mail.com - email & cloud subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 104,393 ratings
• Cheapest subscription$0.99 per month
• Reviews mentioning billing, last 12 months27 of 797 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

What mail.com - email & cloud costs

Download: Free. Subscriptions start at $0.99 per month.

• 25 GBRenews every month, no trial$0.99
• adfree AppRenews every month, no trial$1.99
• 150 GBRenews every month, no trial$2.99
• 250 GBRenews every month, no trial$3.99
• mail.com PremiumRenews every month, no trial$3.99
• 250 GBRenews every month, no trial£3.99
• mail.com PremiumRenews every year, no trial$29.99

How to cancel mail.com - email & cloud

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select mail.com - email & cloud (listed under a plan name such as 25 GB).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Emails not loading properly; Inability to delete or move emails; Sync issues between app and web version; Frequent app crashes or freezes.

Recent one-star reviews

It’s slowSlow at loading emails, slow at searching emails.

You askedNo one answers the help emails poor customer interaction I’m actually going to start using an old email that is more dependable to open and update my information and passwords I guess mail.com expects me to pay a fee for good customer support. Not going to happen keep your upgrade and do better

New versionVery clunky. Poor visibility on iPhone. Hidden icons, lost icons? Need to download app great. Can't find stuff.

Recent five-star reviews

Awesome for 25 yearsHave been using for 25 years as my primary email for my professional communications. Awesome.

Good appFound it very useful for my needs.

Mark thorntonGreat

About the developer

1&1 Mail & Media Inc. has published on the App Store since Sep 15, 2011: 1 app(s), 0 of them no longer in the store.

Alternatives to mail.com - email & cloud

• Spark Mail: AI Email Assistant4.6★
• Gmail - Email by Google4.7★
• Microsoft Outlook4.8★
• Yahoo Mail: Your Email & Inbox4.7★

Also similar: myMail box: email client app (4.4★), Mail: Email, Cloud, Calendar (4.7★)

Questions people ask

How much does mail.com - email & cloud cost?

Download: Free. Subscriptions start at $0.99 per month.

How do I cancel mail.com - email & cloud?

On your iPhone open Settings, tap your name, tap Subscriptions, select mail.com - email & cloud and tap Cancel Subscription. You keep access until the end of the paid period.

Does mail.com - email & cloud have a free trial?

No plan lists a free trial in the US App Store.

Is the mail.com app free to use?

The app itself is free to download and use, offering core email and cloud storage functionalities. However, like many apps, it may offer optional in-app purchases for additional features or storage upgrades.

mail.com - email & cloud in one paragraph

mail.com - email & cloud by 1&1 Mail & Media Inc. is a Productivity app for iPhone. Download: Free. Subscriptions start at $0.99 per month across 7 plan(s). App Store rating 4.7 from 104,393 ratings. 27 of 797 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (3%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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