GMX - Mail & Cloud subscription: cost, reviews, how to cancel

• App Store rating4.7★ from 17,050 ratings
• Cheapest subscription$0.99 per month
• Reviews mentioning billing, last 12 months1 of 215 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

No label applies: the numbers below sit inside the normal range for apps of this size.

What GMX - Mail & Cloud costs

Download: Free. Subscriptions start at $0.99 per month.

• Cloud 30 GBRenews every month, no trial$0.99
• TrackFreeRenews every month, no trial$1.49
• adfree AppRenews every month, no trial$1.99
• Cloud 100 GBRenews every month, no trial$1.99
• Cloud 150 GBRenews every month, no trial$2.49
• Cloud 250 GBRenews every month, no trial$3.49
• GMX ProMailRenews every month, no trial$3.99
• GMX ProMailRenews every month, no trial$4.49

How to cancel GMX - Mail & Cloud

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select GMX - Mail & Cloud (listed under a plan name such as Cloud 30 GB).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Frequent sign-outs; Inconsistent sync between devices; Inability to access certain folders.

Recent one-star reviews

Unable to access my mailWhen I’m opening the app, I’m getting below error message from past 2months. Please fix it asap. Service unavailable The server is unreachable due to a technical error. Please try it again later.

Constantly Signing outThe app after the recent updates..is signing out from the account “login failed..and mobile access has been reset “

Meh..The recent changes have made the app and the desktop almost impossible to access and use. Really disappointing

Recent five-star reviews

mrWonderful service i've been using your service for about 15 years also I have recommended it to lots of different people. I am now moving between 3 email companies. you for my general purpose service I now just started the count with proton mail which I'm using for my shopping and very secure sites…

Very secure and private!The app has all the features that gives the user a strong feeling of getting privacy and security neatly packaged into one. The Cloud feature is a great extra. Plan to shift very soon from Gmail, which eats into users’ privacy.

Excellent email and storage comboIt started off in Germany and the privacy standards there are very high. That’s what they follow. Your data is safe. Easy to use, and highly recommended.

About the developer

1&1 Mail & Media GmbH has published on the App Store since May 10, 2010: 3 app(s), 1 of them no longer in the store.

• WEB.DE - Mail, Cloud & News4.6★
• WEB.DE Online-Speicher4.6★

Alternatives to GMX - Mail & Cloud

• Spark Mail: AI Email Assistant4.6★
• Yahoo Mail: Your Email & Inbox4.7★
• mail.com - email & cloud4.7★
• Email - Edison Mail4.5★
• Gmail - Email by Google4.7★

Also similar: Mail: Email, Cloud, Calendar (4.7★)

Questions people ask

How much does GMX - Mail & Cloud cost?

Download: Free. Subscriptions start at $0.99 per month.

How do I cancel GMX - Mail & Cloud?

On your iPhone open Settings, tap your name, tap Subscriptions, select GMX - Mail & Cloud and tap Cancel Subscription. You keep access until the end of the paid period.

Does GMX - Mail & Cloud have a free trial?

No plan lists a free trial in the US App Store.

Is the GMX Mail & Cloud app free to use?

The app is free to download and use, offering core functionalities like email and cloud storage. However, it does have in-app purchases, suggesting that some advanced features or additional storage might be available for purchase.

GMX - Mail & Cloud in one paragraph

GMX - Mail & Cloud by 1&1 Mail & Media GmbH is a Productivity app for iPhone. Download: Free. Subscriptions start at $0.99 per month across 8 plan(s). App Store rating 4.7 from 17,050 ratings. 1 of 215 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (0%). The developer has 3 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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