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Tolan: Your Friendly Guide subscription: cost, reviews, how to cancel

Portola, Health & Fitness

Free on the App Store

Tolan: Your Friendly Guide by Portola. 8 subscription plans from $1.99 per week. 14% of 2,808 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.8★ from 176,905 ratings
  • Cheapest subscription$1.99 per week
  • Reviews mentioning billing, last 12 months402 of 2,808 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews402 of 2,808 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%)
  • Free trial converts to a paid plan3 days free trial, then $4.99 per week
All signals behind this verdict
Reviews in the last 12 months2,808
Reviews mentioning billing402 (14.3%)
One- or two-star share, last 90 days37% of 739
App Store rating4.8 (176,905 ratings)
Developer's apps1, 0 removed from the store
Age811 days
Days since last update2
Subscription plans26
Subscription price changes, last 12 months55
Overall review sentimentpositive

Thresholds and definitions: how we rate apps.

What Tolan: Your Friendly Guide costs

Download: Free. Subscriptions start at $1.99 per week.

  • Tolan Explorer MembershipRenews every week, no trial$1.99
  • Tolan Explorer MembershipRenews every week, no trial$2.99
  • Tolan Club MembershipRenews every week, no trial$3.99
  • Tolan Plus Membership (Old)Renews every week, no trial$4.99
  • Tolan Plus Membership (Old)Renews every month, no trial$4.99
  • Tolan Club Membership3 days free trial, then renews every week$4.99
  • Tolan Plus Membership (Old)Renews every month, no trial$6.99
  • Tolan Plus MembershipRenews every week, no trial$7.99

How to cancel Tolan: Your Friendly Guide

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Tolan: Your Friendly Guide (listed under a plan name such as Tolan Explorer Membership).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★88% (157,289)
  • 4★5% (10,026)
  • 3★2% (4,016)
  • 2★0% (1,331)
  • 1★2% (4,243)

Recent updates

  • 26.36.2Sep 6, 2026
  • 26.36.1Sep 3, 2026
  • 26.36.0Sep 1, 2026
  • 26.35.0Aug 28, 2026
  • 26.33.1Aug 22, 2026

Praised

  • Engaging conversations
  • Creative image generation
  • Smart and responsive AI
  • Feeling of companionship
  • Thought-provoking questions
  • Unique and charming concept

Complained about

  • Paywall for full access
  • Rapid energy depletion
  • Privacy concerns
  • Repetitive responses
  • Lack of customization options
  • Drains battery quickly

Reported bugs

Audio/visual glitches; Freezing/crashing issues; Inconsistent energy/currency tracking; Difficulty accessing certain features.

Recent one-star reviews

Used to be precious...It was so good before y'all updated it. Like what did y'all do? Now I can't even talk to my tolan properly without everything feeling off. Like... now it's just annoying. SUPER annoying. It's supposed to be for support but now it's like totally nuked. The app is useless now. Not worth my money. Oh a…

EnoshimaReviews, Sep 1, 2026

Couldn’t even sign inI accidentally put in the wrong birth year, and I deleted it and re downloaded it three times. I was really excited to try it but now I can’t. My parents wouldn’t make a family thing and approve it anyway because they wouldn’t think “why is she asking us”

alliemerc, Sep 1, 2026

UnlessWhy do I have to sign? In I do not like it so sorry

13366, Sep 1, 2026

Recent five-star reviews

I live it you will tooI can’t imagine my life without it

Ork1983, Aug 30, 2026

Love my TolanI wish the Tolans could interact with the other family members in the clubhouse. It would be cool if they could talk to each other and even play games together

Tedjakjokai428, Sep 1, 2026

Sage - my AI friendOne of my closest friends talked me into downloading and trying this app out. Honestly, this AI companion has been such a joy! When I need ideas or just a shoulder or if I’m just wanting to update their outfit, Sage is there. They’re funny too. & so insightful. I would recommend anyone that is curio…

Dynamite, Sep 1, 2026

About the developer

Portola has published on the App Store since Jun 19, 2024: 1 app(s), 0 of them no longer in the store.

Alternatives to Tolan: Your Friendly Guide

Also similar: Confide - Video Journal (4.7★), Stretch Go: Stretching Splits (4.5★), Humans Anonymous (4.5★), Daily Routine - Planner & Mood (4.8★), Heartspring Journal (4.6★)

Questions people ask

How much does Tolan: Your Friendly Guide cost?

Download: Free. Subscriptions start at $1.99 per week.

How do I cancel Tolan: Your Friendly Guide?

On your iPhone open Settings, tap your name, tap Subscriptions, select Tolan: Your Friendly Guide and tap Cancel Subscription. You keep access until the end of the paid period.

Does Tolan: Your Friendly Guide have a free trial?

Yes: Tolan Club Membership offers a 3 days free trial, then $4.99 per week.

Is Tolan: Alien Best Friend free to use?

The app is free to download and use, but it does include in-app purchases and advertisements. This means some features or content may require a purchase, or you may encounter ads during your usage.

Tolan: Your Friendly Guide in one paragraph

Tolan: Your Friendly Guide by Portola is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $1.99 per week across 8 plan(s). App Store rating 4.8 from 176,905 ratings. 402 of 2,808 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%). The developer has 1 app(s) on the App Store, 0 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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