LifeLock Identity subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 195,147 ratings
• Cheapest subscription$11.49 per month
• Reviews mentioning billing, last 12 months49 of 346 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Billing complaints in reviews49 of 346 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%)
• Free trial converts to a paid plan1 month free trial, then $11.49 per month

What LifeLock Identity costs

Download: Free. Subscriptions start at $11.49 per month.

• Standard without credit1 month free trial, then renews every month$11.49
• LifeLock Standard1 month free trial, then renews every month$11.99
• Advantage without credit1 month free trial, then renews every month$20.49
• LifeLock Advantage1 month free trial, then renews every month$22.99
• Ultimate Plus without credit1 month free trial, then renews every month$28.49
• LifeLock Ultimate Plus1 month free trial, then renews every month$34.99
• LifeLock TotalRenews every month, no trial$34.99
• LifeLock Identity Advisor1 year free trial, then renews every year$49.99

How to cancel LifeLock Identity

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select LifeLock Identity (listed under a plan name such as Standard without credit).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Biometric authentication not working consistently; Accounts randomly becoming disconnected; Inability to delete or archive old dispute records.

Recent one-star reviews

Customer service is nonexistentIf you have LifeLock and want to speak to an Agent, and the wait time is in excess of 30 minutes, and the App logs you out in 15 minutes, there’s a problem…

PUWhat happened to clicking on Classic? This interface stinks. Where is my stuff? Horrible

Credit Card Ads?Yo, I spend way too much on this service for you to be trying to sell me credit cards. If I wanted that, I could cancel and just use one of the free credit monitoring systems. Definitely canceling after my year is up.

Recent five-star reviews

Security and peace of mindGreat product.

LifelockThis is a great app that protects against all forms of identity theft. Greatly appreciated the protection.

Fabulous protectionForecastle what is required👍

About the developer

Gen Digital Inc. has published on the App Store since May 6, 2013: 21 app(s), 8 of them no longer in the store.

• Norton Password Manager4.5★
• Symantec Work Mail4.0★
• Symantec Work Web4.0★
• Symantec Work Hub4.5★
• WSMC Navigator5.0★
• Norton Family Companion App1.4★

Alternatives to LifeLock Identity

• Aura: Security & Protection4.7★
• Experian®4.8★
• Credit Sesame: Grow Your Score4.8★

Also similar: Lock & Alert (1.8★), TransUnion® (4.6★), Intuit Credit Karma (4.8★)

Questions people ask

How much does LifeLock Identity cost?

Download: Free. Subscriptions start at $11.49 per month.

How do I cancel LifeLock Identity?

On your iPhone open Settings, tap your name, tap Subscriptions, select LifeLock Identity and tap Cancel Subscription. You keep access until the end of the paid period.

Does LifeLock Identity have a free trial?

Yes: Standard without credit offers a 1 month free trial, then $11.49 per month.

How much does LifeLock Identity cost?

The app itself is free to download, but it offers various protection plans with different levels of coverage and features. These plans are available through in-app purchases, with pricing varying based on the chosen tier and coverage.

LifeLock Identity in one paragraph

LifeLock Identity by Gen Digital Inc. is a Finance app for iPhone. Download: Free. Subscriptions start at $11.49 per month across 8 plan(s). App Store rating 4.8 from 195,147 ratings. 49 of 346 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%). The developer has 21 app(s) on the App Store, 8 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

Explore more