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WhatsApp Business subscription: cost, reviews, how to cancel

WhatsApp Inc., Business

Free on the App Store

WhatsApp Business by WhatsApp Inc. 8 subscription plans from $0.29 per month. 1% of 3,423 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 1,529,981 ratings
  • Cheapest subscription$0.29 per month
  • Reviews mentioning billing, last 12 months44 of 3,423 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 month free trial, then $4.99 per month
All signals behind this verdict
Reviews in the last 12 months3,423
Reviews mentioning billing44 (1.3%)
One- or two-star share, last 90 days42% of 687
App Store rating4.7 (1,529,981 ratings)
Developer's apps2, 0 removed from the store
Age2,758 days
Days since last update0
Subscription plans32
Subscription price changes, last 12 months34
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What WhatsApp Business costs

Download: Free. Subscriptions start at $0.29 per month.

  • Meta Verified for businessRenews every month, no trial$0.29
  • WhatsApp Business Premium1 month free trial, then renews every month$4.99
  • Meta Verified for businessRenews every month, no trial$14.99
  • Meta Verified for businessRenews every month, no trial$27.99
  • Meta Verified for businessRenews every month, no trial$49.99
  • Meta Verified for businessRenews every month, no trial¥5200
  • Meta Verified for business1 month free trial, then renews every month$149.99
  • Meta Verified for business1 month free trial, then renews every month$499.99

How to cancel WhatsApp Business

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select WhatsApp Business (listed under a plan name such as Meta Verified for business).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★85% (1,315,530)
  • 4★5% (84,940)
  • 3★2% (43,457)
  • 2★1% (27,638)
  • 1★3% (57,579)

Recent updates

  • 26.41.75Oct 22, 2026
  • 26.41.74Oct 19, 2026
  • 26.40.77Oct 12, 2026
  • 26.39.75Oct 8, 2026
  • 26.39.73Oct 5, 2026

Praised

  • Excellent communication tool
  • User-friendly interface
  • Secure messaging
  • Helpful business features

Complained about

  • Frequent app crashes and hangs
  • Lack of customer support
  • Privacy concerns with account suspensions
  • Confusing account management

Reported bugs

Issues with status updates and message delivery; Incompatibility with newer iOS versions; Problems with backup and data restoration.

Recent one-star reviews

What’s happening to WhatsAppI discovered that media in my group chats had become inaccessible. Photos now appear as black screens with question marks, PDFs display their filenames but won’t open, and videos and audio files are unavailable. My text conversations remain intact, but years of important media, including work docume…

idu28, Oct 20, 2026

No notification soundWhats'up? Why no notification? Time to use another app?

sunrisevoice, Oct 15, 2026

Open WhatsApp business from Home Screen before continuingIt keeps asking me to “open WhatsApp business from Home Screen before continuing “ Meanwhile I have done that and I can’t still share photos or files from my gallery to WhatsApp business. This sucks

Hairklinics, Oct 11, 2026

Recent five-star reviews

Good AppI’m appreciating the value in this app. I had wished I found it sooner but wishful thinking is not proper for business. This app is.

71Dragon19, Oct 20, 2026

बाबा की किरपा हैअच्छा है

Drashti, Oct 3, 2026

Meta AI issue…Well I have No problem with WhatsApp Business! It’s literally better than the normal WhatsApp. But there is a slight issue with Meta AI. When you ask it to generate a video, it usually generates a 6 or 5 secomd long gof kind of video. But on WhatsApp Business, we can’t really view it. Hopefully it g…

Pkaty2022, Oct 2, 2026

About the developer

WhatsApp Inc. has published on the App Store since May 4, 2009: 2 app(s), 0 of them no longer in the store.

Alternatives to WhatsApp Business

Also similar: Meta Business Suite (4.7★), Meta Ads Manager (4.5★)

Questions people ask

How much does WhatsApp Business cost?

Download: Free. Subscriptions start at $0.29 per month.

How do I cancel WhatsApp Business?

On your iPhone open Settings, tap your name, tap Subscriptions, select WhatsApp Business and tap Cancel Subscription. You keep access until the end of the paid period.

Does WhatsApp Business have a free trial?

Yes: WhatsApp Business Premium offers a 1 month free trial, then $4.99 per month.

Is this app free to use?

The app is free to download and use, but it includes a mix of free and paid features. Some advanced functionalities or enhanced services may require a subscription or in-app purchase.

WhatsApp Business in one paragraph

WhatsApp Business by WhatsApp Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $0.29 per month across 8 plan(s). App Store rating 4.7 from 1,529,981 ratings. 44 of 3,423 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (1%). The developer has 2 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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