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Norton 360 Security & VPN subscription: cost, reviews, how to cancel

Gen Digital Inc., Utilities

Free on the App Store

Norton 360 Security & VPN by Gen Digital Inc. 8 subscription plans from $19.99 per year. 21% of 988 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 182,919 ratings
  • Cheapest subscription$19.99 per year
  • Reviews mentioning billing, last 12 months209 of 988 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews209 of 988 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%)
  • Free trial converts to a paid plan1 month free trial, then $19.99 per year
All signals behind this verdict
Reviews in the last 12 months988
Reviews mentioning billing209 (21.2%)
One- or two-star share, last 90 days74% of 121
App Store rating4.7 (182,919 ratings)
Developer's apps21, 8 removed from the store
Age2,943 days
Days since last update16
Subscription plans19
Subscription price changes, last 12 months17
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Norton 360 Security & VPN costs

Download: Free. Subscriptions start at $19.99 per year.

  • Yearly Plan1 month free trial, then renews every year$19.99
  • 14 Day Trial Yearly Plan14 days free trial, then renews every year$19.99
  • Norton Mobile Security14 days free trial, then renews every year$19.99
  • Norton Mobile Security7 days free trial, then renews every year$19.99
  • 7 Day Trial Yearly Plan7 days free trial, then renews every year$19.99
  • Norton Mobile Security1 year free trial, then renews every year$19.99
  • Norton 360 for Mobile1 year free trial, then renews every year€44.99
  • Norton 360 for Mobile14 days free trial, then renews every year$49.99

How to cancel Norton 360 Security & VPN

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Norton 360 Security & VPN (listed under a plan name such as Yearly Plan).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★81% (148,684)
  • 4★10% (19,630)
  • 3★3% (6,155)
  • 2★1% (2,302)
  • 1★3% (6,049)

Recent updates

  • 26.18.0Oct 6, 2026
  • 26.17.0Sep 16, 2026
  • 26.16.1Sep 5, 2026
  • 26.16.0Aug 31, 2026
  • 26.14.1Aug 14, 2026

Praised

  • Secure browsing
  • Warns of unsafe websites
  • Helpful security alerts
  • Protects against cyber threats

Complained about

  • Drains battery quickly
  • Interferes with WiFi connectivity
  • Unclear about VPN functionality
  • Causes phone freezes and reboots
  • Expensive subscription cost

Reported bugs

Fails to recognize existing subscription; Identity monitoring feature not working; Repeated prompts to update iOS.

Recent one-star reviews

False InformationSwitched from Verizon to T-Mobile a month ago because of spam calls all day every day. My phone has been quiet since then. I wanted Norton for the scam protection and VPN on my phone. I have had it on Desktop since they first introduced Norton. Works great so I decided to use it on my iPhone. BIG M…

4547, Oct 21, 2026

Annoying Wi-Fi scansVersion 26.18.9 for iOS comes with annoying Wi-Fi scans that are frequent and cannot be stopped. Norton 360 takes over your phone and blocks any communication until the scan is done. There is no manual override. Impossible to designate a network as safe or override this function other than uninstall…

frustratedrokuapp, Oct 9, 2026

Not thought throughWhat is the point of having an app that requires a code sent to your email address? Which then takes ages to receive? People want to set the app up immediately. The developers should’ve thought this through and come up with an alternative way.

ias115, Oct 14, 2026

Recent five-star reviews

Really goodThis is a really good app for me I sometimes press things to see what’s interesting but Norton 360 comes in and helps me from getting hacked I pressed a lot of links and was saved by this app I also love how it tell me that it was a suspicious link so I know not to click it again and I really look f…

hcubceichefur, Oct 13, 2026

Can’t sign in with my user name i got my password right then i tried the sign in with a code.Every thing use to work. Now Can’t sign in with my user name i got my password right then i tried the sign in with a code. Still don’t work

Bible, Sep 25, 2026

reece muirmy devices from apple have been swapped in the back of the store just before they hand over the product, i shop at robina store and ever since i go there iv had problems with remote unwanted uninvited users bullying and harrassing me, my complaints dont even go to the crime stoppers, its a counterfi…

Ricey, Sep 23, 2026

About the developer

Gen Digital Inc. has published on the App Store since May 6, 2013: 21 app(s), 8 of them no longer in the store.

  • Norton Password Manager4.5★
  • Symantec Work Mail4.0★
  • Symantec Work Web4.0★
  • Symantec Work Hub4.5★
  • WSMC Navigator5.0★
  • Norton Family Companion App1.4★

Alternatives to Norton 360 Security & VPN

Also similar: Mobile Security & Protection. (4.5★)

Questions people ask

How much does Norton 360 Security & VPN cost?

Download: Free. Subscriptions start at $19.99 per year.

How do I cancel Norton 360 Security & VPN?

On your iPhone open Settings, tap your name, tap Subscriptions, select Norton 360 Security & VPN and tap Cancel Subscription. You keep access until the end of the paid period.

Does Norton 360 Security & VPN have a free trial?

Yes: Yearly Plan offers a 1 month free trial, then $19.99 per year.

How much does Norton 360 Security & VPN cost?

The app requires an annual subscription to activate a 7-day trial. After the trial period, the subscription automatically renews annually unless canceled. Specific pricing can be found within the app, and subscription management is handled through your Apple account settings.

Norton 360 Security & VPN in one paragraph

Norton 360 Security & VPN by Gen Digital Inc. is a Utilities app for iPhone. Download: Free. Subscriptions start at $19.99 per year across 8 plan(s). App Store rating 4.7 from 182,919 ratings. 209 of 988 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%). The developer has 21 app(s) on the App Store, 8 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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