Microsoft Outlook subscription: cost, reviews, how to cancel

• App Store rating4.8★ from 9,345,596 ratings
• Cheapest subscription$1.99 per month
• Reviews mentioning billing, last 12 months115 of 5,924 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Few complaints1.9% of 5,924 recent reviews mention billing; 24% of the last 90 days' reviews are one or two stars

What Microsoft Outlook costs

Download: Free. Subscriptions start at $1.99 per month.

• Microsoft 365 BasicRenews every month, no trial$1.99
• Microsoft 365 PersonalRenews every month, no trial$9.99
• Microsoft 365 FamilyRenews every month, no trial$12.99
• Microsoft Copilot ProRenews every month, no trial$20.00

How to cancel Microsoft Outlook

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Microsoft Outlook (listed under a plan name such as Microsoft 365 Basic).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Frequent crashes when adding accounts; Delayed email notifications and syncing issues; Inability to delete emails in bulk; Calendar reminders not working as expected.

Recent one-star reviews

Just gets worseIf I could give negative stars I would. I can’t find subfolders, no outbox on the app or anything. How can you be productive without the right tools. It seems Microsoft development team should be fired. Go back to 2010 when things worked.

Keeps crashing outKeeps crashing out when emptying the deleted folder

Impossible to sign inDon’t waste your time with Outlook mail, asks you to sign in constantly and the mysterious sign in code that is supposed to show on the app never does. Deleted this account from all but one of my devices

Recent five-star reviews

DonGreat help

JunkEnjoy getting normal emails but the amount of junk mail is exhausting to view each day to check for normal emails.

⭐️⭐️⭐️⭐️⭐️Just happy ☺️

About the developer

Microsoft Corporation has published on the App Store since Dec 16, 2009: 107 app(s), 41 of them no longer in the store.

• Viva Engage4.6★
• Microsoft Bing Search4.7★
• Microsoft OneNote4.7★
• Microsoft OneDrive4.7★
• Microsoft Lync 2010 for iPad2.2★
• Microsoft Lync 2010 for iPhone1.7★

Alternatives to Microsoft Outlook

• Google Drive4.8★
• mail.com - email & cloud4.7★
• Google Calendar: Get Organized4.5★
• Box: The power of Content + AI4.8★
• Email - Edison Mail4.5★

Also similar: Mail App for Outlook (4.5★)

Questions people ask

How much does Microsoft Outlook cost?

Download: Free. Subscriptions start at $1.99 per month.

How do I cancel Microsoft Outlook?

On your iPhone open Settings, tap your name, tap Subscriptions, select Microsoft Outlook and tap Cancel Subscription. You keep access until the end of the paid period.

Does Microsoft Outlook have a free trial?

No plan lists a free trial in the US App Store.

How much does this app cost?

The app itself is free to download and use. However, advanced AI features like Summarise with Copilot and Coaching with Copilot require a Microsoft 365 Personal or Family subscription, which can be purchased through in-app purchases starting at $6.99 a month in the US. These subscriptions also offer additional benefits like 1TB of storage.

Microsoft Outlook in one paragraph

Microsoft Outlook by Microsoft Corporation is a Productivity app for iPhone. Download: Free. Subscriptions start at $1.99 per month across 4 plan(s). App Store rating 4.8 from 9,345,596 ratings. 115 of 5,924 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (2%). The developer has 107 app(s) on the App Store, 41 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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