eufy subscription: cost, reviews, how to cancel

• App Store rating4.6★ from 71,265 ratings
• Cheapest subscription$3.99 per month
• Reviews mentioning billing, last 12 months116 of 1,932 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Free trial converts to a paid plan14 days free trial, then $3.99 per month

What eufy costs

Download: Free. Subscriptions start at $3.99 per month.

• Cloud Storage Basic(1 device)14 days free trial, then renews every month$3.99
• Cloud Backup Basic(1 device)1 month free trial, then renews every month$3.99
• Cloud Backup Basic (1 device)Renews every month, no trial$3.99
• Protection Plan Basic(1 home)Renews every month, no trial$4.99
• Cloud Storage Basic(2 devices)14 days free trial, then renews every month$7.99
• Cloud Backup Basic(2 devices)1 month free trial, then renews every month$7.99
• Protection Plan Plus(1 home)Renews every month, no trial$9.99
• Cloud Storage Plus(10 devices)14 days free trial, then renews every month$13.99

Price changes

• May 2, 2025: Cloud Backup Basic(1 device) went from $2.99 to $3.99 per month
• May 2, 2025: Cloud Backup Basic (1 device) went from $2.99 to $3.99 per month
• May 2, 2025: Cloud Backup Basic(2 devices) went from $5.99 to $7.99 per month
• May 2, 2025: Cloud Backup Plus(10 devices) went from $9.99 to $13.99 per month
• May 2, 2025: Cloud Storage Basic(1 device) went from $29.99 to $39.99 per year
• May 2, 2025: Cloud Backup Basic(1 device) went from $29.99 to $39.99 per year

How to cancel eufy

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select eufy (listed under a plan name such as Cloud Storage Basic(1 device)).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Cameras randomly going offline with no warning; Playback timeline and event markers not working as expected; Notifications not reliably triggering for important events; Compatibility issues with newer iOS and Android versions.

Recent one-star reviews

GarbageWhat’s the point of having security cameras if you can’t even watch them? Yes, you read that correctly: Eufy Cameras CANNOT be watched.. if you hop in the shower and want to leave the camera viewed on your phone, it automatically cuts out after a few minutes “to preserve your battery”. There is NO w…

Black screenHi i still face the black screen problem after updating to version : 6.0.91 . Please fix this issue Thanks

App Sucks!!!App Sucks!!!

Recent five-star reviews

Latest version 6.0I must say that i almost left Eufy because of the bugs and errors the app was creating. This latest version restores my faith and sets Eufy apart from all the rest.

AI trakingIt would be very useful to have an option that automatically turns AI Tracking on and off according to a schedule chosen by the user. For example, the user could set AI Tracking to remain off during the day, so the camera does not constantly move and track people in a way that could make neighbors…

eufy s1 pro vacuumI purchased two of these and only one last past year. They gave me a used different model when sent it in for repair thank God for Amazon extended warranties I paid for.They paid me out for the price a paid for the unit just because this I may not buy another vacuum from this company. It had a bad b…

About the developer

Power Mobile Life LLC has published on the App Store since Apr 1, 2016: 26 app(s), 1 of them no longer in the store.

• AnkerBox2.7★
• eufy Life4.8★
• AnkerK1.0★
• Roav DashCam4.7★
• eufy Clean (EufyHome)4.7★
• Roav Charger4.8★

Alternatives to eufy

• Alfred Camera: Home Security4.8★
• Arlo Secure: Home Security4.2★

Also similar: SimpliSafe Home Security App (4.8★), Kangaroo: Simple Home Security (4.6★), ZoomOn Home Security Camera (4.2★), Canary - Smart Home Security (4.2★)

Questions people ask

How much does eufy cost?

Download: Free. Subscriptions start at $3.99 per month.

How do I cancel eufy?

On your iPhone open Settings, tap your name, tap Subscriptions, select eufy and tap Cancel Subscription. You keep access until the end of the paid period.

Does eufy have a free trial?

Yes: Cloud Storage Basic(1 device) offers a 14 days free trial, then $3.99 per month.

Is the eufy app free to use?

The eufy app is free to download and use. Based on the provided information, it operates on a 'free with in-app purchases' model, suggesting that while the core functionality is free, certain advanced features or services might require additional purchases.

eufy in one paragraph

eufy by Power Mobile Life LLC is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $3.99 per month across 8 plan(s). App Store rating 4.6 from 71,265 ratings. 116 of 1,932 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (6%). The developer has 26 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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