ecobee subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 200,946 ratings
• Cheapest subscription$4.99 per month
• Reviews mentioning billing, last 12 months18 of 721 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Free trial converts to a paid plan14 days free trial, then $4.99 per month

What ecobee costs

Download: Free. Subscriptions start at $4.99 per month.

• Smart Security Standard14 days free trial, then renews every month$4.99
• Smart Security Standard2 months free trial, then renews every month$4.99
• Smart Security Standard1 month free trial, then renews every month$4.99
• Smart Security StandardRenews every month, no trial$4.99
• Smart Security Complete14 days free trial, then renews every month$9.99
• Smart Security Complete2 months free trial, then renews every month$9.99
• Smart Security Complete1 month free trial, then renews every month$9.99
• Smart Security CompleteRenews every month, no trial$9.99

How to cancel ecobee

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select ecobee (listed under a plan name such as Smart Security Standard).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Temperature settings not saving; Sensor detection issues; Frequent app crashes; Broken widget functionality; Account management problems.

Recent one-star reviews

Nag screens on a product you ownEcobee has added nag screens to verify your email. Pops up every time you open the app. I don’t want to be bagged to verify my email each time I open the app.

Worst apps everThis is one of the worst apps ever! I have an account with my old phone snd when I get a new phone number I can’t login because to verify they have to send it to my old number which I don’t have anymore snd no other option! Horrible do not buy Ecobee

Bad Update 👎🏼The newest update ruined the app for me. It made it super annoying to even open because it now harasses me to verify my email every single time. NO! I refuse to verify it. Leave me alone and just let me access my thermostat! The app was already going downhill. This just made it so much worse. I’m se…

Recent five-star reviews

Ecobee app updates Aug 2026I have installed 14 Ecobee thermostat models for friends and family since launch in 2014. In my view Ecobee thermostats still have the best Pro features for home heating and AC operation, and have proved reliable. About 2 years ago a nicely featured "Reports" section appeared on iOS and iPadOS. Sad…

AwesomeEs un sistema muy bueno, me ayuda a tener más control de las temperaturas y a economizar energía. Fácil de instalar. Excelente sistema

Maintenance EngineerHighly recommended on this app, easy used

About the developer

ecobee Ltd. has published on the App Store since Nov 17, 2009: 3 app(s), 0 of them no longer in the store.

• ecobee Smart Thermostat2.8★
• ecobee SmartBuildings2.1★

Alternatives to ecobee

• Alfred Camera: Home Security4.8★
• Arlo Secure: Home Security4.2★

Also similar: Home Security Camera - Visory (4.6★), Security Camera: Watchful Cam (4.5★), Annie Baby Monitor: Nanny Cam (4.4★), Camy — Live Video Monitoring (4.6★)

Questions people ask

How much does ecobee cost?

Download: Free. Subscriptions start at $4.99 per month.

How do I cancel ecobee?

On your iPhone open Settings, tap your name, tap Subscriptions, select ecobee and tap Cancel Subscription. You keep access until the end of the paid period.

Does ecobee have a free trial?

Yes: Smart Security Standard offers a 14 days free trial, then $4.99 per month.

Is the ecobee app free to use?

The ecobee app itself is free to download and use. However, it is designed to work with ecobee smart home devices, which are purchased separately. The app may also offer in-app purchases for additional features or services, and may display advertisements.

ecobee in one paragraph

ecobee by ecobee Ltd. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $4.99 per month across 8 plan(s). App Store rating 4.8 from 200,946 ratings. 18 of 721 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (2%). The developer has 3 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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