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Planet Fitness subscription: cost, reviews, how to cancel

Planet Fitness Holdings, LLC, Health & Fitness

Free on the App Store

Planet Fitness by Planet Fitness Holdings, LLC. 1 subscription plan from $5.99 per month. 7% of 1,650 recent reviews mention billing.

  • App Store rating4.9★ from 814,981 ratings
  • Cheapest subscription$5.99 per month
  • Reviews mentioning billing, last 12 months123 of 1,650 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Developer has removed apps2 of this developer's 4 apps are no longer in the App Store
All signals behind this verdict
Reviews in the last 12 months1,650
Reviews mentioning billing123 (7.5%)
One- or two-star share, last 90 days47% of 453
App Store rating4.9 (814,981 ratings)
Developer's apps4, 2 removed from the store
Age5,832 days
Days since last update2
Subscription plans1
Subscription price changes, last 12 months2
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What Planet Fitness costs

Download: Free. Subscriptions start at $5.99 per month.

  • PF+ Digtal MembershipRenews every month, no trial$5.99

How to cancel Planet Fitness

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Planet Fitness (listed under a plan name such as PF+ Digtal Membership).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★91% (749,402)
  • 4★5% (44,653)
  • 3★1% (10,277)
  • 2★0% (2,764)
  • 1★0% (7,664)

Recent updates

  • 10.0.4Oct 20, 2026
  • 10.0.3Oct 5, 2026
  • 10.0.2Sep 25, 2026
  • 10.0.1Sep 21, 2026
  • 10.0.0Sep 9, 2026

Praised

  • Helpful tutorials
  • Positive environment
  • Friendly and cooperative staff
  • Clean and well-maintained facilities
  • Affordable membership options
  • Convenient app features (e.g., check-in, crowd meter)

Complained about

  • Unreliable crowd meter
  • Inability to cancel membership online
  • Inconsistent enforcement of policies
  • Outdated or broken equipment
  • Lack of advanced workout tracking features
  • Misleading information about perks and discounts

Reported bugs

App crashes and login issues; Inconsistent behavior when trying to cancel membership; Backup payment method reminder constantly appearing; Apple Watch integration not working as expected.

Recent one-star reviews

Latest UpdateThe changes with the check-in for the latest update are terrible. It now makes you checkin, asks you if you are sure you checked in, takes 30 seconds to load some useless motivational slogan and then makes you go all the way back to the beginning to find your guests information to check them in. I…

MercDB25, Oct 13, 2026

Doesn’t workCheck in doesn’t work right never logs my days on the app tried everything but nothing works

Blhhawk, Oct 16, 2026

Version 10.0.3 still brokenCheck in history is still inaccurate. Approximately 15 percent of my check-ins are missing in the app. When I login to planetfitness.com on my PC, the checkin history is accurate, but the app is inaccurate. This needs to be fixed.

KenN, Oct 16, 2026

Recent five-star reviews

Great gym!!Every time I come to the gym the people are so nice here and whenever I need a machine that I want to use it’s in here! It’s amazing and the spacing is great you have a lot of space to workout anywhere you want!

shopska, Oct 5, 2026

PerfectNo issues here.

KevO33, Oct 5, 2026

Planet fitness is greatI’ve been going to Planet Fitness since April. The experience is always consistent from club to club. I have a suggestion to make it even better. Is it possible to make a way to be able to schedule classes on the app at any location, rather than just for your home club?

ahoxeng, Oct 1, 2026

About the developer

Planet Fitness Holdings, LLC has published on the App Store since Nov 4, 2010: 4 app(s), 2 of them no longer in the store.

  • Planet Fitness Australia4.7★
  • Planet Fitness Mexico2.5★
  • Planet Fitness Spain

Alternatives to Planet Fitness

Also similar: Crunch Fitness (4.8★), LA Fitness Mobile (2.6★), Fitness Connection (4.4★), In-Shape Fitness (4.7★), VASA Fitness Mobile (4.3★)

Questions people ask

How much does Planet Fitness cost?

Download: Free. Subscriptions start at $5.99 per month.

How do I cancel Planet Fitness?

On your iPhone open Settings, tap your name, tap Subscriptions, select Planet Fitness and tap Cancel Subscription. You keep access until the end of the paid period.

Does Planet Fitness have a free trial?

No plan lists a free trial in the US App Store.

Is the app free to download and use?

The app offers a significant number of free features for both members and non-members, including workouts and activity tracking. Some premium features and membership benefits are tied to a Planet Fitness membership, which can be managed or purchased within the app.

Planet Fitness in one paragraph

Planet Fitness by Planet Fitness Holdings, LLC is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $5.99 per month across 1 plan(s). App Store rating 4.9 from 814,981 ratings. 123 of 1,650 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (7%). The developer has 4 app(s) on the App Store, 2 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Oct 23, 2026 by AppsLupa.

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