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Upwork subscription: cost, reviews, how to cancel

Upwork Global Inc., Business

Free on the App Store

Upwork by Upwork Global Inc. 2 subscription plans from $27.00 per month. 12% of 643 recent reviews mention billing. Verified Oct 23, 2026.

  • App Store rating4.6★ from 71,285 ratings
  • Cheapest subscription$27.00 per month
  • Reviews mentioning billing, last 12 months75 of 643 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Billing complaints in reviews75 of 643 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%)
All signals behind this verdict
Reviews in the last 12 months643
Reviews mentioning billing75 (11.7%)
One- or two-star share, last 90 days64% of 116
App Store rating4.6 (71,285 ratings)
Developer's apps2, 1 removed from the store
Age2,842 days
Days since last update1
Subscription plans2
Subscription price changes, last 12 months4
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What Upwork costs

Download: Free. Subscriptions start at $27.00 per month.

  • PlusRenews every month, no trial$27.00
  • PlusRenews every month, no trial$29.99

How to cancel Upwork

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Upwork (listed under a plan name such as Plus).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★84% (60,034)
  • 4★6% (4,557)
  • 3★3% (2,212)
  • 2★1% (1,047)
  • 1★4% (3,383)

Recent updates

  • 2.16.0Oct 21, 2026
  • 2.15.0Oct 7, 2026
  • 2.14.1Sep 28, 2026
  • 2.14.0Sep 23, 2026
  • 2.13.1Sep 11, 2026

Praised

  • Quick notifications
  • Convenient for freelancing
  • Great app for content creators
  • Useful for finding opportunities

Complained about

  • Messaging issues and delays
  • Expensive with high fees
  • Poor customer support and verification process
  • Buggy and slow app performance
  • Saturated with fake jobs and scams

Reported bugs

App crashes and freezes; Inconsistent behavior when applying for jobs; Verification and account suspension issues; Unreliable push notifications.

Recent one-star reviews

ChargesI downgraded my account yet just got charged and have looked for over an hour trying to find contact information so I can discuss this issue with Upwork. So far I cannot find and email or phone number under “customer support” or “contact”

MESmith, Oct 17, 2026

Got ScammedI got scammed on Upwork by someone who pretended to be a paying client. What they really wanted was for me to deposit their check, and send it to them.

jdjdhdhdhehdhdhdhdh, Oct 16, 2026

very slow your appVery slow your app

David, Oct 12, 2026

Recent five-star reviews

UpworkI’ve been working on Upwork for 3 years now and I love it. Yea it might be hard at first but as time goes by it gets easier. Just apply for jobs with the connects you are given and do any job that writes you back and do it well for the reviews. If you keep doing this, the jobs will keep coming as we…

Tenisha, Oct 4, 2026

Best Freelancer marketplaceI think upwork is the best for our marketplace

FahadUmmat, Oct 1, 2026

GoodGood

Mikesath74, Sep 28, 2026

About the developer

Upwork Global Inc. has published on the App Store since Jan 11, 2019: 2 app(s), 1 of them no longer in the store.

  • Upwork (Old)4.8★

Alternatives to Upwork

Also similar: Freelancer - Hire & Find Jobs (4.7★), Fiverr - Freelance Services (4.9★), Remote Job Search - FlexJobs (4.5★), GigSmart Get Gigs (4.7★), Bluecrew - Find Flexible Work (4.6★), Qwick for Professionals (4.7★)

Questions people ask

How much does Upwork cost?

Download: Free. Subscriptions start at $27.00 per month.

How do I cancel Upwork?

On your iPhone open Settings, tap your name, tap Subscriptions, select Upwork and tap Cancel Subscription. You keep access until the end of the paid period.

Does Upwork have a free trial?

No plan lists a free trial in the US App Store.

Is the Upwork app free to use?

The app itself is free to download and use. However, certain features, such as submitting proposals, require the purchase of 'Connects' through in-app purchases. The platform also has its own fee structure for completed projects.

Upwork in one paragraph

Upwork by Upwork Global Inc. is a Business app for iPhone. Download: Free. Subscriptions start at $27.00 per month across 2 plan(s). App Store rating 4.6 from 71,285 ratings. 75 of 643 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (12%). The developer has 2 app(s) on the App Store, 1 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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