subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 523,101 ratings
• Cheapest subscription$4.99 per month
• Reviews mentioning billing, last 12 months167 of 688 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews167 of 688 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (24%)
• Free trial converts to a paid plan7 days free trial, then $11.99 per month

What Citizen: Safety & Live Video costs

Download: Free. Subscriptions start at $4.99 per month.

• PlusRenews every month, no trial$4.99
• Citizen PremiumRenews every month, no trial$5.99
• Protect Personal MonthlyRenews every month, no trial$5.99
• Citizen PlusRenews every month, no trial$5.99
• Citizen PlusRenews every month, no trial$7.99
• Citizen Premium7 days free trial, then renews every month$11.99
• Citizen Premium7 days free trial, then renews every month$14.99
• Protect Personal MonthlyRenews every month, no trial$19.99

How to cancel Citizen: Safety & Live Video

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Citizen: Safety & Live Video (listed under a plan name such as Plus).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes and bugs after recent updates; Issues with accepting user phone numbers; Inconsistent and unreliable incident mapping.

Recent one-star reviews

Paying a premium to see sex offenders is outrageousIt’s ridiculous that there’s an up charge to see the sex offenders around my area. That should be free public knowledge to our communities and not something extra we have to pay for. Go f yourself

irresponsible & tone deafa "safety app" that incentivizes people to live record crimes and tragedies is deeply tone deaf, unsafe, and irresponsible. if the citizen product team truly believes that taking video would make the world safer, it is your responsibility to 1) also include safety information and best practices arou…

NOT freeCan’t use app without paying!

Recent five-star reviews

JoeyExcelente aplicación muy precisa, y la información al momento recomendable

PerfectoLo mejor de lo mejor

An obvious downloadA go to app for safety

About the developer

sp0n, Inc. has published on the App Store since Mar 9, 2017: 1 app(s), 0 of them no longer in the store.

Alternatives to Citizen: Safety & Live Video

• Police Scanner: Crime Radar4.6★
• Police Scanner Radio & Fire4.6★
• CrimeRadar Dispatch Audio4.9★
• 5-0 Radio Pro Police Scanner4.6★
• Police Scanner: Fire Radio4.7★

Also similar: Neighbors by Ring (4.8★)

Questions people ask

How much does Citizen: Safety & Live Video cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel Citizen: Safety & Live Video?

On your iPhone open Settings, tap your name, tap Subscriptions, select Citizen: Safety & Live Video and tap Cancel Subscription. You keep access until the end of the paid period.

Does Citizen: Safety & Live Video have a free trial?

Yes: Citizen Premium offers a 7 days free trial, then $11.99 per month.

Is Citizen free to use?

The core features of Citizen, including real-time safety alerts and live incident videos, are available for free. There is an optional premium subscription called Citizen Premium that offers enhanced features such as police and fire scanner audio, detailed incident archives, and customizable alert zones.

How can Citizen help me stay safe?

Citizen helps you stay safe by providing immediate notifications about potential dangers like crimes, fires, or natural disasters before official responses may occur. By understanding what's happening around you through live video and crime trends, you can make informed decisions to protect yourself and your loved ones.

Citizen: Safety & Live Video in one paragraph

Citizen: Safety & Live Video by sp0n, Inc. is a News app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 8 plan(s). App Store rating 4.7 from 523,101 ratings. 167 of 688 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (24%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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