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Jotform - Form, Sign & Survey subscription: cost, reviews, how to cancel

Jotform Inc, Business

Free on the App Store

Jotform - Form, Sign & Survey by Jotform Inc. 6 subscription plans from $39.99 per month. 4% of 162 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.9★ from 44,749 ratings
  • Cheapest subscription$39.99 per month
  • Reviews mentioning billing, last 12 months7 of 162 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 year free trial, then $409.99 per year
All signals behind this verdict
Reviews in the last 12 months162
Reviews mentioning billing7 (4.3%)
One- or two-star share, last 90 days29% of 34
App Store rating4.9 (44,749 ratings)
Developer's apps11, 0 removed from the store
Age2,686 days
Days since last update5
Subscription plans6
Subscription price changes, last 12 months12
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Jotform - Form, Sign & Survey costs

Download: Free. Subscriptions start at $39.99 per month.

  • Jotform Mobile Monthly BronzeRenews every month, no trial$39.99
  • Jotform Mobile Monthly SilverRenews every month, no trial$49.99
  • Jotform Mobile Monthly GoldRenews every month, no trial$129.99
  • Jotform Mobile Yearly Bronze1 year free trial, then renews every year$409.99
  • Jotform Mobile Yearly Silver1 year free trial, then renews every year$469.99
  • Jotform Mobile Yearly Gold1 year free trial, then renews every year$999.99

How to cancel Jotform - Form, Sign & Survey

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Jotform - Form, Sign & Survey (listed under a plan name such as Jotform Mobile Monthly Bronze).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★96% (43,380)
  • 4★1% (836)
  • 3★0% (207)
  • 2★0% (110)
  • 1★0% (195)

Recent updates

  • 3.4.3Oct 17, 2026
  • 3.4.0Oct 15, 2026
  • 3.3.25Sep 24, 2026
  • 3.3.24Sep 16, 2026
  • 3.3.22Sep 12, 2026

Praised

  • Easy to use
  • User-friendly
  • Customizable forms
  • Efficient data collection
  • Streamlined workflow
  • Great customer support
  • Helpful for small businesses
  • Intuitive interface
  • Versatile features

Complained about

  • Occasional glitches and bugs
  • Expensive paid plans
  • Privacy concerns with data storage
  • Unreliable form submissions
  • Slow performance issues
  • Difficulty cancelling subscription

Reported bugs

Inability to edit or access previously submitted forms; Inconsistent behavior of form elements like sliders; Crashes and freezes when using the mobile app; Issues with PDF export and integration; Problems with form data syncing and storage.

Recent one-star reviews

So so so GlitchyI straight up do not believe for a second the vast majority of the reviews for this app are real. This is by far the glitchiest app I have ever used. It barely functions and it has only gone further down hill. There is no way enough people approve of this dumpster fire of an app for it to legitimate…

JK973845, Oct 15, 2026

System ai suspends for no reasonI downloaded the app today to use a new business. I just started as I’m making my forms, I randomly get suspended with no warning or anything. All I was making was a Client intake form and then also showing. A form for the types of packages. Was only on the app for two hours and got suspended.

Roni, Oct 9, 2026

aa

purpl3, Sep 19, 2026

Recent five-star reviews

GreatVery easy to use and more help if needed. Highly recommend

Jbrock1012, Oct 18, 2026

TaxGreat

Chocolate31, Oct 13, 2026

AmazingAmazing and easy

111786a, Oct 9, 2026

About the developer

Jotform Inc has published on the App Store since Jun 16, 2019: 11 app(s), 0 of them no longer in the store.

  • Jotform Health - Medical Forms4.9★
  • Jotform Enterprise Mobile4.5★
  • Jotformers
  • AI Quiz Maker by Jotform4.8★
  • Jotform Sign: eSign PDF & Docs4.9★

Alternatives to Jotform - Form, Sign & Survey

Also similar: Mailchimp Email Marketing (4.9★), Square Appointments: Scheduler (4.9★), Stripe Dashboard (4.7★)

Questions people ask

How much does Jotform - Form, Sign & Survey cost?

Download: Free. Subscriptions start at $39.99 per month.

How do I cancel Jotform - Form, Sign & Survey?

On your iPhone open Settings, tap your name, tap Subscriptions, select Jotform - Form, Sign & Survey and tap Cancel Subscription. You keep access until the end of the paid period.

Does Jotform - Form, Sign & Survey have a free trial?

Yes: Jotform Mobile Yearly Bronze offers a 1 year free trial, then $409.99 per year.

Is Jotform Mobile Forms free to use?

The app is free to download and use, offering a robust set of features. There are in-app purchases available, likely for advanced features, increased limits, or premium templates, aligning with a freemium model.

Jotform - Form, Sign & Survey in one paragraph

Jotform - Form, Sign & Survey by Jotform Inc is a Business app for iPhone. Download: Free. Subscriptions start at $39.99 per month across 6 plan(s). App Store rating 4.9 from 44,749 ratings. 7 of 162 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (4%). The developer has 11 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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