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ShutEye®: Sleep Tracker, Sound subscription: cost, reviews, how to cancel

Enerjoy Pte. Ltd., Health & Fitness

Free on the App Store

ShutEye®: Sleep Tracker, Sound by Enerjoy Pte. Ltd. 8 subscription plans from $7.99 per month. 37% of 490 recent reviews mention billing.

  • App Store rating4.8★ from 349,370 ratings
  • Cheapest subscription$7.99 per month
  • Reviews mentioning billing, last 12 months179 of 490 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews179 of 490 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (37%)
  • Free trial converts to a paid planThen $7.99 per month
All signals behind this verdict
Reviews in the last 12 months490
Reviews mentioning billing179 (36.5%)
One- or two-star share, last 90 days62% of 78
App Store rating4.8 (349,370 ratings)
Developer's apps8, 1 removed from the store
Age2,465 days
Days since last update4
Subscription plans17
Subscription price changes, last 12 months9
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What ShutEye®: Sleep Tracker, Sound costs

Download: Free. Subscriptions start at $7.99 per month.

  • 1-Month ShutEye VIPRenews every month, no trial$7.99
  • 1-Month ShutEye PremiumRenews every month, no trial$9.99
  • 1-Month ShutEye Premium PlanRenews every month, no trial$9.99
  • Shuteye Premium (Monthly)Renews every month, no trial$12.99
  • Limited Time Offer (6-Month)Renews every 6 months, no trial$19.99
  • Limited Time OfferRenews every year, no trial$29.99
  • ShutEye Gold(Special Offer)Renews every year, no trial$29.99
  • ShutEye Premium Special OfferRenews every year, no trial$29.99

How to cancel ShutEye®: Sleep Tracker, Sound

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select ShutEye®: Sleep Tracker, Sound (listed under a plan name such as 1-Month ShutEye VIP).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★85% (299,357)
  • 4★9% (31,642)
  • 3★2% (10,036)
  • 2★0% (2,865)
  • 1★1% (5,470)

Recent updates

  • 3.5.3Sep 3, 2026
  • 3.5.2Aug 27, 2026
  • 3.5.1Aug 20, 2026
  • 3.5.0Aug 13, 2026
  • 3.4.9Jul 27, 2026

Praised

  • Best app ever!
  • Helps with sleep
  • Tracks sleep patterns
  • Relaxing sounds and stories
  • Smart alarm feature

Complained about

  • Expensive premium features
  • Drains battery
  • Inaccurate sleep tracking
  • Automated review prompts
  • Limited free recordings

Reported bugs

App crashes or freezes; Recordings not working properly; Incorrect sleep data; Subscription issues (e.g. auto-renewal, refunds).

Recent one-star reviews

Deceptive subscription modelI wanted to try the app and would have been happy to buy it if it worked for me. However when clicking the 7 day free trial it automatically billed me $99 for a year, not only that it tried to again get me to up the subscription to a higher tier. I’ve got no idea how they got through Apples qualit…

Nfrizell, Aug 25, 2026

Does not save dataI tried the free version of this app over the past month and it only saved my data maybe 20% of the time. I would select “wake up” and go to listen to my sleep recordings and when I hit the arrow to return to the main page, it would reset and my whole previous nights data would be erased. It also wa…

Laraemikki, Aug 15, 2026

MisleadingIf there is a fee for this app, why is it not published prior to purchase?

Loganwriter, Aug 9, 2026

Recent five-star reviews

Pretty good almost thereUpdate the alarm is working even when the phone is in silent mode allowing me to relax and sleep. So far I like this app I’ve used another app for 6 years and this one has filled the gaps super well and helped me identify sleep issues. I wish the alarm worked better, I generally have my phone silenc…

SmallredFam, Aug 14, 2026

Use it all timeI use it all time because it helps me get up and ready for fitness and soccer I recommend u use it 24/7

cifj5, Aug 13, 2026

Meu soninhoMil

Meu, Aug 11, 2026

About the developer

Enerjoy Pte. Ltd. has published on the App Store since Dec 9, 2019: 8 app(s), 1 of them no longer in the store.

Alternatives to ShutEye®: Sleep Tracker, Sound

Questions people ask

How much does ShutEye®: Sleep Tracker, Sound cost?

Download: Free. Subscriptions start at $7.99 per month.

How do I cancel ShutEye®: Sleep Tracker, Sound?

On your iPhone open Settings, tap your name, tap Subscriptions, select ShutEye®: Sleep Tracker, Sound and tap Cancel Subscription. You keep access until the end of the paid period.

Does ShutEye®: Sleep Tracker, Sound have a free trial?

No plan lists a free trial in the US App Store.

How much does ShutEye cost?

ShutEye offers a subscription model with an auto-renewing subscription priced at $59.99 per year for unlimited access to VIP features. This subscription is charged to your iTunes Account upon confirmation and can be managed or canceled in Account Settings.

ShutEye®: Sleep Tracker, Sound in one paragraph

ShutEye®: Sleep Tracker, Sound by Enerjoy Pte. Ltd. is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $7.99 per month across 8 plan(s). App Store rating 4.8 from 349,370 ratings. 179 of 490 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (37%). The developer has 8 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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