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Encrypted Email - Proton Mail subscription: cost, reviews, how to cancel

Proton AG, Productivity

Free on the App Store

Encrypted Email - Proton Mail by Proton AG. 4 subscription plans from $5.99 per month. 7% of 812 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.8★ from 49,439 ratings
  • Cheapest subscription$5.99 per month
  • Reviews mentioning billing, last 12 months57 of 812 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

All signals behind this verdict
Reviews in the last 12 months812
Reviews mentioning billing57 (7.0%)
One- or two-star share, last 90 days37% of 182
App Store rating4.8 (49,439 ratings)
Developer's apps10, 0 removed from the store
Age3,872 days
Days since last update0
Subscription plans4
Subscription price changes, last 12 months10
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Encrypted Email - Proton Mail costs

Download: Free. Subscriptions start at $5.99 per month.

  • Mail Plus 1 monthRenews every month, no trial$5.99
  • Unlimited 1 monthRenews every month, no trial$14.99
  • Mail Plus 12 monthsRenews every year, no trial$47.90
  • Unlimited 1 yearRenews every year, no trial$119.00

Price changes

  • Jul 4, 2025: Mail Plus 1 month went from $4.99 to $5.99 per month
  • Jul 4, 2025: Unlimited 1 month went from $12.99 to $14.99 per month

How to cancel Encrypted Email - Proton Mail

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Encrypted Email - Proton Mail (listed under a plan name such as Mail Plus 1 month).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★86% (42,805)
  • 4★7% (3,833)
  • 3★2% (1,049)
  • 2★0% (492)
  • 1★2% (1,201)

Recent updates

  • 7.11.8Oct 22, 2026
  • 7.11.7Oct 5, 2026
  • 7.11.6Sep 28, 2026
  • 7.11.5Aug 28, 2026
  • 7.11.4Aug 24, 2026

Praised

  • Smooth performance
  • Excellent security and privacy
  • Clean and intuitive interface
  • Expanding ecosystem of Proton services

Complained about

  • Occasional crashes and bugs
  • Slow email loading times
  • Lacking advanced email management features
  • Expensive paid plans

Reported bugs

Login issues and lost email data; Unreliable push notifications; Inconsistent user experience between app and web.

Recent one-star reviews

Inactive Accounts PolicyThe inactive accounts policy is too aggressive and stupid.

RedRiverShore, Oct 18, 2026

Don’t workApp don’t work

M1dd13F1ng3r, Oct 15, 2026

Slow, clunkyWhen I delete a message, it’s still there. We are seriously going backwards in technology.

M, Oct 13, 2026

Recent five-star reviews

É ótimoExcelente app, interface intuitiva, amigável e acessível. Minha única observação é o “dominio” se .me que aqui no Brasil causa alguns problemas, pois alguns provedores consideram que pode ser spam e bloqueiam o recebimento de mensagens de remetentes Próton. Será ótimo pode contar com um email com do…

Myoti, Oct 12, 2026

The bestI love you.

Felipe, Oct 7, 2026

👀Sus

UnseriousReviewer, Oct 18, 2026

About the developer

Proton AG has published on the App Store since Mar 17, 2016: 10 app(s), 0 of them no longer in the store.

  • Proton VPN: Fast & Secure4.6★
  • SimpleLogin - Email alias4.9★
  • Proton Drive: Cloud Storage4.1★
  • Proton Calendar: Secure Events4.1★
  • Proton Pass - Password Manager4.8★

Alternatives to Encrypted Email - Proton Mail

Also similar: Tuta Mail: Secure Email (4.7★), Canary Mail – AI Email (4.5★), Bitwarden Password Manager (4.8★), Zoho Mail - Email and Calendar (4.6★)

Questions people ask

How much does Encrypted Email - Proton Mail cost?

Download: Free. Subscriptions start at $5.99 per month.

How do I cancel Encrypted Email - Proton Mail?

On your iPhone open Settings, tap your name, tap Subscriptions, select Encrypted Email - Proton Mail and tap Cancel Subscription. You keep access until the end of the paid period.

Does Encrypted Email - Proton Mail have a free trial?

No plan lists a free trial in the US App Store.

Is Proton Mail free to use?

Yes, Proton Mail offers a free plan that allows everyone to experience private email. For users who need more storage, custom email addresses, or additional features, paid plans are available to support the service and its mission.

Encrypted Email - Proton Mail in one paragraph

Encrypted Email - Proton Mail by Proton AG is a Productivity app for iPhone. Download: Free. Subscriptions start at $5.99 per month across 4 plan(s). App Store rating 4.8 from 49,439 ratings. 57 of 812 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (7%). The developer has 10 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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