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mail.com - email & cloud subscription: cost, reviews, how to cancel

1&1 Mail & Media Inc., Productivity

Free on the App Store

mail.com - email & cloud by 1&1 Mail & Media Inc. 7 subscription plans from $0.99 per month. 3% of 790 recent reviews mention billing.

  • App Store rating4.7★ from 105,030 ratings
  • Cheapest subscription$0.99 per month
  • Reviews mentioning billing, last 12 months26 of 790 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

All signals behind this verdict
Reviews in the last 12 months790
Reviews mentioning billing26 (3.3%)
One- or two-star share, last 90 days31% of 182
App Store rating4.7 (105,030 ratings)
Developer's apps1, 0 removed from the store
Age5,526 days
Days since last update3
Subscription plans11
Subscription price changes, last 12 months18
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What mail.com - email & cloud costs

Download: Free. Subscriptions start at $0.99 per month.

  • 25 GBRenews every month, no trial$0.99
  • adfree AppRenews every month, no trial$1.99
  • 150 GBRenews every month, no trial$2.99
  • 250 GBRenews every month, no trial$3.99
  • mail.com PremiumRenews every month, no trial$3.99
  • 250 GBRenews every month, no trial£3.99
  • mail.com PremiumRenews every year, no trial$29.99

How to cancel mail.com - email & cloud

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select mail.com - email & cloud (listed under a plan name such as 25 GB).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★83% (88,144)
  • 4★9% (9,927)
  • 3★3% (3,229)
  • 2★1% (1,081)
  • 1★2% (2,611)

Recent updates

  • 10.19Oct 19, 2026
  • 10.18Oct 5, 2026
  • 10.17Sep 21, 2026
  • 10.16.1Sep 9, 2026
  • 10.16Sep 7, 2026

Praised

  • Easy to use
  • Simple and clean interface
  • Secure email service
  • Variety of domain options
  • Quick email delivery
  • Reliable performance

Complained about

  • Occasional login issues
  • Delayed email notifications
  • Need for more advanced features
  • Slow performance on older devices
  • Lacking robust search functionality
  • Aggressive advertising in free version

Reported bugs

Emails not loading properly; Inability to delete or move emails; Sync issues between app and web version; Frequent app crashes or freezes.

Recent one-star reviews

AppThe worse app ever

Iulian, Oct 19, 2026

Suckkkssss can’t even make an emailWon’t even make an email, tried 3 different phones, their I am human test completely sucks

Cant, Oct 19, 2026

captcha doesnt worktried do the captcha multiple times “slide the piggy onto the bank” and it didnt work. it said “i am human” but when inpressed continue it said it couldnt verify. tried online too.

Ellie9791, Oct 16, 2026

Recent five-star reviews

Relentlessly Lthank You ; all efforts to protect me the real person from identity theft is much appreciated… i am glad that my access to my email has been restored as of Wednesday the 21st of October, 2026… i trust that measures are being taken to protect my accounts from this point forward, kind regards, Relentl…

Relentlessly, Oct 21, 2026

So easyI love mail.com email and Cloud. It is so easy for me to use. I’m not very computer savvy being able to use the mail.com app on my phone has really simplified my ability to use email. It is so much easier than using both Gmail or Microsoft email because it doesn’t require me to open up a web browser…

jofit2019, Oct 20, 2026

Mail.conHad this email for many years and has worked flawlessly

fatBoiMargus, Oct 19, 2026

About the developer

1&1 Mail & Media Inc. has published on the App Store since Sep 6, 2011: 1 app(s), 0 of them no longer in the store.

Alternatives to mail.com - email & cloud

Also similar: myMail box: email client app (4.4★), Canary Mail – AI Email (4.5★), Spike: AI Email & Team Chat (4.5★)

Questions people ask

How much does mail.com - email & cloud cost?

Download: Free. Subscriptions start at $0.99 per month.

How do I cancel mail.com - email & cloud?

On your iPhone open Settings, tap your name, tap Subscriptions, select mail.com - email & cloud and tap Cancel Subscription. You keep access until the end of the paid period.

Does mail.com - email & cloud have a free trial?

No plan lists a free trial in the US App Store.

Is the mail.com app free to use?

The app itself is free to download and use, offering core email and cloud storage functionalities. However, like many apps, it may offer optional in-app purchases for additional features or storage upgrades.

mail.com - email & cloud in one paragraph

mail.com - email & cloud by 1&1 Mail & Media Inc. is a Productivity app for iPhone. Download: Free. Subscriptions start at $0.99 per month across 7 plan(s). App Store rating 4.7 from 105,030 ratings. 26 of 790 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (3%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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