Marco Polo - Video Messenger subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 2,158,365 ratings
• Cheapest subscription$7.99 per month
• Reviews mentioning billing, last 12 months49 of 622 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Free trial converts to a paid plan7 days free trial, then $9.99 per month

What Marco Polo - Video Messenger costs

Download: Free. Subscriptions start at $7.99 per month.

• Marco Polo - Unlimited StorageRenews every month, no trial$7.99
• Marco Polo Plus7 days free trial, then renews every month$9.99
• Marco Polo Plus14 days free trial, then renews every month$9.99
• Marco Polo Plus - Family Plan7 days free trial, then renews every month$19.99
• Marco Polo Plus – Family Plan14 days free trial, then renews every month$19.99
• Marco Polo - Unlimited StorageRenews every year, no trial$47.99
• Marco Polo PlusRenews every year, no trial$79.99
• Marco Polo Plus7 days free trial, then renews every year$79.99

How to cancel Marco Polo - Video Messenger

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Marco Polo - Video Messenger (listed under a plan name such as Marco Polo - Unlimited Storage).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Videos stopping or going black during playback; Issues with marking messages as unwatched; Inconsistent behavior after app updates; Forced upgrade to paid version without warning.

Recent one-star reviews

UnfortunateI tried the free trial version for the paid tier. You can reply within others videos, not just after. Cool idea especially in large groups. Then-you get like 5 seconds to respond, what do you even say? “Wow I really like how you—“ done. I had to use 3 separate videos just to react to a video and the…

Microphone setting?When using AirPods, the app does not use the AirPods’ microphone, but the mic on the phone. Would be good for this to change.

Disappointing now a daysI used to use this app in like 2019. It was awesome. Loved it. Now all they want is money and everything requires a paid plan. The free feature barely exists. I’m so disappointed.

Recent five-star reviews

Meaningful connectionsI enjoy using Marco Polo frequently. It provides a quick way to connect with others in a meaningful way to share messages within the heart and mind.

CutsieRly funnn

Changed my relationshipsThis app is single-handedly responsible for keeping me in constant contact with some of my best friends and sister in different time zones. I love it so much and it feels so personal. It’s also convenient for all of our insane schedules with kids and work.

About the developer

Joya Communications has published on the App Store since Oct 7, 2014: 1 app(s), 0 of them no longer in the store.

Alternatives to Marco Polo - Video Messenger

• WhatsApp Messenger4.7★
• Discord - Talk, Play, Hang Out4.7★
• JusTalk - Video Chat & Calls4.4★
• Telegram Messenger4.0★
• Rakuten Viber Messenger4.6★

Also similar: Messenger (4.7★)

Questions people ask

How much does Marco Polo - Video Messenger cost?

Download: Free. Subscriptions start at $7.99 per month.

How do I cancel Marco Polo - Video Messenger?

On your iPhone open Settings, tap your name, tap Subscriptions, select Marco Polo - Video Messenger and tap Cancel Subscription. You keep access until the end of the paid period.

Does Marco Polo - Video Messenger have a free trial?

Yes: Marco Polo Plus offers a 7 days free trial, then $9.99 per month.

How much does it cost?

The app is free to use with unlimited chats and groups, emoji reactions, and the Sharecast feature. A premium subscription, Marco Polo Plus, offers additional features like speed control and background listening, with options for individual or family plans.

Marco Polo - Video Messenger in one paragraph

Marco Polo - Video Messenger by Joya Communications is a Social Networking app for iPhone. Download: Free. Subscriptions start at $7.99 per month across 8 plan(s). App Store rating 4.8 from 2,158,365 ratings. 49 of 622 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (8%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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