Once: Chat & Connect App subscription: cost, reviews, how to cancel

• App Store rating3.9★ from 54,293 ratings
• Cheapest subscription$14.99 per month
• Reviews mentioning billing, last 12 months330 of 852 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews330 of 852 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (39%)

What Once: Chat & Connect App costs

Download: Free. Subscriptions start at $14.99 per month.

• 1 Month MembershipRenews every month, no trial$14.99
• 1 Month MembershipRenews every month, no trial$19.99
• 3 Months MembershipRenews every 3 months, no trial$29.99
• 1 Month MembershipRenews every month, no trial$29.99
• 6 Months MembershipRenews every 6 months, no trial£44.99
• 12 Months MembershipRenews every year, no trialCA$109.00
• 1 Week MembershipRenews every week, no trialRs1999.00

How to cancel Once: Chat & Connect App

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Once: Chat & Connect App (listed under a plan name such as 1 Month Membership).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Inconsistent user experience between free and premium users; Unresponsive customer support.

Recent one-star reviews

Not trusted at allNo one real all of them just AI

SCAMThey said i pay $29 monthly, but when i paid, THEY DEDUCTED $78 IN MY ACCOUNT

Money grabHorrible app; total money grab and waste of space and time

Recent five-star reviews

MessageNow when you message someone they can’t text you back and it’s bad they can’t also read your message. Yes and I want people to read my message and this is the main reason we pay for this app and yes I want you managers to look this up for us

AmazedAmazing!! Most incredible site anywhere!! Lots of friendly people to chat with and get to know. Definitely more than tinde!!

Mr j WilliamsExtremely easy to. Meet ladies

About the developer

Xeanco Limited has published on the App Store since Dec 29, 2019: 1 app(s), 0 of them no longer in the store.

Alternatives to Once: Chat & Connect App

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Also similar: Chat & Date: Online Dating App (4.2★)

Questions people ask

How much does Once: Chat & Connect App cost?

Download: Free. Subscriptions start at $14.99 per month.

How do I cancel Once: Chat & Connect App?

On your iPhone open Settings, tap your name, tap Subscriptions, select Once: Chat & Connect App and tap Cancel Subscription. You keep access until the end of the paid period.

Does Once: Chat & Connect App have a free trial?

No plan lists a free trial in the US App Store.

Can I use Once for free?

Yes, you can enjoy several free features on Once, including one perfect match per day, a boost after registration, 10 likes daily, and starting chats before your partner messages. You also receive 50 Gems to unlock special perks.

Once: Chat & Connect App in one paragraph

Once: Chat & Connect App by Xeanco Limited is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $14.99 per month across 7 plan(s). App Store rating 3.9 from 54,293 ratings. 330 of 852 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (39%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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