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Norton 360 Security & VPN subscription: cost, reviews, how to cancel

Gen Digital Inc., Utilities

Free on the App Store

Norton 360 Security & VPN by Gen Digital Inc. 8 subscription plans from $19.99 per year. 21% of 1,141 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.7★ from 182,763 ratings
  • Cheapest subscription$19.99 per year
  • Reviews mentioning billing, last 12 months239 of 1,141 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews239 of 1,141 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%)
  • Free trial converts to a paid plan1 month free trial, then $19.99 per year
All signals behind this verdict
Reviews in the last 12 months1,141
Reviews mentioning billing239 (20.9%)
One- or two-star share, last 90 days62% of 190
App Store rating4.7 (182,763 ratings)
Developer's apps21, 8 removed from the store
Age2,898 days
Days since last update3
Subscription plans19
Subscription price changes, last 12 months17
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Norton 360 Security & VPN costs

Download: Free. Subscriptions start at $19.99 per year.

  • Yearly Plan1 month free trial, then renews every year$19.99
  • 14 Day Trial Yearly Plan14 days free trial, then renews every year$19.99
  • Norton Mobile Security14 days free trial, then renews every year$19.99
  • Norton Mobile Security7 days free trial, then renews every year$19.99
  • 7 Day Trial Yearly Plan7 days free trial, then renews every year$19.99
  • Norton Mobile Security1 year free trial, then renews every year$19.99
  • Norton 360 for Mobile1 year free trial, then renews every year€44.99
  • Norton 360 for Mobile14 days free trial, then renews every year$49.99

How to cancel Norton 360 Security & VPN

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Norton 360 Security & VPN (listed under a plan name such as Yearly Plan).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★81% (148,647)
  • 4★10% (19,624)
  • 3★3% (6,153)
  • 2★1% (2,306)
  • 1★3% (6,033)

Recent updates

  • 26.16.1Sep 5, 2026
  • 26.16.0Aug 31, 2026
  • 26.14.1Aug 14, 2026
  • 26.14.0Aug 8, 2026
  • 26.13.0Jul 20, 2026

Praised

  • Secure browsing
  • Warns of unsafe websites
  • Helpful security alerts
  • Protects against cyber threats

Complained about

  • Drains battery quickly
  • Interferes with WiFi connectivity
  • Unclear about VPN functionality
  • Causes phone freezes and reboots
  • Expensive subscription cost

Reported bugs

Fails to recognize existing subscription; Identity monitoring feature not working; Repeated prompts to update iOS.

Recent one-star reviews

Another update, another broken feature!VPN is having issues. Randomly disconnecting but still shows turned on. Set to a different country, but on the map it shows connected to your default country (in my case, Australia).

JamesH1992, Aug 30, 2026

Password needed for…what?Trying to understand what is the need for a password… two-factor authentication… when I have to receive codes first through email and text messaging to gain access to my account.

Not, Sep 3, 2026

The You are yr but the oun I I This uhy

Julyhbg, Sep 2, 2026

Recent five-star reviews

10/10 saved me from getting doxxedSo as someone who is on the internet alot sometimes you'll encounter werdios; people who try to get your IP or address. I went to sleep and ingored the guy and I wake up to him saying "I got your IP" and he POSTED IT. But it wasn't mine. It was the IP from the VPN. He also tried to get my address wi…

Def, Sep 1, 2026

Norton 360 security & VPNIt keeps me well protected. The VPN is the best way to access my phone without having to worry

Jujuonthabeatttt, Aug 31, 2026

Incredible software and incredible customer service!Norton has been my go to for anti virus and other services such as driver updater since I got my pc back in 2023. It is seamless and insanely easy to understand and use. And after today I can confidently say I won’t be switching any time soon. I has a utilities ultimate trial and I forgot to cancel…

Denis, Aug 25, 2026

About the developer

Gen Digital Inc. has published on the App Store since May 6, 2013: 21 app(s), 8 of them no longer in the store.

  • Norton Password Manager4.5★
  • Symantec Work Mail4.0★
  • Symantec Work Web4.0★
  • Symantec Work Hub4.5★
  • WSMC Navigator5.0★
  • Norton Family Companion App1.4★

Alternatives to Norton 360 Security & VPN

Also similar: Phone Guardian Safe Mobile VPN (4.8★), Security Blink Detector (4.5★)

Questions people ask

How much does Norton 360 Security & VPN cost?

Download: Free. Subscriptions start at $19.99 per year.

How do I cancel Norton 360 Security & VPN?

On your iPhone open Settings, tap your name, tap Subscriptions, select Norton 360 Security & VPN and tap Cancel Subscription. You keep access until the end of the paid period.

Does Norton 360 Security & VPN have a free trial?

Yes: Yearly Plan offers a 1 month free trial, then $19.99 per year.

How much does Norton 360 Security & VPN cost?

The app requires an annual subscription to activate a 7-day trial. After the trial period, the subscription automatically renews annually unless canceled. Specific pricing can be found within the app, and subscription management is handled through your Apple account settings.

Norton 360 Security & VPN in one paragraph

Norton 360 Security & VPN by Gen Digital Inc. is a Utilities app for iPhone. Download: Free. Subscriptions start at $19.99 per year across 8 plan(s). App Store rating 4.7 from 182,763 ratings. 239 of 1,141 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (21%). The developer has 21 app(s) on the App Store, 8 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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