Citizen: Safety & Live Video subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 516,004 ratings
• Cheapest subscription$4.99 per month
• Reviews mentioning billing, last 12 months142 of 675 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews142 of 675 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%)
• Free trial converts to a paid plan7 days free trial, then $11.99 per month

What Citizen: Safety & Live Video costs

Download: Free. Subscriptions start at $4.99 per month.

• PlusRenews every month, no trial$4.99
• Citizen PlusRenews every month, no trial$5.99
• Citizen PremiumRenews every month, no trial$5.99
• Protect Personal MonthlyRenews every month, no trial$5.99
• Citizen Premium7 days free trial, then renews every month$11.99
• Citizen Premium7 days free trial, then renews every month$14.99
• Protect Personal MonthlyRenews every month, no trial$19.99
• Protect Personal Monthly1 month free trial, then renews every month$19.99

How to cancel Citizen: Safety & Live Video

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Citizen: Safety & Live Video (listed under a plan name such as Plus).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes and bugs after recent updates; Issues with accepting user phone numbers; Inconsistent and unreliable incident mapping.

Recent one-star reviews

Can't be trustedI get REPEATED reports of a person with a gun in my neighborhood. It's a quiet family neighborhood. Nobody is walking around with a gun. Let alone multiple times a week. Always in the same spot.

App doesn’t actually about safetyGood luck trying to see anything unless you’re ready to pay

HORRIBLE UPDATESWhat is with the ANNOYING Confirmed Capture and all these numbers?? Who cares about that??!! Also get rid of the Morning Briefing. The alerts that pop up don’t even have much info to them. I would never pay for this app or at least not the ridiculous price they ask for it. Megan’s Law is a FREE sear…

Recent five-star reviews

NoticeI notice the app no longer has the Live Helicopter live view. I wonder why. Is it maybe because cops do more that they shouldn’t be doing? Lawsuits are always open here in USA!!!!!!!! USA!!!!USA!!!!

Very goodI am citizen cafe

The Bronx is burning we have to help us stop.We have to be careful with the E bikes get them at the house. They’re bomb ready to explode.

About the developer

sp0n, Inc. has published on the App Store since Feb 24, 2016: 1 app(s), 0 of them no longer in the store.

Alternatives to Citizen: Safety & Live Video

• NewsBreak: Local News & Alerts4.8★
• Police Scanner Radio & Fire4.6★
• Police Scanner: Crime Radar4.6★
• Police Scanner: Fire Radio4.7★
• CNN: Live & Breaking News4.8★

Also similar: FOX News: US & World Headlines (4.5★)

Questions people ask

How much does Citizen: Safety & Live Video cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel Citizen: Safety & Live Video?

On your iPhone open Settings, tap your name, tap Subscriptions, select Citizen: Safety & Live Video and tap Cancel Subscription. You keep access until the end of the paid period.

Does Citizen: Safety & Live Video have a free trial?

Yes: Citizen Premium offers a 7 days free trial, then $11.99 per month.

Is Citizen free to use?

The core features of Citizen, including real-time safety alerts and live incident videos, are available for free. There is an optional premium subscription called Citizen Premium that offers enhanced features such as police and fire scanner audio, detailed incident archives, and customizable alert zones.

How can Citizen help me stay safe?

Citizen helps you stay safe by providing immediate notifications about potential dangers like crimes, fires, or natural disasters before official responses may occur. By understanding what's happening around you through live video and crime trends, you can make informed decisions to protect yourself and your loved ones.

Citizen: Safety & Live Video in one paragraph

Citizen: Safety & Live Video by sp0n, Inc. is a News app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 8 plan(s). App Store rating 4.7 from 516,004 ratings. 142 of 675 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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