LifeLock Identity subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 196,357 ratings
• Cheapest subscription$11.49 per month
• Reviews mentioning billing, last 12 months47 of 349 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews47 of 349 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%)
• Free trial converts to a paid plan1 month free trial, then $11.49 per month

What LifeLock Identity costs

Download: Free. Subscriptions start at $11.49 per month.

• Standard without credit1 month free trial, then renews every month$11.49
• LifeLock Standard1 month free trial, then renews every month$11.99
• LifeLock AdvancedRenews every month, no trial$19.99
• Advantage without credit1 month free trial, then renews every month$20.49
• LifeLock Advantage1 month free trial, then renews every month$22.99
• Ultimate Plus without credit1 month free trial, then renews every month$28.49
• LifeLock Ultimate Plus1 month free trial, then renews every month$34.99
• LifeLock TotalRenews every month, no trial$34.99

How to cancel LifeLock Identity

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select LifeLock Identity (listed under a plan name such as Standard without credit).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Biometric authentication not working consistently; Accounts randomly becoming disconnected; Inability to delete or archive old dispute records.

Recent one-star reviews

RubbishStay away from anything Norton. I have my subscription to them through EE and I’ve never once been able to get onto any of the apps or services. And I get emails every week from them telling me my info is on the dark web yet all the links they send me don’t work. Absolute rubbish and been a waste of…

What do you mean this is no longer supported!I just bought a years worth of protection and it won’t update what gives?

It’s not letting me sign in what’s going onThis app is crashing to much

Recent five-star reviews

Peace of MindI’ve been extremely happy with LifeLock’s constant surveillance of my accounts for unusual activity. They typically have a post of activity before my bank catches anything out of sync. Thank you for better sleep every night!

GreatA bit messy and at times hard to use.

Feeling ProtectedIt’s protection that you don’t have to worry about. I know my information is secure and confidential.

About the developer

Gen Digital Inc. has published on the App Store since May 6, 2013: 21 app(s), 8 of them no longer in the store.

• Norton Password Manager4.5★
• Symantec Work Mail4.0★
• Symantec Work Web4.0★
• Symantec Work Hub4.5★
• WSMC Navigator5.0★
• Norton Family Companion App1.4★

Alternatives to LifeLock Identity

• Aura: Security & Protection4.7★
• Quicken: Budget & Track Money4.5★

Also similar: myEquifax (4.8★), TransUnion® (4.6★), IDX - Identity & Privacy (2.4★), Via Benefits Accounts (4.8★)

Questions people ask

How much does LifeLock Identity cost?

Download: Free. Subscriptions start at $11.49 per month.

How do I cancel LifeLock Identity?

On your iPhone open Settings, tap your name, tap Subscriptions, select LifeLock Identity and tap Cancel Subscription. You keep access until the end of the paid period.

Does LifeLock Identity have a free trial?

Yes: Standard without credit offers a 1 month free trial, then $11.49 per month.

How much does LifeLock Identity cost?

The app itself is free to download, but it offers various protection plans with different levels of coverage and features. These plans are available through in-app purchases, with pricing varying based on the chosen tier and coverage.

LifeLock Identity in one paragraph

LifeLock Identity by Gen Digital Inc. is a Finance app for iPhone. Download: Free. Subscriptions start at $11.49 per month across 8 plan(s). App Store rating 4.8 from 196,357 ratings. 47 of 349 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (13%). The developer has 21 app(s) on the App Store, 8 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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