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WiZ Connected subscription: cost, reviews, how to cancel

Signify Netherlands B.V., Lifestyle

Free on the App Store

WiZ Connected by Signify Netherlands B.V. 1 subscription plan from $3.99 per month. 0% of 660 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.5★ from 41,382 ratings
  • Cheapest subscription$3.99 per month
  • Reviews mentioning billing, last 12 months2 of 660 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 month free trial, then $3.99 per month
All signals behind this verdict
Reviews in the last 12 months660
Reviews mentioning billing2 (0.3%)
One- or two-star share, last 90 days62% of 196
App Store rating4.5 (41,382 ratings)
Developer's apps37, 11 removed from the store
Age1,464 days
Days since last update17
Subscription plans1
Subscription price changes, last 12 months2
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What WiZ Connected costs

Download: Free. Subscriptions start at $3.99 per month.

  • Heads-Up Monthly Single Home1 month free trial, then renews every month$3.99

How to cancel WiZ Connected

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select WiZ Connected (listed under a plan name such as Heads-Up Monthly Single Home).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★77% (31,884)
  • 4★9% (3,750)
  • 3★2% (1,235)
  • 2★1% (721)
  • 1★7% (3,007)

Recent updates

  • 1.38.5Oct 5, 2026
  • 1.37.5Aug 24, 2026
  • 1.36.3Jul 21, 2026
  • 1.35.1Jun 1, 2026
  • 1.34.2May 18, 2026

Praised

  • Affordable and easy to set up
  • Works well with Alexa and Google Home
  • Intuitive and user-friendly app
  • Reliable and long-lasting bulbs

Complained about

  • Frequent connectivity issues and bulb disconnections
  • Confusing and unintuitive app UI
  • Reduced functionality compared to previous version
  • Automation and scheduling issues

Reported bugs

App crashes and freezes frequently; Inability to add or delete lights/rooms; Automation schedules not working as expected; Inconsistent app behavior across devices.

Recent one-star reviews

Difficult to useI have been a long time app user of these lights. They made a new app to control them that makes it 10x more convoluted to turn the lights on the brightness and color you actually want them. Can only change the brightness on certain settings. Functionality only works on a 2.4 ghz connection so at le…

RHYN0011, Oct 21, 2026

Horrendously incompetent, slow, rude "live chat". Bulbs themselves are great.Horrendously incompetent, slow, rude "live chat". Bulbs themselves are great.

Smarty, Oct 19, 2026

So MADNot only did the new app NOT migrate my WHOLE HOUSE of smart bulbs but there are way too much "options" that were more easily navigated in the OLD APP and made unnecessarily complicated in the new app. You know the saying.... if it ain't broke, don't fix it! The old app was more reliable. I logged i…

Dpuso12, Oct 18, 2026

Recent five-star reviews

EasyEasy to use once set up and a great range of options, I'd definitely recommend this product and the app.

bradz1711, Oct 20, 2026

Wiz LightsSuper Sexy

Big, Oct 19, 2026

Set upInitial set up is difficult but after it is set up, everything is smooth.

Georges, Oct 17, 2026

About the developer

Signify Netherlands B.V. has published on the App Store since Jan 19, 2010: 37 app(s), 11 of them no longer in the store.

  • Remote Keypad5.0★
  • Philips Dynalite DynamicTouch3.0★
  • Dynalite EnvisionTouch1.0★
  • DiscoverMe LTP - Philips
  • Philips PCA5.0★
  • Interact YellowDot

Alternatives to WiZ Connected

Also similar: Cync (the new name of C by GE) (4.6★), LIFX (3.7★), Hubspace (4.8★), Smart LED Light Remote Control (2.3★)

Questions people ask

How much does WiZ Connected cost?

Download: Free. Subscriptions start at $3.99 per month.

How do I cancel WiZ Connected?

On your iPhone open Settings, tap your name, tap Subscriptions, select WiZ Connected and tap Cancel Subscription. You keep access until the end of the paid period.

Does WiZ Connected have a free trial?

Yes: Heads-Up Monthly Single Home offers a 1 month free trial, then $3.99 per month.

Is the WiZ Connected app free to use?

The app itself is free to download and use. However, it does support in-app purchases, which may offer additional features or functionalities for enhanced control and customization of your smart lighting system.

WiZ Connected in one paragraph

WiZ Connected by Signify Netherlands B.V. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $3.99 per month across 1 plan(s). App Store rating 4.5 from 41,382 ratings. 2 of 660 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (0%). The developer has 37 app(s) on the App Store, 11 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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