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Planet Fitness subscription: cost, reviews, how to cancel

Planet Fitness Holdings, LLC, Health & Fitness

Free on the App Store

Planet Fitness by Planet Fitness Holdings, LLC. 1 subscription plan from $5.99 per month. 8% of 1,439 recent reviews mention billing. Verified Sep 8, 2026.

  • App Store rating4.9★ from 759,356 ratings
  • Cheapest subscription$5.99 per month
  • Reviews mentioning billing, last 12 months111 of 1,439 reviews

On this page: what it costs, how to cancel, what reviewers say.

What the data says

  • Developer has removed apps2 of this developer's 4 apps are no longer in the App Store
All signals behind this verdict
Reviews in the last 12 months1,439
Reviews mentioning billing111 (7.7%)
One- or two-star share, last 90 days26% of 384
App Store rating4.9 (759,356 ratings)
Developer's apps4, 2 removed from the store
Age5,787 days
Days since last update39
Subscription plans1
Subscription price changes, last 12 months2
Overall review sentimentneutral

Thresholds and definitions: how we rate apps.

What Planet Fitness costs

Download: Free. Subscriptions start at $5.99 per month.

  • PF+ Digtal MembershipRenews every month, no trial$5.99

How to cancel Planet Fitness

  1. Open Settings on your iPhone and tap your name at the top.
  2. Tap Subscriptions.
  3. Select Planet Fitness (listed under a plan name such as PF+ Digtal Membership).
  4. Tap Cancel Subscription and confirm. You keep access until the end of the paid period.

If the app is not in that list, it was not billed through Apple. Cancel it with the developer instead: support page.

Charged after cancelling or during a trial? Request a refund at reportaproblem.apple.com within 90 days.

What reviewers say

Rating breakdown

  • 5★92% (698,736)
  • 4★5% (41,430)
  • 3★1% (9,570)
  • 2★0% (2,541)
  • 1★0% (7,079)

Recent updates

  • 9.12.5Jul 30, 2026
  • 9.12.4Jul 13, 2026
  • 9.12.3Jun 29, 2026
  • 9.12.2Jun 15, 2026
  • 9.12.1May 28, 2026

Praised

  • Helpful tutorials
  • Positive environment
  • Friendly and cooperative staff
  • Clean and well-maintained facilities
  • Affordable membership options
  • Convenient app features (e.g., check-in, crowd meter)

Complained about

  • Unreliable crowd meter
  • Inability to cancel membership online
  • Inconsistent enforcement of policies
  • Outdated or broken equipment
  • Lack of advanced workout tracking features
  • Misleading information about perks and discounts

Reported bugs

App crashes and login issues; Inconsistent behavior when trying to cancel membership; Backup payment method reminder constantly appearing; Apple Watch integration not working as expected.

Recent one-star reviews

Theft of fundsAmbiguous yearly fee. Says due on a certain date but they will take it out early and nsf you to death if it doesn’t clear

Mayhem, Sep 4, 2026

Fraud- services not renderedPay for black card amenities but services never rendered at multiple locations. Home gym has been under renovations with black card amenities closed for months. Next 2 closest locations never have anyone at front desk. Crowd meter is never accurate. Has 1 machine everyone uses and 10 machines no one…

Snkr2, Sep 2, 2026

trashhorrible app wont open

Marty666666, Sep 1, 2026

Recent five-star reviews

GymMy place

Big, Sep 6, 2026

ExcellentExcellent

Blessed, Sep 6, 2026

brawesome app

jvm10, Sep 6, 2026

About the developer

Planet Fitness Holdings, LLC has published on the App Store since Nov 4, 2010: 4 app(s), 2 of them no longer in the store.

  • Planet Fitness Australia4.7★
  • Planet Fitness Mexico2.5★
  • Planet Fitness Spain

Alternatives to Planet Fitness

Questions people ask

How much does Planet Fitness cost?

Download: Free. Subscriptions start at $5.99 per month.

How do I cancel Planet Fitness?

On your iPhone open Settings, tap your name, tap Subscriptions, select Planet Fitness and tap Cancel Subscription. You keep access until the end of the paid period.

Does Planet Fitness have a free trial?

No plan lists a free trial in the US App Store.

Is the app free to download and use?

The app offers a significant number of free features for both members and non-members, including workouts and activity tracking. Some premium features and membership benefits are tied to a Planet Fitness membership, which can be managed or purchased within the app.

Planet Fitness in one paragraph

Planet Fitness by Planet Fitness Holdings, LLC is a Health & Fitness app for iPhone. Download: Free. Subscriptions start at $5.99 per month across 1 plan(s). App Store rating 4.9 from 759,356 ratings. 111 of 1,439 reviews in the last 12 months mention charges, subscriptions, refunds or cancelling (8%). The developer has 4 app(s) on the App Store, 2 no longer listed. Cancel through Settings › Subscriptions on the iPhone. Data verified Sep 8, 2026 by AppsLupa.

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