Tris Home by 燕 张. Price: Free. 12% of 98 recent reviews mention billing. Verified Oct 23, 2026.
- App Store rating2.7★ from 445 ratings
- Price, no subscription foundFree
- Reviews mentioning billing, last 12 months12 of 98 reviews
On this page: what it costs, how to cancel, what reviewers say.
What the data says
- Billing complaints in reviews12 of 98 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)
All signals behind this verdict
| Reviews in the last 12 months | 98 |
|---|---|
| Reviews mentioning billing | 12 (12.2%) |
| One- or two-star share, last 90 days | 23% of 13 |
| App Store rating | 2.7 (445 ratings) |
| Developer's apps | 5, 0 removed from the store |
| Age | 1,382 days |
| Days since last update | 93 |
| Subscription plans | 0 |
| Overall review sentiment | negative |
Thresholds and definitions: how we rate apps.
What Tris Home costs
Download: Free. No auto-renewing subscription was found in the US store.
How to cancel Tris Home
- Open Settings on your iPhone and tap your name at the top.
- Tap Subscriptions.
- Select Tris Home.
- Tap Cancel Subscription and confirm. You keep access until the end of the paid period.
If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.
Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.
What reviewers say
Rating breakdown
Recent updates
- 1.6.7Jul 21, 2026
- 1.6.6Jul 14, 2026
- 1.6.5Jun 10, 2026
- 1.6.4May 12, 2026
- 1.6.3May 7, 2026
Praised
- Works great
- Clear pictures
- Good quality videos
- Easy setup
- Helpful customer service
Complained about
- Confusing interface
- Frequent disconnections
- Unreliable app performance
- Inaccurate bird identification
- Expensive cloud storage
Reported bugs
App crashes frequently; Connectivity issues; Inability to change password; Inconsistent video playback.
Recent one-star reviews
Stealing MoneyDONT GET THIS!!!! I bought the camera then signed up for a cloud subscription but I cancelled it because the camera works horrible but It kept taking my money then I spoke to a representative and they game me a confirmation receipt that it was cancelled but they continued to take my money Horrible t…
HeadacheThis company has been taken two different payment for one service for at least three months been trying to cancel at least one of the service are all and they make it so difficult to cancel through PayPal that I still unable to cancel it. I would not advise anyone to get cloud service through this c…
Bird identifying not workingThe app stopped identifying birds. I tried all the recommended fixes and get error code 12501.
Recent five-star reviews
It's truly a must-have for computer setup.Data usage is low—watching via mobile data isn’t a concern.
Don't leave a bad review if your phone is not good.A neighbor downstairs had been robbed before, but since I installed this, nothing happened.
I think it's quite interesting.During Spring Festival back home, I kept an eye on the shop throughout—no issues occurred.
About the developer
燕 张 has published on the App Store since Oct 26, 2021: 5 app(s), 0 of them no longer in the store.
- 创泽视
- STAR Smart
- Tris Smart
- Tris360
Alternatives to Tris Home
Also similar: LloydsSmart (4.6★), Birdfy (4.1★), 390Eyes (2.1★), Home Security Camera App (4.4★)
Questions people ask
How much does Tris Home cost?
Download: Free. No auto-renewing subscription was found in the US App Store.
How do I cancel Tris Home?
On your iPhone open Settings, tap your name, tap Subscriptions, select Tris Home and tap Cancel Subscription. You keep access until the end of the paid period.
Does Tris Home have a free trial?
No plan lists a free trial in the US App Store.
Is Tris Home free to use?
Yes, based on the provided information, Tris Home is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements.
Tris Home in one paragraph
Tris Home by 燕 张 is a Utilities app for iPhone. Download: Free. No auto-renewing subscription was found in the US App Store. App Store rating 2.7 from 445 ratings. 12 of 98 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 5 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.
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