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Jotform - Form, Sign & Survey subscription: cost, reviews, how to cancel

Jotform Inc, Business

Free on the App Store

Jotform - Form, Sign & Survey by Jotform Inc. 6 subscription plans from $39.99 per month. 4% of 166 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.9★ from 44,003 ratings
  • Cheapest subscription$39.99 per month
  • Reviews mentioning billing, last 12 months7 of 166 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 year free trial, then $409.99 per year
All signals behind this verdict
Reviews in the last 12 months166
Reviews mentioning billing7 (4.2%)
One- or two-star share, last 90 days16% of 38
App Store rating4.9 (44,003 ratings)
Developer's apps9, 0 removed from the store
Age2,641 days
Days since last update5
Subscription plans6
Subscription price changes, last 12 months12
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Jotform - Form, Sign & Survey costs

Download: Free. Subscriptions start at $39.99 per month.

  • Jotform Mobile Monthly BronzeRenews every month, no trial$39.99
  • Jotform Mobile Monthly SilverRenews every month, no trial$49.99
  • Jotform Mobile Monthly GoldRenews every month, no trial$129.99
  • Jotform Mobile Yearly Bronze1 year free trial, then renews every year$409.99
  • Jotform Mobile Yearly Silver1 year free trial, then renews every year$469.99
  • Jotform Mobile Yearly Gold1 year free trial, then renews every year$999.99

How to cancel Jotform - Form, Sign & Survey

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Jotform - Form, Sign & Survey (listed under a plan name such as Jotform Mobile Monthly Bronze).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★97% (42,686)
  • 4★1% (819)
  • 3★0% (204)
  • 2★0% (105)
  • 1★0% (189)

Recent updates

  • 3.3.18Sep 2, 2026
  • 3.3.14Aug 19, 2026
  • 3.3.13Aug 13, 2026
  • 3.3.12Aug 12, 2026
  • 3.3.11Aug 10, 2026

Praised

  • Easy to use
  • User-friendly
  • Customizable forms
  • Efficient data collection
  • Streamlined workflow
  • Great customer support
  • Helpful for small businesses
  • Intuitive interface
  • Versatile features

Complained about

  • Occasional glitches and bugs
  • Expensive paid plans
  • Privacy concerns with data storage
  • Unreliable form submissions
  • Slow performance issues
  • Difficulty cancelling subscription

Reported bugs

Inability to edit or access previously submitted forms; Inconsistent behavior of form elements like sliders; Crashes and freezes when using the mobile app; Issues with PDF export and integration; Problems with form data syncing and storage.

Recent one-star reviews

botted reviewsthis app is dog, the site is way better, waste of storage space

anniemyeow, Aug 29, 2026

Frustrating User ExperienceI really want to like this app because it is a useful tool, and when we first started using it, it worked well. Unfortunately, over time the experience has gotten progressively worse. My biggest frustration is the forced automatic logout every two hours. This happens on both desktop and mobile devi…

C1224, Aug 24, 2026

Frustrating User ExperienceI really want to like this app because it is a useful tool, and when we first started using it, it worked well. Unfortunately, over time the experience has gotten progressively worse. My biggest frustration is the forced automatic logout every two hours. This happens on both desktop and mobile devi…

C1224, Aug 20, 2026

Recent five-star reviews

Great appVery easy to use

leelee487, Sep 3, 2026

Easy and ConvenientLove using Jotform for every class registration. It looks good and is easy to use.

CoachFFD, Aug 19, 2026

Great software.Super easy to setup and use!

Steezy633, Aug 18, 2026

About the developer

Jotform Inc has published on the App Store since Jun 16, 2019: 9 app(s), 0 of them no longer in the store.

  • Jotform Health - Medical Forms4.9★
  • Jotform Enterprise Mobile4.5★
  • Jotformers
  • AI Quiz Maker by Jotform4.8★
  • Jotform Sign: eSign PDF & Docs4.9★

Alternatives to Jotform - Form, Sign & Survey

Also similar: Adobe Fill & Sign-Form Filler (4.8★), pdfFiller: edit PDF documents (4.4★), Zoho Forms: Build mobile forms (4.6★), PDF Reader & Editor | Xodo (4.4★), Microsoft Power BI (4.7★)

Questions people ask

How much does Jotform - Form, Sign & Survey cost?

Download: Free. Subscriptions start at $39.99 per month.

How do I cancel Jotform - Form, Sign & Survey?

On your iPhone open Settings, tap your name, tap Subscriptions, select Jotform - Form, Sign & Survey and tap Cancel Subscription. You keep access until the end of the paid period.

Does Jotform - Form, Sign & Survey have a free trial?

Yes: Jotform Mobile Yearly Bronze offers a 1 year free trial, then $409.99 per year.

Is Jotform Mobile Forms free to use?

The app is free to download and use, offering a robust set of features. There are in-app purchases available, likely for advanced features, increased limits, or premium templates, aligning with a freemium model.

Jotform - Form, Sign & Survey in one paragraph

Jotform - Form, Sign & Survey by Jotform Inc is a Business app for iPhone. Download: Free. Subscriptions start at $39.99 per month across 6 plan(s). App Store rating 4.9 from 44,003 ratings. 7 of 166 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (4%). The developer has 9 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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