MyHeritage: Family Tree & DNA subscription: cost, reviews, how to cancel

• App Store rating4.9★ from 65,731 ratings
• Cheapest subscription$16.99 per month
• Reviews mentioning billing, last 12 months63 of 269 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews63 of 269 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (23%)
• Free trial converts to a paid plan14 days free trial, then $19.00 per month

What MyHeritage: Family Tree & DNA costs

Download: Free. Subscriptions start at $16.99 per month.

• MyHeritage Data SubscriptionRenews every month, no trial$16.99
• Monthly Complete FT14 days free trial, then renews every month$19.00
• Complete free trial14 days free trial, then renews every year$74.99
• Complete free trial14 days free trial, then renews every year$99.99
• MyHeritage Data SubscriptionRenews every year, no trial$119.99
• MyHeritage PremiumPlus SubscriptionRenews every year, no trial$119.99
• CompleteRenews every year, no trial£139.99
• PremiumPlusRenews every year, no trial$139.99

How to cancel MyHeritage: Family Tree & DNA

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select MyHeritage: Family Tree & DNA (listed under a plan name such as MyHeritage Data Subscription).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App frequently logs users out unexpectedly; Issues uploading and saving photos to profiles; Tree layout and navigation can be confusing; Inconsistent performance across devices.

Recent one-star reviews

ThievesThis was to good to be true. Paid for a dna kit and they have taken £109 from my account for family searches. This had been done sneakily. I want my money back. They take no notice at all and whatever instructions given to get a refund of money stolen does not work

disappointedExtremely frustrating experience. I paid for my DNA test and originally had full access to my genealogy results, including my ethnicity estimate. Now MyHeritage has suddenly restricted DNA features for users under 18, even though I had already taken the test, had access to my results, and have paren…

Scam (Should be illegal)False advertising, saw this app being promoted on youtube as a sponsorship. App doesn’t work at all i will never support this company and anything about it. Customer Support takes forever to get back to you. Everything costs money. And the app couldent find not even 1 Of my relatives.

Recent five-star reviews

GREATI Love You Great Job 👍🏾

Best present everFantastic site ,I love it.

Animación fotoBuenísima

About the developer

MyHeritage.com has published on the App Store since Nov 12, 2011: 2 app(s), 0 of them no longer in the store.

• Reimagine: Scan & Enhance Pics4.8★

Alternatives to MyHeritage: Family Tree & DNA

• Ancestry: Family History & DNA4.8★

Also similar: FamilySearch Tree (4.8★), Find a Grave (4.6★), Famtree : Family Tree & DNA (3.7★), FamilySearch Memories (4.8★), Memories Book Family History (4.8★)

Questions people ask

How much does MyHeritage: Family Tree & DNA cost?

Download: Free. Subscriptions start at $16.99 per month.

How do I cancel MyHeritage: Family Tree & DNA?

On your iPhone open Settings, tap your name, tap Subscriptions, select MyHeritage: Family Tree & DNA and tap Cancel Subscription. You keep access until the end of the paid period.

Does MyHeritage: Family Tree & DNA have a free trial?

Yes: Monthly Complete FT offers a 14 days free trial, then $19.00 per month.

How much does MyHeritage cost?

The app is free to download and offers some features for free. However, to access the full range of features, including extensive record searching and advanced matching technologies, a subscription is typically required. In-app purchases are also available for specific services.

MyHeritage: Family Tree & DNA in one paragraph

MyHeritage: Family Tree & DNA by MyHeritage.com is a Reference app for iPhone. Download: Free. Subscriptions start at $16.99 per month across 8 plan(s). App Store rating 4.9 from 65,731 ratings. 63 of 269 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (23%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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