Santa Claus Video Call: PNP subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 75,125 ratings
• Cheapest subscription$12.99 per year
• Reviews mentioning billing, last 12 months58 of 193 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews58 of 193 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (30%)
• Free trial converts to a paid plan1 year free trial, then $24.99 per year

What Santa Claus Video Call: PNP costs

Download: Free. Subscriptions start at $12.99 per year.

• Unlimited Premium Santa VideosRenews every year, no trial$12.99
• Magic Pass1 year free trial, then renews every year$24.99
• Unlimited Calls, Videos & More1 year free trial, then renews every year$24.99

Price changes

• Aug 10, 2025: Magic Pass went from $19.99 to $24.99 per year
• Aug 10, 2025: Unlimited Calls, Videos & More went from $19.99 to $24.99 per year

How to cancel Santa Claus Video Call: PNP

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Santa Claus Video Call: PNP (listed under a plan name such as Unlimited Premium Santa Videos).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

App crashes and freezes frequently; Videos not saving or playing properly; Reaction recorder not working as expected; Subscription and purchase issues; Outdated or non-functional features.

Recent one-star reviews

Useless customer serviceI have a magic pass valid until October 2028 which has been confirmed on my PNP account but they are still demanding that I pay if I want access to my son’s videos & games. I have messaged customer support twice but as I’ve received no response or correction to my account, I feel unable to recommen…

Spam emails galoreWhat started out as a great little app for Xmas has turned into a ton of spam emails (and in Spanish no less). For some reason it decided to just start pelting me with Spanish emails (I’m in Canada, I have zero use for Spanish anything). No course to remove these since their unsubscribe doesn’t seem…

I regret buying the 5 year plan. I want a refund.This service is misleading. After paying $50 for 5 years you still need CREDITS to receive personalized messages for your children. I can’t even figure out how to purchase credits or what they cost. I do see a 11.99/per 1 call but no thanks to that. Just another scam app.

Recent five-star reviews

SantaGreat video site have used this for my daughter and now I’m using it for my granddaughter everything I have purchased has been excellent

FormidableCette application est juste formidable . Merci pour les enfants et ceux restes de grands enfants.

Un bonheur pour les enfantsquel plaisir de voir l’oeil emerveillé de nos enfants en regardant ces vidéos!!! dommage que la plupart soient payantes

About the developer

UGroupMedia inc has published on the App Store since Dec 2, 2014: 1 app(s), 0 of them no longer in the store.

Alternatives to Santa Claus Video Call: PNP

• Call Santa Claus! create video4.8★
• Speak to Santa™ Christmas Call4.5★

Also similar: Video Call Santa (4.7★), Santa Tracker - Track Santa (4.6★), Personalized Call from Santa (4.8★), Elf Cam - Santa's elf tracker (4.5★)

Questions people ask

How much does Santa Claus Video Call: PNP cost?

Download: Free. Subscriptions start at $12.99 per year.

How do I cancel Santa Claus Video Call: PNP?

On your iPhone open Settings, tap your name, tap Subscriptions, select Santa Claus Video Call: PNP and tap Cancel Subscription. You keep access until the end of the paid period.

Does Santa Claus Video Call: PNP have a free trial?

Yes: Magic Pass offers a 1 year free trial, then $24.99 per year.

How much does the Call Santa Claus with PNP app cost?

The app is free to download and use, but it offers in-app purchases for its personalized features such as calls, video messages, and other magical experiences from Santa.

Santa Claus Video Call: PNP in one paragraph

Santa Claus Video Call: PNP by UGroupMedia inc is a Entertainment app for iPhone. Download: Free. Subscriptions start at $12.99 per year across 3 plan(s). App Store rating 4.8 from 75,125 ratings. 58 of 193 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (30%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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