Amazon Alexa subscription: cost, reviews, how to cancel

• App Store rating4.5★ from 5,924,267 ratings
• Cheapest subscription$6.99 per month
• Reviews mentioning billing, last 12 months181 of 7,466 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

• Free trial converts to a paid plan1 month free trial, then $6.99 per month

What Amazon Alexa costs

Download: Free. Subscriptions start at $6.99 per month.

• Amazon Kids+1 month free trial, then renews every month$6.99
• Alexa+ Standard Monthly1 month free trial, then renews every month$19.99

How to cancel Amazon Alexa

1. Open Settings on your iPhone and tap your name at the top.
2. Tap Subscriptions.
3. Select Amazon Alexa (listed under a plan name such as Amazon Kids+).
4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Reported bugs

Alexa unable to link to Apple Music account; Alexa unable to properly control smart plugs and lights; Alexa unable to maintain connection with Bluetooth speakers; Alexa unable to consistently set alarms and timers; Alexa app crashing or becoming unresponsive; Alexa unable to recognize routines and commands.

Recent one-star reviews

Alexa very buggyWhen I compare Alexa to Siri I find it to be quite buggy and not accurate on first attempt

LameNever works properly

AlarmAfter setting alarm volume when waking up to music. It randomly goes up by itself , to like half volume. Scaring you awake ! Not a pleasant defect :(

Recent five-star reviews

Far less information 😕😕I’ve had an Alexa for a number of years and I’m frequently finding it is able to answer less and less, my view is that any minute now the basic Alexa will provide little or no information forcing people to pay for an “enhanced” service which is actually no better than the original service was 5 year…

It has a lot of modelsIt is the best assistant

VersatilityGreat tool!

About the developer

AMZN Mobile LLC has published on the App Store since Mar 4, 2009: 70 app(s), 20 of them no longer in the store.

• Amazon Shopping4.8★
• Amazon Kindle: Reading App4.9★
• 亚马逊购物3.9★
• Amazon ショッピングアプリ4.6★
• Amazon Music: Songs & Podcasts4.7★
• Amazon Prime Video4.8★

Alternatives to Amazon Alexa

• SmartLife: Smart Living4.7★

Also similar: Magic Home Pro (2.8★), Sengled Home (2.7★), Positivo Casa Inteligente (4.6★), CozyLife Smart (2.5★), Google Home (4.6★)

Questions people ask

How much does Amazon Alexa cost?

Download: Free. Subscriptions start at $6.99 per month.

How do I cancel Amazon Alexa?

On your iPhone open Settings, tap your name, tap Subscriptions, select Amazon Alexa and tap Cancel Subscription. You keep access until the end of the paid period.

Does Amazon Alexa have a free trial?

Yes: Amazon Kids+ offers a 1 month free trial, then $6.99 per month.

Is the Alexa app free to use?

The app itself is free to download and use. However, it does have in-app purchases and advertisements, and its functionality is tied to compatible Alexa-enabled devices which may have their own costs.

Amazon Alexa in one paragraph

Amazon Alexa by AMZN Mobile LLC is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $6.99 per month across 2 plan(s). App Store rating 4.5 from 5,924,267 ratings. 181 of 7,466 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (2%). The developer has 70 app(s) on the App Store, 20 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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