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AT&T Secure Family® parent app subscription: cost, reviews, how to cancel

AT&T Services, Inc., Lifestyle

Free on the App Store

AT&T Secure Family® parent app by AT&T Services, Inc. 1 subscription plan from $7.99 per month. 9% of 23 recent reviews mention billing.

  • App Store rating4.6★ from 21,364 ratings
  • Cheapest subscription$7.99 per month
  • Reviews mentioning billing, last 12 months2 of 23 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Free trial converts to a paid plan1 month free trial, then $7.99 per month
All signals behind this verdict
Reviews in the last 12 months23
Reviews mentioning billing2 (8.7%)
One- or two-star share, last 90 days50% of 2
App Store rating4.6 (21,364 ratings)
Developer's apps24, 8 removed from the store
Age6,058 days
Days since last update55
Subscription plans1
Overall review sentimentnegative

Thresholds and definitions: how we rate apps.

What AT&T Secure Family® parent app costs

Download: Free. Subscriptions start at $7.99 per month.

  • AT&T Secure Family™1 month free trial, then renews every month$7.99

How to cancel AT&T Secure Family® parent app

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select AT&T Secure Family® parent app (listed under a plan name such as AT&T Secure Family™).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★71% (15,272)
  • 4★9% (1,960)
  • 3★3% (817)
  • 2★1% (256)
  • 1★4% (924)

Recent updates

  • 12.1.0Jul 14, 2026
  • 11.5.3Sep 4, 2025
  • 11.5.2Aug 29, 2025
  • 11.4.0Mar 11, 2025
  • 11.3.0Oct 4, 2024

Praised

  • Accurate location tracking
  • Secure family monitoring
  • Good value for multiple devices
  • Helpful for working parents

Complained about

  • Frequent connection issues
  • Inaccurate location data
  • Privacy concerns
  • Difficult to set up and use
  • Ineffective at blocking content

Reported bugs

App crashes frequently; Companion app can be easily deleted; VPN bypass issues; Inconsistent pairing between devices.

Recent one-star reviews

this is not the way.listen, i’m a kid. i know that most teens need a screentime, probably including myself, and also monitoring. however, this app is NOT the way. Completely blocking your child’s internet access at night sounds good in theory, but what happens if there’s an emergency? You can’t even use google. Sometim…

M3gamndddd, Aug 5, 2026

One more price gougeI should not have to pay a fee to set limits on my child’s phone.

2Blu55, Apr 21, 2026

Doesn’t work for flip phoneLoaded to be able to make sure my 98 year old father was safe. Said it works for flip phone, the only thing that works is the billing. Trouble turning the dang thing off.

Gab112115, Mar 9, 2026

Recent five-star reviews

Easy to set upI love this app. Let’s me set a schedule that automatically cuts her phone off from usage and automatically allows usage again later. Blocks whichever type of sites you want

Nate, Feb 28, 2026

Caught my cheating spouseI had suspicions that my partner had been cheating on me, all I needed was an evidence to support them. I tried several of these apps and all failed to yield any results. I finally discovered a review of a credible cyber expert at( hackspymaster @gmailcom.l wrote to his email by providing the reques…

Willie, Mar 1, 2026

Driving speedsI like the service to block apps. But can you use this app to see how fast teens are driving?

Pasta7bbyo, Feb 26, 2026

About the developer

AT&T Services, Inc. has published on the App Store since May 1, 2009: 24 app(s), 8 of them no longer in the store.

  • AT&T4.8★
  • U-verse4.7★
  • AT&T Voicemail Viewer (Home)2.2★
  • AT&T Voicemail Viewer (Work)1.8★
  • AT&T Office@Hand2.1★

Alternatives to AT&T Secure Family® parent app

Also similar: Kid Security: Parental Control (4.6★)

Questions people ask

How much does AT&T Secure Family® parent app cost?

Download: Free. Subscriptions start at $7.99 per month.

How do I cancel AT&T Secure Family® parent app?

On your iPhone open Settings, tap your name, tap Subscriptions, select AT&T Secure Family® parent app and tap Cancel Subscription. You keep access until the end of the paid period.

Does AT&T Secure Family® parent app have a free trial?

Yes: AT&T Secure Family™ offers a 1 month free trial, then $7.99 per month.

How much does AT&T Secure Family cost?

The service is free for the first 30 days. After the trial period, it costs $7.99 per month, which includes support for up to 10 family members and 30 devices. The service auto-renews monthly unless canceled.

AT&T Secure Family® parent app in one paragraph

AT&T Secure Family® parent app by AT&T Services, Inc. is a Lifestyle app for iPhone. Download: Free. Subscriptions start at $7.99 per month across 1 plan(s). App Store rating 4.6 from 21,364 ratings. 2 of 23 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (9%). The developer has 24 app(s) on the App Store, 8 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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