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Amazon Photos: Photo & Video subscription: cost, reviews, how to cancel

AMZN Mobile LLC, Photo & Video

Free on the App Store

Amazon Photos: Photo & Video by AMZN Mobile LLC. 5 subscription plans from $0.49 per week. 1% of 3,990 recent reviews mention billing.

  • App Store rating4.8★ from 232,380 ratings
  • Cheapest subscription$0.49 per week
  • Reviews mentioning billing, last 12 months58 of 3,990 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Few complaints1.5% of 3,990 recent reviews mention billing; 5% of the last 90 days' reviews are one or two stars
All signals behind this verdict
Reviews in the last 12 months3,990
Reviews mentioning billing58 (1.5%)
One- or two-star share, last 90 days5% of 921
App Store rating4.8 (232,380 ratings)
Developer's apps70, 20 removed from the store
Age4,915 days
Days since last update5
Subscription plans8
Subscription price changes, last 12 months8
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Amazon Photos: Photo & Video costs

Download: Free. Subscriptions start at $0.49 per week.

  • 100 GB Weekly PlanRenews every week, no trial$0.49
  • 50 GB Monthly PlanRenews every month, no trial$0.99
  • 100 GB Monthly PlanRenews every month, no trial$1.99
  • 1 TB Monthly PlanRenews every month, no trial$6.99
  • 2 TB Monthly PlanRenews every month, no trial$11.99

How to cancel Amazon Photos: Photo & Video

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Amazon Photos: Photo & Video (listed under a plan name such as 100 GB Weekly Plan).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★86% (201,460)
  • 4★10% (23,316)
  • 3★1% (3,573)
  • 2★0% (1,147)
  • 1★1% (2,577)

Recent updates

  • 12.10.0Oct 17, 2026
  • 12.9.0Oct 5, 2026
  • 12.8.0Sep 11, 2026
  • 12.7.0Aug 26, 2026
  • 12.6.0Jul 24, 2026

Praised

  • Easy to use
  • Smooth upload process
  • Useful features like facial recognition and memories
  • Great for family sharing
  • Excellent photo quality storage

Complained about

  • Buggy upload/sync issues
  • Concerns about account termination and data loss
  • Limited video storage space
  • Confusing user interface and navigation

Reported bugs

Frequent app crashes and freezes; Inconsistent photo/video upload behavior; Inability to delete or manage duplicate photos.

Recent one-star reviews

This Day photoBefore this update I was able to see the photos taken on this day in my own photographic history. After the update I do not see that option. It was one of my favorite features.

kdb1128, Oct 22, 2026

信頼を裏切られたフル解像度保存、容量無制限(写真のみ)を謳っときながら、アップロード写真が1/10以下の容量に圧縮されている💢 信頼して利用してたのに、それはない。 本体容量節約のために、オリジナルはとっくに完全削除してしまったというのに。 調べてみると、スマホアプリからのアップロードだと通信環境によっては圧縮される場合があるらしい(と言われているが、過去に遡ってみると自分の場合は利用開始当初からほぼ全データ圧縮されている)。 PCデスクトップアプリからのアップロードなら圧縮は防止できるとか。 対策は知れたけど、思い出はガビガビになって、元の姿ではもう戻ってこない…。 ファイル規格を変更することで圧縮され…

ウルトラの, Oct 15, 2026

Not unlimitedMaybe for photos but not video lol defeats the purpose of calling it unlimited. But the title says photo AND video!? Notice the unlimited part is only attached to the word photo

D33C3388, Oct 10, 2026

Recent five-star reviews

It’s awesomeBacks up photos easily

Imbooklover, Oct 18, 2026

Easy access and reliableGreat app

carlos, Oct 18, 2026

Great appIt's great. And free.

NaughtyNezza, Oct 21, 2026

About the developer

AMZN Mobile LLC has published on the App Store since Mar 4, 2009: 70 app(s), 20 of them no longer in the store.

Alternatives to Amazon Photos: Photo & Video

Also similar: Chatbooks (4.8★), Snapfish: Photos Cards & Books (4.6★), Beautify - Hairstyle Try On (4.5★), Mixtiles · Tiles & Photo Books (4.9★), Journi Print | Photobooks (4.8★)

Questions people ask

How much does Amazon Photos: Photo & Video cost?

Download: Free. Subscriptions start at $0.49 per week.

How do I cancel Amazon Photos: Photo & Video?

On your iPhone open Settings, tap your name, tap Subscriptions, select Amazon Photos: Photo & Video and tap Cancel Subscription. You keep access until the end of the paid period.

Does Amazon Photos: Photo & Video have a free trial?

No plan lists a free trial in the US App Store.

Is Amazon Photos free to use?

The app itself is free to download and use. It offers free storage for all users and unlimited photo storage for Amazon Prime members. Additional services like ordering prints and custom gifts are available for purchase.

Amazon Photos: Photo & Video in one paragraph

Amazon Photos: Photo & Video by AMZN Mobile LLC is a Photo & Video app for iPhone. Download: Free. Subscriptions start at $0.49 per week across 5 plan(s). App Store rating 4.8 from 232,380 ratings. 58 of 3,990 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (1%). The developer has 70 app(s) on the App Store, 20 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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