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Upwork subscription: cost, reviews, how to cancel

Upwork Global Inc., Business

Free on the App Store

Upwork by Upwork Global Inc. 2 subscription plans from $27.00 per month. 14% of 653 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.6★ from 69,656 ratings
  • Cheapest subscription$27.00 per month
  • Reviews mentioning billing, last 12 months89 of 653 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews89 of 653 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%)
All signals behind this verdict
Reviews in the last 12 months653
Reviews mentioning billing89 (13.6%)
One- or two-star share, last 90 days67% of 153
App Store rating4.6 (69,656 ratings)
Developer's apps2, 1 removed from the store
Age2,797 days
Days since last update12
Subscription plans2
Subscription price changes, last 12 months4
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Upwork costs

Download: Free. Subscriptions start at $27.00 per month.

  • PlusRenews every month, no trial$27.00
  • PlusRenews every month, no trial$29.99

How to cancel Upwork

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Upwork (listed under a plan name such as Plus).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★84% (58,717)
  • 4★6% (4,455)
  • 3★3% (2,179)
  • 2★1% (1,030)
  • 1★4% (3,275)

Recent updates

  • 2.12.0Aug 26, 2026
  • 2.11.0Aug 12, 2026
  • 2.10.0Aug 6, 2026
  • 2.9.0Jul 15, 2026
  • 2.8.0May 13, 2026

Praised

  • Quick notifications
  • Convenient for freelancing
  • Great app for content creators
  • Useful for finding opportunities

Complained about

  • Messaging issues and delays
  • Expensive with high fees
  • Poor customer support and verification process
  • Buggy and slow app performance
  • Saturated with fake jobs and scams

Reported bugs

App crashes and freezes; Inconsistent behavior when applying for jobs; Verification and account suspension issues; Unreliable push notifications.

Recent one-star reviews

Charges for you to apply for Jobs and everything under the moon!Its crazy how instead of just charging for a monthly membership to apply for jobs, you need to buy token (Connects) and pay to apply for jobs even if you get it or no you loose that money. They also charge a commission of your earnings.They charge you to verify your ID for crying out loud. Like c…

antique, Sep 3, 2026

RidiculousWorst app/business I’ve ever had the displeasure of working with. After a year I’ve decided to give them another chance but for the life of me cannot seem to be allowed to reset passwords or other details. My email inbox is now filled with upwork automated emails for attempted logins/password rese…

Chris90901222, Aug 30, 2026

Awful, Incompetent and a disgraceful ServiceJust joined UpWork. Atrocious experience. Freelancer submitted timesheet but every card I registered gets declined and instead of resolving issue they threaten me with suspending my account. No response from customer support. Only a bot! Incompetence to the max!

TajinderRai, Aug 29, 2026

Recent five-star reviews

UpworkGood as I’m having a good time

Edward1asw, Sep 4, 2026

Best freenlancing site in the world.This is the best website for freelancing carreer. They are trusted, secure and smart. I've been working here for 14 years. Thank you upwork.

Riaz, Sep 3, 2026

Life SaverDespite having over two decades of experience in audio production and songwriting, I found myself facing the inevitable reality of the music industry: everything grinds to a halt in the fall. Nobody releases music from autumn until after the New Year, which leaves a massive gap in the schedule. I re…

Trevortlt, Aug 29, 2026

About the developer

Upwork Global Inc. has published on the App Store since Jan 11, 2019: 2 app(s), 1 of them no longer in the store.

  • Upwork (Old)4.8★

Alternatives to Upwork

Also similar: Instawork: Work when you want (4.7★), Fiverr - Freelance Services (4.9★), Snagajob - Jobs Hiring Now (4.7★), Glassdoor | Jobs & Careers (4.8★), Indeed Flex - Job Search (4.8★), GigSmart Get Gigs (4.7★)

Questions people ask

How much does Upwork cost?

Download: Free. Subscriptions start at $27.00 per month.

How do I cancel Upwork?

On your iPhone open Settings, tap your name, tap Subscriptions, select Upwork and tap Cancel Subscription. You keep access until the end of the paid period.

Does Upwork have a free trial?

No plan lists a free trial in the US App Store.

Is the Upwork app free to use?

The app itself is free to download and use. However, certain features, such as submitting proposals, require the purchase of 'Connects' through in-app purchases. The platform also has its own fee structure for completed projects.

Upwork in one paragraph

Upwork by Upwork Global Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $27.00 per month across 2 plan(s). App Store rating 4.6 from 69,656 ratings. 89 of 653 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (14%). The developer has 2 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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