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Zoom Workplace subscription: cost, reviews, how to cancel

Zoom Communications, Inc., Business

Free on the App Store

Zoom Workplace by Zoom Communications, Inc. 4 subscription plans from $10.00 per month. 3% of 1,941 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 3,256,029 ratings
  • Cheapest subscription$10.00 per month
  • Reviews mentioning billing, last 12 months55 of 1,941 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan7 days free trial, then $16.99 per month
All signals behind this verdict
Reviews in the last 12 months1,941
Reviews mentioning billing55 (2.8%)
One- or two-star share, last 90 days30% of 428
App Store rating4.7 (3,256,029 ratings)
Developer's apps6, 0 removed from the store
Age5,182 days
Days since last update24
Subscription plans4
Subscription price changes, last 12 months5
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Zoom Workplace costs

Download: Free. Subscriptions start at $10.00 per month.

  • My Notes (Monthly)Renews every month, no trial$10.00
  • Zoom Workplace Pro (Monthly)7 days free trial, then renews every month$16.99
  • My Notes (Annual)Renews every year, no trial$100.00
  • Zoom Workplace Pro (Annual)14 days free trial, then renews every year$169.99

How to cancel Zoom Workplace

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Zoom Workplace (listed under a plan name such as My Notes (Monthly)).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★83% (2,730,275)
  • 4★7% (253,423)
  • 3★2% (72,533)
  • 2★0% (30,023)
  • 1★4% (152,451)

Recent updates

  • 7.2.1Sep 28, 2026
  • 7.2.0Sep 19, 2026
  • 7.1.8Sep 3, 2026
  • 7.1.5Jul 21, 2026
  • 7.1.0Jun 23, 2026

Praised

  • Great app for online classes and meetings
  • Easy to use and intuitive interface
  • Reliable and stable platform
  • Excellent for connecting families and friends during lockdown
  • Useful features like virtual backgrounds, screen sharing, and chat
  • Enables remote work and learning during the pandemic

Complained about

  • Audio and video quality issues, especially on mobile
  • Glitches and freezes during meetings
  • Privacy concerns around data sharing
  • Security vulnerabilities reported
  • High battery consumption on mobile devices
  • Unauthorized access to meetings reported

Reported bugs

Inability to join meetings due to password/ID issues; Accounts getting locked out after multiple login attempts; Shared screen audio not working correctly; Delays in meeting start/end times.

Recent one-star reviews

Meeting passcode problems since update in October 2026Since the update in October, entering a meeting passcode no longer works. Whether the join, mute or video button is pressed subsequently, this takes you back to the passcode entry screen, and not into the meeting. Unfortunately this has rendered the app largely unusable.

Ashley, Oct 21, 2026

ZoomVery slow should update the app more not letting me join meatings and other

Apni, Oct 21, 2026

Bad connectionCouldn’t hear the meeting

Jeph, Oct 22, 2026

Recent five-star reviews

Fantastic app.Best app for meeting

Milind, Oct 21, 2026

Great reception and content!No complaints

Althea67, Oct 19, 2026

PerfectPeffect zoom cada dia melhor

Francys, Oct 22, 2026

About the developer

Zoom Communications, Inc. has published on the App Store since Aug 15, 2012: 6 app(s), 0 of them no longer in the store.

  • Zoom Rooms3.4★
  • Zoom for BlackBerry4.6★
  • Bonsai by Zoom4.3★
  • Zoom Workplace for Intune4.7★
  • Zoom Canvas5.0★

Alternatives to Zoom Workplace

Also similar: Participant 3rd Party Zoom App (4.7★), AI Note Taker - flick (4.2★), Skype for Business (4.3★)

Questions people ask

How much does Zoom Workplace cost?

Download: Free. Subscriptions start at $10.00 per month.

How do I cancel Zoom Workplace?

On your iPhone open Settings, tap your name, tap Subscriptions, select Zoom Workplace and tap Cancel Subscription. You keep access until the end of the paid period.

Does Zoom Workplace have a free trial?

Yes: Zoom Workplace Pro (Monthly) offers a 7 days free trial, then $16.99 per month.

How much does Zoom Workplace cost?

Zoom Workplace offers both free and paid plans. A paid subscription, Zoom Workplace Pro, unlocks features like unlimited meeting duration, cloud recording storage, and co-hosting permissions. Subscriptions automatically renew unless canceled.

Zoom Workplace in one paragraph

Zoom Workplace by Zoom Communications, Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $10.00 per month across 4 plan(s). App Store rating 4.7 from 3,256,029 ratings. 55 of 1,941 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (3%). The developer has 6 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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