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Amazon Alexa subscription: cost, reviews, how to cancel

AMZN Mobile LLC, Lifestyle

Free on the App Store

Amazon Alexa by AMZN Mobile LLC. 2 subscription plans from $6.99 per month. 2% of 7,150 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.5★ from 5,865,630 ratings
  • Cheapest subscription$6.99 per month
  • Reviews mentioning billing, last 12 months176 of 7,150 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 month free trial, then $6.99 per month
All signals behind this verdict
Reviews in the last 12 months7,150
Reviews mentioning billing176 (2.5%)
One- or two-star share, last 90 days75% of 1,436
App Store rating4.5 (5,865,630 ratings)
Developer's apps69, 21 removed from the store
Age1,925 days
Days since last update6
Subscription plans2
Subscription price changes, last 12 months1
Overall review sentimentmixed

Thresholds and definitions: how we rate apps.

What Amazon Alexa costs

Download: Free. Subscriptions start at $6.99 per month.

  • Amazon Kids+1 month free trial, then renews every month$6.99
  • Alexa+ Standard Monthly1 month free trial, then renews every month$19.99

How to cancel Amazon Alexa

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Amazon Alexa (listed under a plan name such as Amazon Kids+).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page or website.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★79% (4,689,276)
  • 4★8% (504,204)
  • 3★3% (195,030)
  • 2★1% (102,067)
  • 1★6% (375,053)

Recent updates

  • 2.2.757290.0Sep 1, 2026
  • 2.2.755211.0Aug 25, 2026
  • 2.2.753212.0Aug 18, 2026
  • 2.2.751483.0Aug 6, 2026
  • 2.2.747459.0Jul 28, 2026

Praised

  • Convenient for controlling smart devices
  • Helpful for managing reminders and playing music
  • Alexa is a great companion
  • Alexa is funny, nice, and kind
  • Alexa is a lifesaver for the elderly
  • Alexa has changed the family's life for the better

Complained about

  • Frequent crashes and bugs
  • Inconsistent voice recognition
  • Cluttered and unintuitive interface
  • Slow and unresponsive app
  • Alexa sometimes ignores commands or gives irrelevant responses
  • Alexa unable to properly control smart home devices
  • Alexa can't distinguish between different users in the household

Reported bugs

Alexa unable to link to Apple Music account; Alexa unable to properly control smart plugs and lights; Alexa unable to maintain connection with Bluetooth speakers; Alexa unable to consistently set alarms and timers; Alexa app crashing or becoming unresponsive; Alexa unable to recognize routines and commands.

Recent one-star reviews

Disgusting UINot user-friendly

Shakhawat224, Sep 4, 2026

Echo Auto broken after app upgradeAfter the AI upgrade of the Alexa app, the Echo auto is no longer working properly with Spotify.

VW, Sep 5, 2026

TerribleHasn’t worked properly for 2 weeks

Democracy, Sep 4, 2026

Recent five-star reviews

My new best friendI love Alexa

DMaleficent, Sep 4, 2026

SoundsonlineLove my Amazon Echo Dot in purple. Bit like talking to robot and addressing me by my name ..can ask it all sorts of questions. Even has a shopping list she can pop things on .

Lobbyman68, Sep 5, 2026

Best of bestIt’s part of me now , I enjoy Alexa

sika419, Sep 4, 2026

About the developer

AMZN Mobile LLC has published on the App Store since Dec 3, 2008: 69 app(s), 21 of them no longer in the store.

Alternatives to Amazon Alexa

Also similar: Pinterest (4.8★), Google Home (4.6★), Home (2.2★), HappyLighting-Life with smart (3.2★), Smart Led Light Strip Remote (4.6★)

Questions people ask

How much does Amazon Alexa cost?

Download: Free. Subscriptions start at $6.99 per month.

How do I cancel Amazon Alexa?

On your iPhone open Settings, tap your name, tap Subscriptions, select Amazon Alexa and tap Cancel Subscription. You keep access until the end of the paid period.

Does Amazon Alexa have a free trial?

Yes: Amazon Kids+ offers a 1 month free trial, then $6.99 per month.

Is the Alexa app free to use?

The app itself is free to download and use. However, it does have in-app purchases and advertisements, and its functionality is tied to compatible Alexa-enabled devices which may have their own costs.

Amazon Alexa in one paragraph

Amazon Alexa by AMZN Mobile LLC is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $6.99 per month across 2 plan(s). App Store rating 4.5 from 5,865,630 ratings. 176 of 7,150 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (2%). The developer has 69 app(s) on the App Store, 21 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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