Ancestry: Family History & DNA subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 639,700 ratings
• Cheapest subscription$19.99 per month
• Reviews mentioning billing, last 12 months235 of 1,255 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews235 of 1,255 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%)
• Free trial converts to a paid plan7 days free trial, then $19.99 per month

What Ancestry: Family History & DNA costs

Download: Free. Subscriptions start at $19.99 per month.

• U.S. Discovery7 days free trial, then renews every month$19.99
• U.S. Discovery14 days free trial, then renews every month$19.99
• U.S. DiscoveryRenews every month, no trial$24.99
• U.S. Discovery14 days free trial, then renews every month$24.99
• World Explorer7 days free trial, then renews every month$34.99
• World Explorer14 days free trial, then renews every month$39.99
• World ExplorerRenews every month, no trial$39.99

How to cancel Ancestry: Family History & DNA

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Ancestry: Family History & DNA (listed under a plan name such as U.S. Discovery).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Crashes and freezes; Incorrect data associations; Disappearing attachments and records; Duplicate entries and profiles; Issues with login and account access.

Recent one-star reviews

Practically uselessI wanted to look up my third great grandmother to check some facts. She is in my family tree. So I tried searching for her when I had the tree displayed in the mobile app. It could not find her! Worse, when I brought up the tree for you it showed some relative I had previously looking at and there…

Won’t except passwordI can sign in on my computer with the password And safari With the app keeps saying that it won’t work Have to reset password and then It logs me out of my computer and safari And when i put new passwords in them I get logged out of the app saying reset password Wind up

Too expensive nowI was gifted a DNA test. The process was a bit disappointing but Ancestry is too expensive for me to make any further use of it.

Recent five-star reviews

I’m surprisedNice that I’ve ideas where my genetics came from, I’ve to do research.. all in all I love it!!!!

FamilyGreat info

DNAVery ingesting, I love this app

About the developer

Ancestry.com has published on the App Store since Jan 19, 2010: 3 app(s), 0 of them no longer in the store.

• Find a Grave4.6★
• Ancestry Academy3.9★

Alternatives to Ancestry: Family History & DNA

• MyHeritage: Family Tree & DNA4.9★

Also similar: FamilySearch Tree (4.8★), Find a Grave (4.6★), Memories Book Family History (4.8★), Famtree : Family Tree & DNA (3.7★), Storied: Family History (4.8★)

Questions people ask

How much does Ancestry: Family History & DNA cost?

Download: Free. Subscriptions start at $19.99 per month.

How do I cancel Ancestry: Family History & DNA?

On your iPhone open Settings, tap your name, tap Subscriptions, select Ancestry: Family History & DNA and tap Cancel Subscription. You keep access until the end of the paid period.

Does Ancestry: Family History & DNA have a free trial?

Yes: U.S. Discovery offers a 7 days free trial, then $19.99 per month.

Is the Ancestry app free to use?

The app offers free features such as building a family tree and searching over 1.1 billion free records. Access to more extensive records and advanced features requires a paid subscription, which may include a free trial.

Ancestry: Family History & DNA in one paragraph

Ancestry: Family History & DNA by Ancestry.com is a Reference app for iPhone. Download: Free. Subscriptions start at $19.99 per month across 7 plan(s). App Store rating 4.8 from 639,700 ratings. 235 of 1,255 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%). The developer has 3 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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