Ancestry: Family History & DNA subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 656,116 ratings
• Cheapest subscription$19.99 per month
• Reviews mentioning billing, last 12 months245 of 1,302 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews245 of 1,302 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%)
• Free trial converts to a paid plan7 days free trial, then $19.99 per month

What Ancestry: Family History & DNA costs

Download: Free. Subscriptions start at $19.99 per month.

• U.S. Discovery7 days free trial, then renews every month$19.99
• U.S. Discovery14 days free trial, then renews every month$19.99
• U.S. DiscoveryRenews every month, no trial$24.99
• U.S. Discovery14 days free trial, then renews every month$24.99
• World Explorer7 days free trial, then renews every month$34.99
• World Explorer14 days free trial, then renews every month$39.99
• World ExplorerRenews every month, no trial$39.99

How to cancel Ancestry: Family History & DNA

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Ancestry: Family History & DNA (listed under a plan name such as U.S. Discovery).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Crashes and freezes; Incorrect data associations; Disappearing attachments and records; Duplicate entries and profiles; Issues with login and account access.

Recent one-star reviews

UselessThis app has become so useless that I have regretted giving my dna to them. You practically can do anything anymore unless your a paid member which costs an arm and leg

ChangesIt changed significantly without my permission. The original strongly supported where my parents and grandparents were born. Without permission they e micro-analysed it erradicating some countries that were important to me to see on there. If you can break DNA down 8/9 layers it will give us info ab…

DNAcan’t find my DNA results

Recent five-star reviews

DNA Family ConnectionsWhat a wonderful director discovering relatives

Ancestrya wonderful site for Ancestry

I love AncestryI enjoy making folders for my families’s events that will last for all eternity

About the developer

Ancestry.com has published on the App Store since Jan 19, 2010: 3 app(s), 0 of them no longer in the store.

• Find a Grave4.6★
• Ancestry Academy3.9★

Alternatives to Ancestry: Family History & DNA

• MyHeritage: Family Tree & DNA4.9★
• Curio - Antique Identifier4.8★
• BeenVerified: People Search4.6★

Also similar: FamilySearch Tree (4.8★), FamilySearch Memories (4.8★), ERG for iOS (4.8★)

Questions people ask

How much does Ancestry: Family History & DNA cost?

Download: Free. Subscriptions start at $19.99 per month.

How do I cancel Ancestry: Family History & DNA?

On your iPhone open Settings, tap your name, tap Subscriptions, select Ancestry: Family History & DNA and tap Cancel Subscription. You keep access until the end of the paid period.

Does Ancestry: Family History & DNA have a free trial?

Yes: U.S. Discovery offers a 7 days free trial, then $19.99 per month.

Is the Ancestry app free to use?

The app offers free features such as building a family tree and searching over 1.1 billion free records. Access to more extensive records and advanced features requires a paid subscription, which may include a free trial.

Ancestry: Family History & DNA in one paragraph

Ancestry: Family History & DNA by Ancestry.com is a Reference app for iPhone. Download: Free. Subscriptions start at $19.99 per month across 7 plan(s). App Store rating 4.8 from 656,116 ratings. 245 of 1,302 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (19%). The developer has 3 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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