Dropbox: Cloud Storage Backup subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 888,002 ratings
• Cheapest subscription$6.99 per month
• Reviews mentioning billing, last 12 months114 of 1,087 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews114 of 1,087 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%)
• Developer has removed apps3 of this developer's 6 apps are no longer in the App Store
• Free trial converts to a paid plan1 month free trial, then $6.99 per month

What Dropbox: Cloud Storage Backup costs

Download: Free. Subscriptions start at $6.99 per month.

• Dropbox Simple - Monthly1 month free trial, then renews every month$6.99
• Dropbox Plus - MonthlyRenews every month, no trial$11.99
• Dropbox Plus - Monthly1 month free trial, then renews every month$11.99
• Dropbox Plus - Monthly14 days free trial, then renews every month$11.99
• Dropbox Plus - MonthlyRenews every month, no trial¥1600
• Dropbox Professional - MonthlyRenews every month, no trial$19.99
• Dropbox Professional - Monthly1 month free trial, then renews every month$19.99
• Dropbox Family - Monthly1 month free trial, then renews every month$19.99

How to cancel Dropbox: Cloud Storage Backup

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Dropbox: Cloud Storage Backup (listed under a plan name such as Dropbox Simple - Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Freezing on login screen; Duplicate file uploads; Incorrect file timestamps; Incompatibility with iOS updates; Disappearing recent files.

Recent one-star reviews

Why can’t I access my project????How am I paying for 2 accounts???

Doesn’t let me view shared albumsI’m trying to open an album shared with me but you’re trying to force me to pay for a subscription rather than let me view someone else’s album. I hate dropbox so much

File viewer broke in last updateWhen viewing pdf files inside the app full width, closing and reopening the app randomly moves the file being viewed into the narrow left hand window. When this happens nothing is shown in the right hand window. Need to close the file and reopen to put it back in the big right hand window.

Recent five-star reviews

Home picturesVery good app

JeuanDovellJeuanDovell

Dropbox is the original and still the king of storage cloud servicesI love the speed and the features for video especially — transcription, time stamp commentary, and quality of playback

About the developer

Dropbox, Inc. has published on the App Store since Sep 29, 2009: 6 app(s), 3 of them no longer in the store.

• Dropbox EMM4.8★
• Paper by Dropbox4.1★
• Dropbox Passwords - Manager3.3★
• Dropbox Sign: Sign & Fill Docs3.7★
• Dropbox Dash4.6★

Alternatives to Dropbox: Cloud Storage Backup

• Google Drive4.8★
• Documents - File Manager4.8★
• Microsoft OneDrive4.7★
• Google Docs4.8★
• Gmail - Email by Google4.7★

Also similar: My Locker: Photo Vault Apps (4.4★)

Questions people ask

How much does Dropbox: Cloud Storage Backup cost?

Download: Free. Subscriptions start at $6.99 per month.

How do I cancel Dropbox: Cloud Storage Backup?

On your iPhone open Settings, tap your name, tap Subscriptions, select Dropbox: Cloud Storage Backup and tap Cancel Subscription. You keep access until the end of the paid period.

Does Dropbox: Cloud Storage Backup have a free trial?

Yes: Dropbox Simple - Monthly offers a 1 month free trial, then $6.99 per month.

How much does Dropbox cost?

Dropbox offers a free tier with limited storage. Paid subscriptions, like Dropbox Plus, provide significantly more storage (e.g., 2 TB) and advanced features like Dropbox Rewind. Pricing varies by plan and country, and subscriptions renew automatically.

Dropbox: Cloud Storage Backup in one paragraph

Dropbox: Cloud Storage Backup by Dropbox, Inc. is a Productivity app for iPhone. Download: Free. Subscriptions start at $6.99 per month across 8 plan(s). App Store rating 4.8 from 888,002 ratings. 114 of 1,087 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (10%). The developer has 6 app(s) on the App Store, 3 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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