Care.com: Hire Caregivers subscription: cost, reviews, how to cancel

• App Store rating4.4★ from 41,201 ratings
• Cheapest subscription$24.99 per month
• Reviews mentioning billing, last 12 months54 of 144 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews54 of 144 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (38%)

What Care.com: Hire Caregivers costs

Download: Free. Subscriptions start at $24.99 per month.

• Background Check MembershipRenews every month, no trial$24.99
• Caregiver MembershipRenews every month, no trial$24.99
• Family MembershipRenews every month, no trial$39.99
• Family MembershipRenews every month, no trial$54.99
• Caregiver MembershipRenews every 3 months, no trial$54.99
• Caregiver MembershipRenews every 6 months, no trial$69.99
• Family MembershipRenews every 3 months, no trial$79.99
• Family MembershipRenews every 3 months, no trial$109.99

How to cancel Care.com: Hire Caregivers

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Care.com: Hire Caregivers (listed under a plan name such as Background Check Membership).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Frequent app crashes and glitches; Delayed notifications and messaging issues; Inability to edit or remove profiles and job postings; Inconsistent and unreliable background check process.

Recent one-star reviews

Con artistsThis app charges you to connect you, I’ve talked with over 20 sitters and none can make the schedule work. I’ve paid monthly for this app and it’s done nothing for me.

Ridiculous to have to pay to joinSeems to have good options to choose from, however, you’re required to pay a monthly fee to join. Not a good business model if you just need a caregiver for short term. They need to make this free and then charge caregivers a fee to have a booking

Too expensive and can’t pay hires through app.Not worth it. $188.02 for paying for unlimited “enhanced” background and MVR checks. On top of the annual or monthly rates they charge just so you can message potential caregivers that don’t have reviews because they themselves don’t even know how to use the app. Try another app.

Recent five-star reviews

Love itGreat app . Helped me to find someone to help us while I was postpartum

Single dadThank you so much for providing a service that has given me piece of mind

Employer using Care.comThis app has helped sooooo much finding full time and part time child care. I tell all of my friends and family about it! I have found some quality Nannie’s using this app

About the developer

Care.com, Inc. has published on the App Store since Oct 10, 2009: 9 app(s), 0 of them no longer in the store.

• Activities & Camps by Care.com4.3★
• Care@Work2.5★
• Connect by Care.com
• LifeMart4.8★
• Care.com Caregiver: Find Jobs4.6★

Alternatives to Care.com: Hire Caregivers

• Care.com Caregiver: Find Jobs4.6★
• Find Child Care: Sittercity4.7★
• Bambino: Babysitting made easy4.9★

Also similar: UrbanSitter: Find Child Care (4.8★), Wyndy: Trusted Babysitting App (4.6★), Babysits - Find Babysitters (4.5★)

Questions people ask

How much does Care.com: Hire Caregivers cost?

Download: Free. Subscriptions start at $24.99 per month.

How do I cancel Care.com: Hire Caregivers?

On your iPhone open Settings, tap your name, tap Subscriptions, select Care.com: Hire Caregivers and tap Cancel Subscription. You keep access until the end of the paid period.

Does Care.com: Hire Caregivers have a free trial?

No plan lists a free trial in the US App Store.

How does the app ensure caregiver safety?

Every individual caregiver on the platform undergoes a required background check. The app uses leading technology for continuous platform monitoring and offers a 24/7 Safety Hotline for questions and concerns. Safety tools and resources are also available to assist with hiring decisions.

Is there a cost to use this app?

The app is free to download and use for browsing and finding caregivers. While the description doesn't detail specific in-app purchase costs, it indicates a 'free with in-app purchases' monetization model, suggesting some features or services may incur fees.

Care.com: Hire Caregivers in one paragraph

Care.com: Hire Caregivers by Care.com, Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $24.99 per month across 8 plan(s). App Store rating 4.4 from 41,201 ratings. 54 of 144 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (38%). The developer has 9 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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