Dropbox: Cloud Storage Backup subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 922,666 ratings
• Cheapest subscription$6.99 per month
• Reviews mentioning billing, last 12 months126 of 1,187 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews126 of 1,187 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (11%)
• Developer has removed apps3 of this developer's 6 apps are no longer in the App Store
• Free trial converts to a paid plan1 month free trial, then $6.99 per month

What Dropbox: Cloud Storage Backup costs

Download: Free. Subscriptions start at $6.99 per month.

• Dropbox Simple - Monthly1 month free trial, then renews every month$6.99
• Dropbox Plus - MonthlyRenews every month, no trial$11.99
• Dropbox Plus - Monthly1 month free trial, then renews every month$11.99
• Dropbox Plus - Monthly14 days free trial, then renews every month$11.99
• Dropbox Plus - MonthlyRenews every month, no trial¥1600
• Dropbox Professional - MonthlyRenews every month, no trial$19.99
• Dropbox Professional - Monthly1 month free trial, then renews every month$19.99
• Dropbox Family - Monthly1 month free trial, then renews every month$19.99

How to cancel Dropbox: Cloud Storage Backup

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Dropbox: Cloud Storage Backup (listed under a plan name such as Dropbox Simple - Monthly).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Freezing on login screen; Duplicate file uploads; Incorrect file timestamps; Incompatibility with iOS updates; Disappearing recent files.

Recent one-star reviews

You are really difficult to deal withI’m trying to erase images and your ads keep popping up, asking me to buy more space.

Storage issueJust because my storage is full, does not mean that I should have limited access to my current photos. I do not want to purchase any more storage and I no longer want to use Dropbox. I just want to retrieve the photos that I paid for and that belong to me.

My files were within limits and the limits decreased over time. Now they are threatening to delete.I put a bunch of family photos into Dropbox because I had to move and most of my property was destroyed. I am using free, but can’t afford to upgrade now until things better. They’ve been sending me emails that have repeatedly told me to get more storage, then it started talking about being over the…

Recent five-star reviews

Cloud computingSync

I love ❤️ DropboxDropbox is the BEST 💯

Dropbox goes beyond expectationsDropbox is an exceptional cloud tool for storing and retrieving various types of documents. The structure and formatting is simple and easy to use and has been an effective tool for me for years. I highly recommend this app for cloud storage.

About the developer

Dropbox, Inc. has published on the App Store since Sep 29, 2009: 6 app(s), 3 of them no longer in the store.

• Dropbox EMM4.8★
• Paper by Dropbox4.1★
• Dropbox Passwords - Manager3.3★
• Dropbox Sign: Sign & Fill Docs3.7★
• Dropbox Dash4.6★

Alternatives to Dropbox: Cloud Storage Backup

• Box: The power of Content + AI4.8★
• MEGA: Encrypted Cloud Storage4.6★
• Microsoft OneDrive4.7★
• Docusign - Upload & Sign Docs4.9★

Also similar: pCloud - Cloud Storage (4.7★), Google Cloud (3.3★)

Questions people ask

How much does Dropbox: Cloud Storage Backup cost?

Download: Free. Subscriptions start at $6.99 per month.

How do I cancel Dropbox: Cloud Storage Backup?

On your iPhone open Settings, tap your name, tap Subscriptions, select Dropbox: Cloud Storage Backup and tap Cancel Subscription. You keep access until the end of the paid period.

Does Dropbox: Cloud Storage Backup have a free trial?

Yes: Dropbox Simple - Monthly offers a 1 month free trial, then $6.99 per month.

How much does Dropbox cost?

Dropbox offers a free tier with limited storage. Paid subscriptions, like Dropbox Plus, provide significantly more storage (e.g., 2 TB) and advanced features like Dropbox Rewind. Pricing varies by plan and country, and subscriptions renew automatically.

Dropbox: Cloud Storage Backup in one paragraph

Dropbox: Cloud Storage Backup by Dropbox, Inc. is a Productivity app for iPhone. Download: Free. Subscriptions start at $6.99 per month across 8 plan(s). App Store rating 4.8 from 922,666 ratings. 126 of 1,187 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (11%). The developer has 6 app(s) on the App Store, 3 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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