Care.com: Hire Caregivers subscription: cost, reviews, how to cancel

• App Store rating4.4★ from 42,957 ratings
• Cheapest subscription$24.99 per month
• Reviews mentioning billing, last 12 months60 of 147 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews60 of 147 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (41%)

What Care.com: Hire Caregivers costs

Download: Free. Subscriptions start at $24.99 per month.

• Background Check MembershipRenews every month, no trial$24.99
• Caregiver MembershipRenews every month, no trial$24.99
• Family MembershipRenews every month, no trial$39.99
• Family MembershipRenews every month, no trial$54.99
• Caregiver MembershipRenews every 3 months, no trial$54.99
• Caregiver MembershipRenews every 6 months, no trial$69.99
• Family MembershipRenews every 3 months, no trial$79.99
• Family MembershipRenews every 3 months, no trial$109.99

How to cancel Care.com: Hire Caregivers

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Care.com: Hire Caregivers (listed under a plan name such as Background Check Membership).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Frequent app crashes and glitches; Delayed notifications and messaging issues; Inability to edit or remove profiles and job postings; Inconsistent and unreliable background check process.

Recent one-star reviews

Don't trust the reviewsI have hired several people from Care and even worked as a provider years ago. I can tell you that they allow anyone to provide services and they don't let you review a person twice. Many services will do their best the first time and then get lazy. Even myself when I was babysitting on there. So ma…

Huge DisappointmentHonestly, I’m so disappointed with this app. I expected it to be helpful and make things easier, but instead, it’s been a frustrating experience. It shouldn’t be this difficult to use an app that’s supposed to help people find caregiving jobs and connect with families. It feels like more trouble tha…

Horrible UIWhy do I need to download an app to find out I need to download a different app to then log in to access the user interface which is just an API library to opens and in app web browser which has no cookie or profile transference that then requires me to LOG IN AGAIN! The UI is clunky, poorly format…

Recent five-star reviews

CareOne stop for your baby’s needs

Incredible resourceI have found so many incredible caregivers through Care.com over the years. It has been a lifesaver and I am so grateful.

Met caring peopleHi, I highly recommend care.com. I have found excellent help on this app for years. Had some great babysitters. Currently kids are older, now needing tutoring. The app is so easy to use. Making a posting is easy. I swiftly got back a bunch of very qualified applicants who were available at th…

About the developer

Care.com, Inc. has published on the App Store since Oct 10, 2009: 9 app(s), 0 of them no longer in the store.

• Activities & Camps by Care.com4.3★
• Care@Work2.5★
• Connect by Care.com
• LifeMart4.9★
• Care.com Caregiver: Find Jobs4.6★

Alternatives to Care.com: Hire Caregivers

• Find Child Care: Sittercity4.7★
• Bambino: Babysitting made easy4.9★
• Peanut: Find Mom Friends4.4★
• Nanit4.7★

Also similar: UrbanSitter: Find Child Care (4.8★), Wyndy: Trusted Babysitting App (4.6★)

Questions people ask

How much does Care.com: Hire Caregivers cost?

Download: Free. Subscriptions start at $24.99 per month.

How do I cancel Care.com: Hire Caregivers?

On your iPhone open Settings, tap your name, tap Subscriptions, select Care.com: Hire Caregivers and tap Cancel Subscription. You keep access until the end of the paid period.

Does Care.com: Hire Caregivers have a free trial?

No plan lists a free trial in the US App Store.

How does the app ensure caregiver safety?

Every individual caregiver on the platform undergoes a required background check. The app uses leading technology for continuous platform monitoring and offers a 24/7 Safety Hotline for questions and concerns. Safety tools and resources are also available to assist with hiring decisions.

Is there a cost to use this app?

The app is free to download and use for browsing and finding caregivers. While the description doesn't detail specific in-app purchase costs, it indicates a 'free with in-app purchases' monetization model, suggesting some features or services may incur fees.

Care.com: Hire Caregivers in one paragraph

Care.com: Hire Caregivers by Care.com, Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $24.99 per month across 8 plan(s). App Store rating 4.4 from 42,957 ratings. 60 of 147 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (41%). The developer has 9 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

Explore more