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Philips Hue subscription: cost, reviews, how to cancel

Signify Netherlands B.V., Lifestyle

Free on the App Store

Philips Hue by Signify Netherlands B.V. 8 subscription plans from $0.99 per month. 1% of 6,200 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.7★ from 117,044 ratings
  • Cheapest subscription$0.99 per month
  • Reviews mentioning billing, last 12 months47 of 6,200 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Few complaints0.8% of 6,200 recent reviews mention billing; 5% of the last 90 days' reviews are one or two stars
All signals behind this verdict
Reviews in the last 12 months6,200
Reviews mentioning billing47 (0.8%)
One- or two-star share, last 90 days5% of 1,408
App Store rating4.7 (117,044 ratings)
Developer's apps37, 11 removed from the store
Age3,830 days
Days since last update5
Subscription plans9
Subscription price changes, last 12 months22
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What Philips Hue costs

Download: Free. Subscriptions start at $0.99 per month.

  • Motion Aware Monthly PlanRenews every month, no trial$0.99
  • Sync TV-app for LG (1 Month)Renews every month, no trial$2.99
  • Secure Basic for 1 cameraRenews every month, no trial$3.99
  • Secure Basic for 2 camerasRenews every month, no trial$7.99
  • Secure PlusRenews every month, no trial$9.99
  • Motion Aware Yearly PlanRenews every year, no trial$9.99
  • Secure Basic for 1 cameraRenews every year, no trial$39.99
  • Secure Basic for 2 camerasRenews every year, no trial$79.99

Price changes

  • Feb 23, 2025: Sync TV-app for LG (1 Month) went from $0.29 to $2.99 per month

How to cancel Philips Hue

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Philips Hue (listed under a plan name such as Motion Aware Monthly Plan).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★84% (98,419)
  • 4★8% (10,163)
  • 3★1% (2,025)
  • 2★0% (1,123)
  • 1★3% (4,634)

Recent updates

  • 6.3.1Oct 17, 2026
  • 6.3.0Oct 15, 2026
  • 6.2.0Sep 30, 2026
  • 6.1.0Sep 22, 2026
  • 6.0.0Sep 3, 2026

Praised

  • Reliable and stable
  • Flexible lighting control
  • Intuitive and user-friendly
  • Vibrant and customizable colors
  • Secure remote access

Complained about

  • Connectivity issues after updates
  • Confusing navigation and UI changes
  • Slow performance and lag
  • Frustrating loss of key features
  • Incompatible with older devices

Reported bugs

Lights not responding to app commands; Scenes and automations not working as expected; Frequent app crashes and freezes; Inability to log in or sync with account; Erratic behavior after software updates.

Recent one-star reviews

TerribleIf your bridge dies so do all your lights and customer service! 2 years old and over 40 lights. Very disappointing.

StevenShannon, Oct 16, 2026

Great lights, poor application.I am one of the first adopters of this system, so I expected bumps with new technology. This, however, is years on and this application still doesn't have an as-needed timer function. That alone would make this more accessible for the nonhearing community.

Marzinkai, Oct 16, 2026

Hot garbageBiggest POS brand that exists. Hue bridge required to interface with other apps. Hue bridge highly likely to stop working altogether for apparently no reason. 0/10, if I could give no stars I believe that would be more a more appropriate rating for this overpriced end stage capitalism garbage

Jamiezxds, Oct 16, 2026

Recent five-star reviews

Light is liveThis app & hue is extremely user friendly & true treasure for light hue and ambiance, live long & prosperous 🖖

Shynel, Oct 18, 2026

Works great and reliable!Works with homekit and the most reliable app and lights.

thebawsehawg, Oct 18, 2026

Hue lights are awesomeI love my Hue lights and the app is fantastic to do everything you want to do.

Aburguy, Oct 18, 2026

About the developer

Signify Netherlands B.V. has published on the App Store since Jan 19, 2010: 37 app(s), 11 of them no longer in the store.

  • Remote Keypad5.0★
  • Philips Dynalite DynamicTouch3.0★
  • Dynalite EnvisionTouch1.0★
  • DiscoverMe LTP - Philips
  • Philips PCA5.0★
  • Interact YellowDot

Alternatives to Philips Hue

Also similar: Hue Essentials (4.2★), Home Assistant (4.7★), Nanoleaf (4.2★), Aqara Home (4.7★), LIFX (3.7★)

Questions people ask

How much does Philips Hue cost?

Download: Free. Subscriptions start at $0.99 per month.

How do I cancel Philips Hue?

On your iPhone open Settings, tap your name, tap Subscriptions, select Philips Hue and tap Cancel Subscription. You keep access until the end of the paid period.

Does Philips Hue have a free trial?

No plan lists a free trial in the US App Store.

Is the Philips Hue app free to use?

The Philips Hue app itself is free to download and use. However, some advanced features, such as syncing lights with TV or games using the HDMI sync box, may require additional hardware purchases or in-app purchases.

Philips Hue in one paragraph

Philips Hue by Signify Netherlands B.V. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $0.99 per month across 8 plan(s). App Store rating 4.7 from 117,044 ratings. 47 of 6,200 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (1%). The developer has 37 app(s) on the App Store, 11 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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