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GMX - Mail & Cloud subscription: cost, reviews, how to cancel

1&1 Mail & Media GmbH, Productivity

Free on the App Store

GMX - Mail & Cloud by 1&1 Mail & Media GmbH. 8 subscription plans from $0.99 per month. 1% of 507 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 17,223 ratings
  • Cheapest subscription$0.99 per month
  • Reviews mentioning billing, last 12 months4 of 507 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

All signals behind this verdict
Reviews in the last 12 months507
Reviews mentioning billing4 (0.8%)
One- or two-star share, last 90 days45% of 298
App Store rating4.7 (17,223 ratings)
Developer's apps3, 1 removed from the store
Age5,684 days
Days since last update3
Subscription plans19
Subscription price changes, last 12 months11
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What GMX - Mail & Cloud costs

Download: Free. Subscriptions start at $0.99 per month.

  • Cloud 30 GBRenews every month, no trial$0.99
  • TrackFreeRenews every month, no trial$1.49
  • adfree AppRenews every month, no trial$1.99
  • Cloud 100 GBRenews every month, no trial$1.99
  • Cloud 150 GBRenews every month, no trial$2.49
  • Cloud 250 GBRenews every month, no trial$3.49
  • GMX ProMailRenews every month, no trial$3.99
  • GMX ProMailRenews every month, no trial$4.49

How to cancel GMX - Mail & Cloud

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select GMX - Mail & Cloud (listed under a plan name such as Cloud 30 GB).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★81% (13,966)
  • 4★10% (1,863)
  • 3★3% (612)
  • 2★1% (187)
  • 1★3% (581)

Recent updates

  • 10.19Oct 19, 2026
  • 10.18Oct 5, 2026
  • 10.17Sep 21, 2026
  • 10.16.1Sep 9, 2026
  • 10.16Sep 7, 2026

Praised

  • Available always
  • Secure and reliable
  • Simple and easy to use
  • Comprehensive and feature-rich
  • Great alternative to big tech
  • Seamless experience across devices
  • Excellent email service

Complained about

  • Occasional login issues
  • Slow loading times
  • Crashes and bugs
  • Unwanted ads and spam
  • Confusing German language pages

Reported bugs

Frequent sign-outs; Inconsistent sync between devices; Inability to access certain folders.

Recent one-star reviews

Change language german to English on computerHave the app in English in my phone and works great but impossible to have it in English on my Mac book.

Bulpop, Feb 19, 2019

Quick and reliableI would love to give it 5 stars and I might do once. I have my GMX calendar ;”)

coachT, Mar 5, 2021

Lagged immerDie App funktioniert nie und synchronisiert auch nicht, ich bekomme manche emails erst Tage später und kann auch selten welche senden. Vieeeeel Luft nach oben

Sas, Mar 23, 2026

Recent five-star reviews

GMX reviewWorks for me getting mail out and about clear very happy.Robbie

Corrie, Oct 22, 2026

GreatGreat

MDR, Oct 21, 2026

Love this siteEasy to use and never off line! Lots of memory too!

SammyAskew, Oct 18, 2026

About the developer

1&1 Mail & Media GmbH has published on the App Store since May 10, 2010: 3 app(s), 1 of them no longer in the store.

  • WEB.DE - Mail, Cloud & News4.6★
  • WEB.DE Online-Speicher4.6★

Alternatives to GMX - Mail & Cloud

Also similar: Canary Mail – AI Email (4.5★), Tuta Mail: Secure Email (4.7★), freenet Mail (4.4★), myMail box: email client app (4.4★), HEY Email (4.6★)

Questions people ask

How much does GMX - Mail & Cloud cost?

Download: Free. Subscriptions start at $0.99 per month.

How do I cancel GMX - Mail & Cloud?

On your iPhone open Settings, tap your name, tap Subscriptions, select GMX - Mail & Cloud and tap Cancel Subscription. You keep access until the end of the paid period.

Does GMX - Mail & Cloud have a free trial?

No plan lists a free trial in the US App Store.

Is the GMX Mail & Cloud app free to use?

The app is free to download and use, offering core functionalities like email and cloud storage. However, it does have in-app purchases, suggesting that some advanced features or additional storage might be available for purchase.

GMX - Mail & Cloud in one paragraph

GMX - Mail & Cloud by 1&1 Mail & Media GmbH is a Productivity app for iPhone. Download: Free. Subscriptions start at $0.99 per month across 8 plan(s). App Store rating 4.7 from 17,223 ratings. 4 of 507 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (1%). The developer has 3 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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